Ratings based on 144 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, TX

Great Trip! Will come back again!

Posted Mar 30, 2015
Pros: Not too big, and not too small. Clean, and nice beach.
Cons: Fresh water for showers (if that is even possible) due to it being an island.
Exactly as expected +PLUS+ more! Had an awesome visit. Hotel was perfect, staff was friendly and helpful, and the beach and water was breath-taking!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom new york

Nice, private hotel , well maint

Posted Mar 25, 2015
We were there for Padi cert, exellent service . Friendly and professional diving instructor Thank u to Max and Oba , Mario and all who made our vacation incredible
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, TX

Nice hotel in great setting

Posted Mar 24, 2015
Pros: The service was great.
Cons: The hotel plumbing had some issues.
Location: Ambergris Caye is fantastic and has opportunities for snorkeling, diving, sea kayaking, and more.
The hotel is simple, yet stunning. The location is great. The beach was nice, the water clean and clear, and the rooms were good. The hotel staff was exceptional and very responsive to our questions and needs. I would definitely recommend the hotel to others. The only downside was that the toilet in the room wasn't working properly. We talked to the front desk and they did send maintenance over, but there were still problems (probably something that will require more than a quick fix and couldn't be done with guests there). The one thing I can't stress enough was how helpful the staff were with everything from dinner reservations to booking tours and pick-ups on arrival to the friendliness of the bar staff.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Jonestown PA

Not what I expected

Posted Mar 20, 2015
Pros: The resort is not crowded, very relaxing, quiet and clean. Felt very safe
Cons: It's great that the resort offers free bikes to ride but the road is so bad with pot holes, that you can hardly get around. More options on food
Location: The location is great except you have to take the water taxi which is expensive and golf carts don't go that far to the resort
I booked this trip for my husbands 50th birthday. I was looking for somewhere relaxing, warm and beautiful, Maui to be exact but Belize is far from Maui. All the reviews I read about Belize were great so I decided to give it a try. We stayed at the X'tan Ha Resort. I read it had the most beautiful beach on the island. It was 7 miles from San Pedro, quiet and we could get a room on the beach. I can't say that I was completely disappointed. The beach was beautiful, they cleaned the sea grass every morning. The resort is quiet, pools were uncrowded and it felt that it was your own private pool which was nice. The small beach area is where everyone hung out but you could always get a beach chair and some shade if desired. The facility is very small and clean. We had a security guard outside our door everyday. I'm not sure why, the resort felt extremely safe but it made us feel like celebrities. Our room was on the beach. We sat on the porch everyday, watched the sun rise and the view was beautiful. Don't spend the extra money on a beachfront room, the place is that small you couldn't get a bad view. All the employees were helpful and nice. The waiters were great, loved them! The food was VERY expensive and not that good. We were told NOT to walk the beach at night because of the vipers. Road is to rough to ride bike or get a golf cart to the resort. Beyond our beach area, it was very dirty and full of garbage. That was the disappointing part besides being so expensive.
Comment from Hotel Management
Mar 24, 2015 by DirectorGuestServices, Hotel Management
Hi Pam, Thank you for choosing X'tan Ha Resort to celebrate your husband's 50th birthday. We are so happy that you enjoyed our accommodations, beach, pools, amenities and services and look forward to earning a 5/5 rating from you in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

You can get there from here

Posted Mar 20, 2015
Pros: Quiet, secluded, small, friendly, clean, every provision
Location: Everything can be done from there with "No Worries" right at the resort, or another tour guide company.
It was a honeymoon for us, and it was perfect. I thought it might be a little party heavy since it was during spring break for a lot of the US, but it was remarkably quiet. The staff members were all very friendly and easy to get to know, easy to talk to and interested in you. They also worked very hard cleaning up the Sargasso weed (and I noticed there weren't many other resorts that cleaned it up). The food was very good, although we hit the local food a lot and ate in a fair amount. The room was beautiful, clean and right on the water. There was always bottled water available for the room. The internet was a little spotty, but who goes there to get on the internet. Everything that you would want to do can be done from the resort, or they will recommend outfits to get you where you want, and you can get anywhere from there. Best vacation spot yet.
Comment from Hotel Management
Mar 24, 2015 by Director of Guest Services , Hotel Management
We were honored to host you for your special honeymoon and are so happy that you enjoyed your stay with us. We look forward to hosting you again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vienna, VA

Amazing!

Posted Mar 14, 2015
Hotel staff was so friendly and helpful! If you needed something, they would be on it. Could not have asked for a better vacation!
Comment from Hotel Management
Mar 24, 2015 by Director of Guest Services , Hotel Management
We are so proud of our staff and thank you for your comments!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Calgary,AB

Fantactic resort, great staff

Posted Mar 10, 2015
Pros: Everything, Clean, Friendly, and Kind. We were very happy
Location: Nothing that I could see
We were at the resort for 15days, we had the best holiday we have ever had and will be going back next year. We will stay at X Tan Ha and will advise are friends and family to do the same. The staff are so kind and just want to make your stay the best it can be. We will miss all the great people we meet from the No Worries Tours guys who took such good care of us to the wonderful bartenters. thank you so much for the best vacation ever.
Comment from Hotel Management
Mar 24, 2015 by Director of Guest Services , Hotel Management
Ann and Ken, we miss you too and look forward to hosting you again.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Toronto, Canada

Just perfect!

Posted Mar 2, 2015
Pros: Room, restaurant, the beach!, staff, no worries tours!
Location: Snorkeling Kayaking scuba diving San Pedro Town Main Land excursions Resort hopping
My wife and I were there for our honeymoon in mid Jan, 2015. We stayed for a week in a beach front villa. It was simply amazing to say the least. The staff was very helpful. Resort restaurant served great food. We also booked excursions through No worries tours that is at the resort (a big plus) and had an awesome time with each activity. We did: - snorkeling at hol chan and shark ray alley: was simply breath taking to be able to see nurse sharks, stingrays, tons of fish! We did the half day version of it. -snorkeling by ourselves at Mexico rocks: Again, saw tons of fish, sharks, stingrays and spotted a sea turtle! - Discovery scuba course: The instructors were very friendly and helpful. Was worth every penny. - Mainland excursion combo: Xunantunich, Cave tubing and zip lining: Was simply amazing! We ordered some food from a nearby grocery store that delivered to our room and we had breakfast pretty much at the room after. The only thing that "may" go against the resort, which I think is more of a "Ambergris Caye" issue is hot water and smell. We had to wait a bit to get hot water going and the pressure was always low. The room's AC, fridge, fans, TV all worked well and we had a very comfortable stay. We would go back again for sure.
Comment from Hotel Management
Mar 12, 2015 by Director of Guest Services, Hotel Management
Thanks again for choosing to spend your honeymoon with us at X'tan Ha and for taking the time to write such a detailed account of your experience with us. We look forward to hosting you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Quiet beachfront resort off the beaten path

Posted Mar 2, 2015
Pros: Staff, food, and activity options
Cons: Slippery tiles in front of steps of unit.
Lovely resort with incredible staff! We enjoyed being further away from San Pedro.
Comment from Hotel Management
Mar 12, 2015 by Director of Guest Services , Hotel Management
We are so pleased that you enjoyed our secluded location and excellent service and hope to host you again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cleveland

Nice smaller beach resort close to the reef

Posted Feb 28, 2015
Staff and accommodations were wonderful again. Super nice owner. Good food & drinks. Soooo close to the reef. No Worries tour staff - awesome.
Comment from Hotel Management
Mar 12, 2015 by Director of Guest Services , Hotel Management
Thanks for taking the time to share your experience with other travelers. We are so pleased you enjoyed your stay and look forward to hosting you again.