Ratings based on 111 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel but....

Posted Jun 6, 2015
This was a nice hotel. Front desk staff were great. We had a bad experience with housekeeping coming into our room without knocking and my daughter was going into the shower naked. I was also very dissappointed they did not include breakfast.
Comment from Hotel Management
Jun 9, 2015 by sderaad, Hotel Management
Thank you for taking the time to write a review. We do apologize for the housekeeping issue. Please know that it is not the standard we want to make a lasting impression on. We have addressed the issue immediately. As a benefit to our customers, the hotel offers a full cooked to order breakfast whereas most hotels with a Continental breakfast only serve a few selected pre-made items. Holiday Inn finds that most of our guests enjoy the well equipped restaurant services. We hope that the next time you choose to stay with us, your experience is wonderful!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 31, 2015
I wish there had been a free breakfast. Otherwise every thing was good..
Comment from Hotel Management
Jun 9, 2015 by sderaad, Hotel Management
Thank you for the 4 star review. We are glad you enjoyed your stay with us. We want to apologize to you on the miscommunication regarding free breakfast. Within our brand, the Holiday Inn does not offer free breakfast. Instead, we offer a cooked to order breakfast and dinner as well as a bar service. This is what differentiates us from other hotels like a Holiday Inn Express for example. We hope you will give us another shot in the future, should you return to the Ames area.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from New York

Nice place overall

Posted May 5, 2015
Pros: Staff, Location.
Cons: Can use some upgrading and sprucing up
Location: Whatever little there is to do in Ames Iowa, it is certainly easy to get in & out, seconds to the highway and to the main drag
Friendly Staff, "centrally" located right off the main highway, Quiet. The rooms are OK but can use some upgrading and sprucing us, same for the fitness room
Comment from Hotel Management
May 26, 2015 by sderaad, Hotel Management
Our Holiday Inn takes each comment as a way to continually improve how we deliver exceptional service and quality. We appreciate the 4 star rating and hope to see you, should your travels bring you back to the Ames area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Iowa State visit

Posted May 1, 2015
Good sized room. 2 queen beds. Close to Iowa State.
Comment from Hotel Management
May 5, 2015 by sderaad, Hotel Management
Thank you for the 4 star review. We are glad that you enjoyed your room and hope to see you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

quick trip

Posted Apr 3, 2015
Pros: everything
Cons: Breakfast didn't start until 6:30. I wish it had been 6:00.
Location: lots of things to do.
I needed to be in Des Moines for state jazz band, but Ames is closer to home so I chose this hotel for my overnight. I stopped earlier that day to say it might be very late. The desk clerk noted it on my reservation. Well it was very late, in fact midnight. When I arrived everything was ready and he handed me my key card and went to my room. It was very comfortable and quiet, I had to leave early so missed breakfast. Both desk clerks were very nice.
Comment from Hotel Management
Apr 6, 2015 by Shannon D, Hotel Management
Thank you for taking the time to leave a review and for the 5 star rating. We are glad to hear that you enjoyed your stay. Hopefully, we will see you again in the future, should you return to the area.
2 out of 5
Recommended
for Business Travelers
by A verified traveler

Great staff but dated rooms...

Posted Mar 26, 2015 on Hotels
Very friendly and helpful staff. Rooms are dates and some furniture needs to be replaced.
Comment from Hotel Management
Apr 2, 2015 by Shannon, Hotel Management
Thank you for the feedback regarding your last stay with us. We do apologize if you found your room sub-par. The Holiday Inn Ames Conference Center takes each comment as a way to continually improve on how we deliver exceptional service and a quality product. We do encourage you to give us another try should you return to Ames.
4 out of 5
Recommended
for Getaway With Friends
by Nicole from Lincoln

Friendly staff

Posted Mar 25, 2015 on Hotels
Beds were not up to date and were not comfortable
Comment from Hotel Management
Mar 25, 2015 by Shannon, Hotel Management
Thank you for your feedback. We take our guest comments very seriously and strive to provide comfortable and friendly accommodations. We hope you will try us again in the future, should you travel back to Ames.
5 out of 5
Recommended
for Families
by Robert from St. Louis

ISU visit

Posted Mar 18, 2015 on Hotels
Was there to tour Iowa State Univ. with my daughter and wife. The hotel was clean and the staff was very friendly.
Comment from Hotel Management
Mar 25, 2015 by Shannon, Hotel Management
Thank you for the 5 star rating. It's our goal to provide guests with a clean, comfortable, and friendly stay. We are thrilled that we were able to deliver that to you. We hope you will stay with us again, should you return to Ames.
4 out of 5
Recommended
for Business Travelers
by Timothy

Posted Mar 11, 2015 on Hotels
Comment from Hotel Management
Mar 25, 2015 by Shannon, Hotel Management
Thank you for the 4 star rating.
4 out of 5
Recommended
for Everyone
by A verified traveler

a pleasant stopping point

Posted Mar 10, 2015
Pros: staff, rooms and hot tub
Cons: warm up the pool and maybe breakfast
We stopped here on our way home from vacation and it was so nice! The rooms were comfy, service was great and the hotel was quiet! The hot tub felt so nice after our hours in the car but wasn't too hot for our 1 year old to warm up in. The pool however was frigid! They had a nice pool and even a separate little baby pool (6" deep) but we couldn't use them because they we ice cold. We asked the front desk for pizza recommendations and they were spot on when they pointed us in the direction of Jeff's Pizza! We plan on coming back!
Comment from Hotel Management
Mar 25, 2015 by Holiday Inn Management, Hotel Management
Thank you for your feedback. We always strive to provide comfortable and friendly accommodations to our guests. We are sorry about the temperature of the pool, and have addressed that issue. I will make sure to tell the front desk how much you enjoyed Jeff's Pizza (it is good)! We look forward to your return in the future.