Ratings based on 41 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by UMass parent from UK

Very convenient for visiting UMass

Posted Apr 16, 2014
Staff extremely helpful and room pleasant but breakfast facilites were poor for price of room.
2 out of 5
by A verified traveler

good location,,,,just not very pretty

Posted Apr 14, 2014
Pros: location
Cons: it is loud and old
Location: the town of amherst is nice
good location to amherst and u-mass amherst,,,just not a very attractive or nice hotel....there is a courtyard by marriott nearby...stay there.
5 out of 5
Recommended
for Families
by Parent from Brooklyn, NY

Teaching them right

Posted Apr 7, 2014
Pros: Cleanliness location. Didn't expect high quality for a college-area hotel. UMass brand water. Boiled eggs as protein for simple continental breakfast.
Cons: Cover the mattresses with zip-up mattress covers. There was only a simple cover with elastic straps to hold on to the corners. Mattress is vulnerable.
Location: I was on a college search tour, and as far as I could tell, there was nothing to do except meet students from the million colleges in the area!
This hotel is on the campus of UMass and students from the Hospitality major work and intern there. Everyone was polite, professional and helpful. Very clean room, comfy beds. Very high class for an area whose attraction seems to be to just cater to people going to college. Pleasantly surprised and worth the price.
5 out of 5
Recommended
for Students
by A verified traveler

perfect

Posted Mar 11, 2014
Pros: airy, clean,
Location: colleges nearby, museums, beautiful small town of Amherst
Great for parents visiting students at UMass and at Amherst College...king size bed was wonderful.
4 out of 5
Recommended
for Everyone
by Scarsdale Mom from Scarsdale, NY

College Road Trip

Posted Feb 19, 2014
Pros: Very comfortable room.
Cons: You can hear people in the hallway - needs some soundproofing around the door. Not a problem for us because it was not particularly busy.
Location: Village of Amherst is within one mile. Lots of nature preserves and colleges nearby. The schools in the 5 college consortium are within 15 minutes.
We stayed at the UMass Hotel while visiting Amherst, Mount Holyoke and Hampshire colleges. The hotel is run by the University of Massachusetts school of hotel management and tourism and judging by how they run the hotel, it must be a really excellent program. The room was well designed and comfortable. There were high quality linens, beds, towels and toiletries. Plus there was an ipod dock and Keurig coffee maker. The staff were exceedingly kind and the continental breakfast healthy and fresh. Since the weather this winter has been especially snowy, we appreciated the free indoor parking. We would stay here again without hesitation regardless of which school my daughter attends.
5 out of 5
Recommended
for Everyone
by linda from new hampshire

Very nice hotel and staff

Posted Feb 16, 2014
Pros: The friendly staff
Cons: The entrance to the front was a little confusing to get to. Maybe because of the remodeling
Location: We didn't do much but there is a lot of places to go and things to do. We weren't really impressed with the mission cantina restaurant
We stay at the hotel one night. Very friendly staff. We asked the front desk if they would call us a cab which they did. We waited quite awhile for them to come so the front desk called the cab company back and they said they would be another20 minutes, still waited and waited. One of the employes( her name was Tina ) was heading home from her shift offered to give us a ride to the restaurant . We just thought it was so thoughtful for her to do that.
5 out of 5
Recommended
for Everyone
by A verified traveler

On UMASS campus, close to town

Posted Jan 7, 2014
Pros: Proximity to the town.
We were very pleased with the comfort of the room and overall access to parking. It is situated in conjunction with the student center, so the entrance was tricky to find when we first arrived. Very friendly and helpful staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great room and staff

Posted Jan 2, 2014
Location: UMass Amherst!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Surprisingly Wonderful

Posted Oct 28, 2013
Location: Visiting for Open House.
Our family spent the past Saturday night at this hotel. I was pleasantly surprised that they provided r/t shuttle service into town. We had Michael drive us back and forth and enjoyed conversing with him about the University. Also had the pleasure of meeting Jacob the bar server in the lobby and he was so nice to speak to as well. They seem to have done a great job in choosing these student's as part of their staff. The room and breakfast provided was also well done. All in all had a wonderful stay!
4 out of 5
Recommended
for Everyone
by Pete from bath, england

Stay on Campus

Posted Oct 27, 2013
Pros: Location. High standard of room.
Cons: A bit expensive. Room not that big.
Good hotel with the benefit of being right on the middle of the campus.