Friendly and helpful staff. Good location for going to Petra, Wadi Rum--better than Amman. Unless you are with a tour group and your transportation is all arranged, you really should hire a private car to visit all these tourist spots. The hotel makes arrangements for private cars for you. Make sure you ask for Amer as the driver. Amer is super knowledgeable, dependable, friendly, and a lot of fun to ride with. The rates are reasonable. I had a super time riding in his car going to all the tourist spots for 4 days. Thank you, Amer.