Garden

Reviews of Grand Hotel Madaba

4 out of 5
Grand Hotel Madaba
Aisha Um Al Mumeneen Street, Madaba

Reviews

8.4

Very Good

Rating 10 - Excellent. 24 out of 49 reviews" "
Rating 8 - Good. 15 out of 49 reviews" "
Rating 6 - Okay. 4 out of 49 reviews" "
Rating 4 - Poor. 6 out of 49 reviews" "
Rating 2 - Terrible. 0 out of 49 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was included and it was delicious! Staff was very friendly.
Stayed 1 night in Jan 2024
Response from Samer Twal on Mar 9, 2024
Dear Mr. ErikThank you for your feedback and your support Best regards

8/10 Good

farzana

Stayed 1 night in Dec 2023

10/10 Excellent

Jim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with convenient parking and clean facilities.
Stayed 1 night in Nov 2023

10/10 Excellent

Kerry Reed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located
Stayed 1 night in Nov 2023

6/10 Okay

Mindi

Stayed 1 night in Oct 2023

10/10 Excellent

Ismed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to tourist destinations in Madaba. Short walk to mall and good driver recommendations. Short drive to Wadi Mujib as well as Amman
Stayed 2 nights in Oct 2023

4/10 Poor

Raquel

Liked: Cleanliness, staff & service
Disliked: Room comfort
Really uncomfortable beds and breakfast was mediocre.
Stayed 1 night in Oct 2023

8/10 Good

Anastasiia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall experience wasn’t bad, however the breakfast is very poor for 4*hotel, the bed mattress was a bit uncomfortable
Stayed 1 night in Sep 2023

10/10 Excellent

Elena Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Asraf

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel away from busy Amman city. Being away from major touristy place, you get the feel of local life. Plenty of eating places within walking distances.
Stayed 1 night in Sep 2023

10/10 Excellent

Asraf

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good option instead of busy Amman. Pleasant and helpfull staff. Free breakfast was a bonus. Very large rooms. Plenty of restaurants within walking distance.
Stayed 1 night in Sep 2023

10/10 Excellent

Feras, Scottsdale

Liked: Cleanliness, staff & service, property conditions & facilities
Nice basic clean hotel. Good value for the money. Limited food selection, breakfast is a bit poor but ok.
Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Helena

Traveled with group
Liked: Cleanliness, staff & service, amenities
Room was clean and spacious with a patio. Nice furniture and comfortable bed and pillows. Nice bathroom. Friendly helpful staff. Hotel is run by a family who care about you. Dog fighting kept me awake at night. I understand it is haraam (against God) to kill the wild dogs so they are everywhere. Not much is told about what to do, it is up to you to find the special places and good restaurants. Madaba center is worth visiting for all the special places.
Stayed 8 nights in Aug 2023

8/10 Good

JAMIL

Traveled with family and small children
Liked: Amenities
Good service
Stayed 1 night in Aug 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, room comfort
Madaba stay
Only had a 1 nights stay here in Madaba, where we stayed at this hotel. Although it’s quite old and does need a little bit of a refurb. For the price can’t really have that many complaints. Good location, decent pool and very friendly staff. Would have no issues staying here again should we come to Madaba. So if you are looking for a no thrills well priced hotel it’s great.
Stayed 1 night in Aug 2023

10/10 Excellent

Rasha, Crown Point

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so fantastic! Really enjoyed this hotel. Good location, friendly staff, cute neighborhood.
Stayed 2 nights in Jul 2023

10/10 Excellent

sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is wonderful! If we get a chance to return to Jordan we will absolutely stay here again. Madaba is a perfect location to stay in Jordan. It's not over congested like Amman but there is so much to do. It's about a 45 minute drive to the dead sea, an hour to Amman, and 15 min from Mount Nebo. There are many other historic sites in Madaba as well. They have a small private parking lot which is perfect because there is so much within walking distance. The tourist street is nearby with many shops and welcoming locals. Plenty of coffee shops, restaurants, and shopping as well. The rooms were clean and comfortable and the staff was truly wonderful. Haithm and Nadeen were especially amazing. They went above and beyond for us and made us feel so welcomed. Thank you so much! We hope we can return soon!
Stayed 2 nights in Jul 2023

8/10 Good

Paul

Traveled with family
Liked: Staff & service, property conditions & facilities
A very nice hotel only 25 minutes from Queen Alia airport (without having to deal with Amman traffic). Convenient to Dead Sea and Baptism Site (about 40 minutes), and to the highway to Petra & Aqaba. Hotel is older, but not run down. Very convenient to shopping in Madaba.
Stayed 1 night in Jun 2023

4/10 Poor

Koreen

Traveled with family
Liked: Staff & service
We stayed at The Grand Hotel Madaba 2 separate times on our trip to Jordan. The first time we went the electronic key to the door was broken so we had to use a make trips to the front desk and ended up using a make shift mechanical key. The bed both times was a box spring with a 1.5 inch piece of foam over the top. There was no mattress. The first time we had to have maintenance come fix our thermostat. The second stay the same problem happened which they could not fix so they moved us to a new room... with the same thermostat problem for which they sent another person who did fix it. The room however had no toilet paper. The breakfast was very good.

4/10 Poor

Koreen

Stayed 1 night in May 2023

10/10 Excellent

Scott Hsu-dze

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Good location for going to Petra, Wadi Rum--better than Amman. Unless you are with a tour group and your transportation is all arranged, you really should hire a private car to visit all these tourist spots. The hotel makes arrangements for private cars for you. Make sure you ask for Amer as the driver. Amer is super knowledgeable, dependable, friendly, and a lot of fun to ride with. The rates are reasonable. I had a super time riding in his car going to all the tourist spots for 4 days. Thank you, Amer.
Stayed 4 nights in May 2023

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service
Very friendly staff.
Stayed 4 nights in Apr 2023

10/10 Excellent

Adalbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 1 night in Apr 2023

10/10 Excellent

Hanen A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good hotel safe & clean
Stayed 1 night in Mar 2023
Response from Samer on Mar 14, 2023
Thank you You are welcome anytime you are in jordan.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, located centrally in Madaba and near to city centre. Has all facilities and us very clean and tidy. Very friendly and helpful staff.
Stayed 1 night in Mar 2023
Response from Samer Twal on Mar 25, 2023
Thank you for your review We hope that you enjoy your vacation in Jordan

6/10 Okay

Saurabh

Stayed 1 night in Feb 2023

10/10 Excellent

Clement, Rome

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in the center of Madaba (10 minute walk to Saint George’s church). The room was huge and even had a balcony. Staff was super friendly and breakfast had both salty and sweet food items. Very clean and quiet. Highly recommending this hotel!
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Jan 2023

10/10 Excellent

Alejandro, Yorba Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has confortable rooms and a good restaurant service. The hotel is well located for Madaba trips including the Mont Nebo and Petra.

8/10 Good

Saliza Hashma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location resonable and breakfast was brilliant. Staff are friendly and fast action when requested. The only set back is the traffic noise right infront of the room. But was move to other room which is more quietier.

8/10 Good

Beatrice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très agréable
Très bien parking piscine mais pas de Wi-Fi
Stayed 1 night in Oct 2023

6/10 Okay

Anne

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel plutot cher pour la prestation
Sejour de 1 demie nuit en attendant de prendre l'avion. Plutot decus car la piscine ferme a 18h et est a l'ombre des 16h en septembre. Tres peu de chaînes sur la tv. La chambre est plutot grande avec un balcon. Nous avons eu une box pour le petit dej car nous quittions lhotel tres tot.
Stayed 1 night in Sep 2023

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities
siamo stati bene, abbiamo avuto un contrattempo con il rubinetto e ci hanno cambiato camera dandoci un upgrade, molto gentili.
Stayed 2 nights in Aug 2023

8/10 Good

Ivano

Liked: Cleanliness, staff & service, property conditions & facilities
Molto cordiale lo staff buona cena e buon hotel
Stayed 1 night in Aug 2023

10/10 Excellent

Joanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

8/10 Good

Ulrich

Traveled with partner
Liked: Cleanliness, staff & service
Soweit alles super! Aber dem Frühstück fehlte an einigen Tage ein vernünftige Auswahl an Obst bzw. Quark. Der Hausmeister könnte auch mal durch die Zimmer gehen und den z.B. schon leicht herunterhängenden Badehandtuchhalter oder das Wandtelefon (auch im Bad) mit neuen Dübel befestigen. Das ist einem 4-Sterne- Hotel nicht würdig. Sind aber für mich alles Kleinigkeiten.
Stayed 7 nights in Jun 2023

4/10 Poor

Carlo

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Colazione povera
Stayed 1 night in Apr 2023

10/10 Excellent

Willy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel
Très bon séjour avec résolution très rapide de l’anomalie de réservation
Stayed 1 night in Apr 2023

8/10 Good

Francesca

Stayed 1 night in Apr 2023

10/10 Excellent

roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL MUY RECOMENDABLE EN MADABA
Muy buen hotel. Cerca del centro de Madaba. Habitación superior espectacular, con buena cama y buen baño, todo muy limpio. El desayuno básico, pero suficiente, no hay nada dulce, pero buen café y té. Estuvimos muy a gusto. Muchas gracias por el detalle en la habitación de los dulces jordanos y la fruta. Volveremos!!!!! Muy recomendable.
Stayed 1 night in Mar 2023

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Very old and noisy street, barking dogs
Very old hotel, the swimming pool was green not working the breakfast is very bad , even the coffee Stray dogs barking all the night in the streets
Stayed 1 night in Mar 2023

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Samer Twal on Mar 25, 2023
Thank you for your review We hope that you enjoy your vacation in Jordan

4/10 Poor

Pierre-Alain

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decevant
Hotel vieillissant… tres mauvaise surprise a notre arrivée les toilettes etaient sales… literie dure et bruyante et une couette plus petit que la taille du lit! Des chiens en bas de l’hotel qui aboient tout la nuit. Un petit dejeuner tres basique. Privilegiez un autre hotel plus proche du centre touristique
Stayed 2 nights in Mar 2023

8/10 Good

MARTINE

Liked: Staff & service, property conditions & facilities, room comfort
Bon séjour.
Sejour d1 nuit, grande chambre avec balcon propre.Petit déjeuner très bien. Chambre sur l'arrière très calme.
Stayed 1 night in Feb 2023