Bar (on property)
Check availability

Reviews of InterContinental AMMAN JORDAN, an IHG Hotel

5 out of 5
InterContinental AMMAN JORDAN, an IHG Hotel
Islamic College St., P.O. Box 35014, Amman

Reviews

8.8

Excellent

Rating 10 - Excellent. 230 out of 375 reviews" "
Rating 8 - Good. 89 out of 375 reviews" "
Rating 6 - Okay. 31 out of 375 reviews" "
Rating 4 - Poor. 17 out of 375 reviews" "
Rating 2 - Terrible. 8 out of 375 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Apr 2024

10/10 Excellent

Azza

Stayed 5 nights in Mar 2024

10/10 Excellent

Ihab

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The intercontinental Amman never stopped to surprise me in a positive way
Stayed 2 nights in Feb 2024

10/10 Excellent

hiam e., Beirut

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location,very clean rooms,stafe freindly and professional, breakfast for 5 stars hotel 7/10. But sure i recommend IHG
Stayed 1 night in Feb 2024

10/10 Excellent

Amro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big lobby, several restaurants to choose from, nice atmosphere.
Stayed 1 night in Feb 2024

10/10 Excellent

Amro

Liked: Amenities
Stayed 1 night in Jan 2024

8/10 Good

ned

Stayed 5 nights in Dec 2023

8/10 Good

Samira

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Dec 2023

10/10 Excellent

Kareem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

10/10 Excellent

Jessica Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great staff

2/10 Terrible

linda

Business traveler
Disliked: Staff & service
Horible
Stayed 1 night in Oct 2023

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
Great place with a great service
Stayed 3 nights in Sep 2023

10/10 Excellent

Nabil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely welcoming, professional and pleasant staff. Hotel is surely a 5 star facility. The club on 8th floor is excellent for a calm, heart meal.
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay at the Intercontinental hotel Amman. Lots of restaurant options and the swimming pool is great Will stay here again in the future.
Stayed 3 nights in Sep 2023

10/10 Excellent

mario

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome property!!
Stayed 1 night in Sep 2023

10/10 Excellent

Moustafa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023

10/10 Excellent

SALAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interconnected Amman Hotel is my best recommendation for traveling and or business trip to Amman. Walkable distance to Rainbow Street and close to city center. Health Club facility is great with indoor & outdoor swimming pool
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was a great experience
I had an great stay at the Intercontinental Hotel In Amman. This is a superb Hotel in every respect and I would highly recommend it. I will certainly re book this Hotel on my next trip to Amman as well as recommend its to family, friends and business colleagues. Special mention must be made to Anas, the gentleman who works at the front reception desk. His help, friendliness and attitude to all he does, is a compliment to himself and to the Intercontinental Hotel for employing such a valuable employee. Please thank him. Hope to see you all again next year. All the very best Michael McAuley
Stayed 4 nights in Aug 2023

10/10 Excellent

AJMAL

Business traveler, Traveled with partner
Liked: Amenities
It was nice and beautiful property also at the hurt of city everything was nearby
Stayed 3 nights in Aug 2023

2/10 Terrible

Saoud

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Old
Stayed 3 nights in Jul 2023

8/10 Good

Taha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt safe with security 24 hrs per day, breakfast buffet was a great addition, limo service in hotel to take us around, which was pricier than Uber and a cab but cleaner and air conditioned
Stayed 5 nights in Jul 2023

10/10 Excellent

Mubarak, Boston

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
good
Stayed 7 nights in Jul 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good no complaints. Breakfast was the best.
Stayed 4 nights in Jun 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in downtown Amman. Room was newly renovated and very clean.
Stayed 1 night in Jun 2023

8/10 Good

Elham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent!
Excellent and comfortable stay! The rooms were very clean, cozy and made our stay we enjoyable. The staff are very friendly and offer prompt, round the clock high quality service.
Stayed 6 nights in May 2023

4/10 Poor

Shayne

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Not the best to accommodate handicap people
I booked a handicap room and was put in a room with an incredibly slick shower floor very few grab handles, and the hotel had a little to no ramps. I could not get breakfast by myself. Somebody had to go order my and pick up my breakfast because the restaurant does not have handicap ramps to get to the upper levels. Were you serve all the food our friends that we stayed with got a really nice room with espresso maker extra room I could barely get my chair past the desk that was in our room, and we were at an old wing with no view, I felt that the service was good. The driver that took us to Petra was excellent but the hotel was in adequate to handle anybody with any type of handicap. I purposely pick the intercontinental because they figured that it's an international brand and would be able to accommodate somebody in a wheelchair, but I was wrong. On top of that at one in the morning we had somebody hammering on the wall outside of our room until I called the front desk to complain, and then it stopped after 10 minutes.
Stayed 2 nights in May 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Everybody was very kind and helpful
Stayed 3 nights in Apr 2023

10/10 Excellent

Nader

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very impressive, perfect in every way, loved this place, the staff made us feel at home, I would definitely recommend
Stayed 3 nights in May 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay throughout the week, very attentive and helpful staff, lovely food especially in the Club Exec lounge. Spacious and comfortable rooms and an excellent pool and spa.
Stayed 4 nights in May 2023

6/10 Okay

Emir

Business traveler
Stayed 4 nights in Apr 2023
Response from Omar Shatnawi on May 6, 2023
Dear Emir,Greetings from InterContinental Jordan Hotel and Family, I would like to thank you so very much for your review of our property. We do indeed love seeing positive ratings from happy guests like your good self. We are delighted and honored to welcome you back again anytime. We would also love to hear from you via the survey we have sent to you via email. Please consider InterContinental Jordan Hotel to be your home away from home.

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Vanessa Denyse

Stayed 3 nights in Apr 2023

6/10 Okay

Bernice

Stayed 2 nights in Apr 2023

10/10 Excellent

Lisa

Stayed 2 nights in Mar 2023
Response from Omar Shatnawi on May 6, 2023
Dear Lisa,Greetings from InterContinental Jordan Hotel and Family, I would like to thank you so very much for your review of our property. We do indeed love seeing positive ratings from happy guests like your good self. We are delighted and honored to welcome you back again anytime. We would also love to hear from you via the survey we have sent to you via email. Please consider InterContinental Jordan Hotel to be your home away from home.

10/10 Excellent

Geraldine

Stayed 4 nights in Mar 2023
Response from Omar Shatnawi on May 6, 2023
Dear Geraldine, Greetings from InterContinental Jordan Hotel and Family, I would like to thank you so very much for your review of our property. We do indeed love seeing positive ratings from happy guests like your good self. We are delighted and honored to welcome you back again anytime. We would also love to hear from you via the survey we have sent to you via email. Please consider InterContinental Jordan Hotel to be your home away from home.

8/10 Good

Tracy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2023
Response from Omar Shatnawi on Mar 23, 2023
Dear Tracy, Greetings from InterContinental Jordan Hotel and Family, I would like to thank you so very much for your review of our property. We do indeed love seeing positive ratings from happy guests like your good self. We are delighted and honored to welcome you back again anytime. We would also love to hear from you via the survey we have sent to you via email. Please consider InterContinental Jordan Hotel to be your home away from home

10/10 Excellent

Rosa A

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service ever
Stayed 1 night in Mar 2023
Response from Omar Shatnawi on Mar 23, 2023
Dear Rosa,Greetings from InterContinental Jordan Hotel and Family, I would like to thank you so very much for your review of our property. We do indeed love seeing positive ratings from happy guests like your good self. We are delighted and honored to welcome you back again anytime. We would also love to hear from you via the survey we have sent to you via email. Please consider InterContinental Jordan Hotel to be your home away from home

10/10 Excellent

Rachel

Stayed 2 nights in Feb 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is gorgeous. The staff goes out of their way to help you.
Stayed 1 night in Feb 2023
Response from Omar Shatnawi on Mar 7, 2023
Dear Rachel,Greetings from InterContinental Jordan Hotel and Family, I would like to thank you so very much for your review of our property. We do indeed love seeing positive ratings from happy guests like your good self. We are delighted and honored to welcome you back again anytime. We would also love to hear from you via the survey we have sent to you via email. Please consider InterContinental Jordan Hotel to be your home away from home.

10/10 Excellent

Patricia

Stayed 1 night in Jan 2023
Response from Bassam Abu Hassan | Hotel Manager on Jan 14, 2023
Dear Patricia,Greetings from InterContinental Jordan Hotel and Family, I would like to thank you so very much for your review of our property. We do indeed love seeing positive ratings from happy guests like your good self. We are delighted and honored to welcome you back again anytime. We would also love to hear from you via the survey we have sent to you via email. Please consider InterContinental Jordan Hotel to be your home away from home. Bassam Abu Hassan Hotel Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This property is almost as good as Four Seasons. It offers a closer-in location to downtown and the stores within its premises are much better.
Stayed 2 nights in Jan 2023
Response from Bassam Abu Hassan | Hotel Manager on Jan 14, 2023
Dear David,Greetings from InterContinental Jordan Hotel and Family, I would like to thank you so very much for your review of our property. We do indeed love seeing positive ratings from happy guests like your good self. We are delighted and honored to welcome you back again anytime. We would also love to hear from you via the survey we have sent to you via email. Please consider InterContinental Jordan Hotel to be your home away from home. Bassam Abu Hassan Hotel Manager

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing world-class hotel! I would stay here again! The suite was super luxurious and clean. The bed was plush and comfortable. Taking a bath was an EXPERIENCE with their wonderfully-scented bath products. The price is reasonable for the quality of stay.
Response from Bassam Abu Hassan | Hotel Manager on Jan 5, 2023
Dear Lin,Greetings from InterContinental Jordan Hotel and Family, I would like to thank you so very much for your review of our property. We do indeed love seeing positive ratings from happy guests like your good self. We are delighted and honored to welcome you back again anytime. We would also love to hear from you via the survey we have sent to you via email. Please consider InterContinental Jordan Hotel to be your home away from home. Bassam Abu Hassan Hotel Manager

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An outstanding hotel with excellent staff. The dining options are great with a good atmosphere, although busy so the staff were stretched thin at times. The bedrooms are extremely comfortable. The spa facilities are great and well worth a visit after a tiring day exploring.
Stayed 4 nights in Dec 2022
Response from Bassam Abu Hassan on Jan 5, 2023
Dear Rachel,Greetings from InterContinental Jordan Hotel and Family, I would like to thank you so very much for your review of our property. We do indeed love seeing positive ratings from happy guests like your good self. We are delighted and honored to welcome you back again anytime. We would also love to hear from you via the survey we have sent to you via email. Please consider InterContinental Jordan Hotel to be your home away from home. Bassam Abu Hassan Hotel Manager

10/10 Excellent

naomi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful. Room was good sized with both shower and tub. Good wifi. Nice fun ng options in the hotel.
Stayed 1 night in Dec 2022
Response from Bassam Abu Hassan Hotel Manager on Dec 17, 2022
Dear Naomi,Greetings from InterContinental Jordan Hotel and Family, I would like to thank you so very much for your review of our property. We do indeed love seeing positive ratings from happy guests like your good self. We are delighted and honored to welcome you back again anytime. We would also love to hear from you via the survey we have sent to you via email. Please consider InterContinental Jordan Hotel to be your home away from home.

10/10 Excellent

Susan

Response from Omar Shatnawi on Mar 7, 2023
Dear Susan,Greetings from InterContinental Jordan Hotel and Family, I would like to thank you so very much for your review of our property. We do indeed love seeing positive ratings from happy guests like your good self. We are delighted and honored to welcome you back again anytime. We would also love to hear from you via the survey we have sent to you via email. Please consider InterContinental Jordan Hotel to be your home away from home.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Bassam Abu Hassan on Dec 3, 2022
Dear Daniel,Greetings from InterContinental Jordan Hotel and Family, I would like to thank you so very much for your review of our property. We do indeed love seeing positive ratings from happy guests like your good self. We are delighted and honored to welcome you back again anytime. We would also love to hear from you via the survey we have sent to you via email. Please consider InterContinental Jordan Hotel to be your home away from home. Bassam Abu Hassan Hotel Manager

10/10 Excellent

chaza, MIssissauga

Stayed 3 nights in Nov 2022
Response from Omar Shatnawi on Mar 7, 2023
Dear Chaza,Greetings from InterContinental Jordan Hotel and Family, I would like to thank you so very much for your review of our property. We do indeed love seeing positive ratings from happy guests like your good self. We are delighted and honored to welcome you back again anytime. We would also love to hear from you via the survey we have sent to you via email. Please consider InterContinental Jordan Hotel to be your home away from home.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2022
Response from Omar Shatnawi on Mar 7, 2023
Dear Linda,Greetings from InterContinental Jordan Hotel and Family, I would like to thank you so very much for your review of our property. We do indeed love seeing positive ratings from happy guests like your good self. We are delighted and honored to welcome you back again anytime. We would also love to hear from you via the survey we have sent to you via email. Please consider InterContinental Jordan Hotel to be your home away from home.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent!
Response from Bassam Abu Hassan | Hotel Manager on Nov 12, 2022
Dear Elizabeth,Greetings from InterContinental Jordan Hotel and Family, I would like to thank you so very much for your review of our property. We do indeed love seeing positive ratings from happy guests like your good self. We are delighted and honored to welcome you back again anytime. We would also love to hear from you via the survey we have sent to you via email. Please consider InterContinental Jordan Hotel to be your home away from home. Bassam Abu Hassan Hotel Manager