Ratings based on 14 Verified Reviews

They paid and stayed. We double-checked.
2.4 out of 5
57% of guests recommend
2.8 Room cleanliness
2.9 Service & staff
2.7 Room comfort
2.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Not worth the money

Posted Dec 29, 2013
I stayed one night in this hotel in Dec. The only thing that is worth of the price is probably the location, which is in the center of Amman city. However, Amman is not a big city therefore being close to the center would not mean too much. The facilities of the hotel is far away from a claimed 5star hotel. The carpets were worn and dirty, and the bathroom looked like one that had been abandoned for months. The breakfast is included in the price but really not too much to eat, to be honest. I will not recommend any friend to stay in the hotel and rather, I would recommend people AVOID this hotel if they travel to Amman.
1 out of 5
Recommended
for Business Travelers
by Nader from Usa

Posted Nov 9, 2013 on Hotels.com
Not clean no respect for guest nothing good there It's the worst hotel I ever used I wish I good get my money back
1 out of 5
by A verified traveler

Posted Nov 1, 2013
Pros: nothing
Cons: never been in a hotel before
Location: isolated
uncomfortable like police station
4 out of 5
Recommended
for Everyone
by abdulaziz

frequent guest

Posted Sep 10, 2013
Pros: staff dealing
Cons: room toilet to be renewed
Location: very good location , always rent a personal car.
I love to stay in this hotel because of staff kindness.
2 out of 5
by A verified traveler

Visiting Jordan

Posted Sep 4, 2013
Pros: Nothing
Location: It wasn't that important to me
Was diapointed for 5star hotel . The rooms not the comfartable the Internet keeps citing off. The Tempreture in the room was too hot you can't control it .pathrooms horrible .
2 out of 5
Recommended
for Everyone
by Assad

nice

Posted May 4, 2013
Pros: the staff was friendly and cooperative to comfort me
the hotel is ok but it is old and needs a complete refurbishment
3 out of 5
Recommended
for Everyone
by A verified traveler

An average hotel

Posted Mar 30, 2013
An average hotel, good access to downtown area other than that it's an average hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Saudi Arabia

great hotel for every one

Posted Feb 8, 2013
Location: very good
excellant quality staff especially of housekeeping and restaurant
2 out of 5
by A verified traveler

not worth the price

Posted Nov 19, 2012
Pros: The spa and gym were good, very modern. Pity the rooms were not as modern.
Cons: The worn down atmosphere
Location: The location was good, close to King Hussein Street with lots of shops and stores.
Was probably a great hotel 20-30 years ago. Since then, it seems nothing has been done (except for the gym/spa area). Shower with little pressure, dripping the whole day and night, bathroom in need of repair, refurbishment. Although a non-smoking room, you could still smell the smoke since in Jordan it seems that almost all men smoke and smoking is permitted almost everywhere. The room was just not worth the price.
3 out of 5
Recommended
by Marcus

a dormant shining star

Posted Jul 19, 2012 on Hotels.com
Had the opportunity to stay at this 5-star hotel in Amman, as my other choices were already full. Regency have a the famous Trader Vic's restaurant in the basement which have great drinks and good food. Hotel staff is friendly as always in Jordan (except occasional lack of English which is standard). The breakfast buffe ok. The room design are spacious and carries a old style design. However, the rooms are very worn and they really need to do a complete makeover of them! The gym on the top is great with nice view and good machines. With that said, I'll never get back to this dormant 5-star hotel, due to the bad quality of the rooms it's more of a 2-3 star.