Ratings based on 20 Verified Reviews

They paid and stayed. We double-checked.
2.5 out of 5
60% of guests recommend
2.8 Room cleanliness
3.0 Service & staff
2.8 Room comfort
2.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Los Angeles

Old bathrooms , yuck

Posted Sep 23, 2014
The staff is not nice at first you have to make them be nice to you! I did not like or appreciate that. Jordan in general needs a wake up call to customer service.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Old hotel

Posted Apr 13, 2014 on Hotels.com
Bad breakfast, dirty, there is not designed non smoking area, rooms smell noisy, toilet old .....the only good is the bar in the basement and the staff was friendly, unusual in amman.
2 out of 5
by A verified traveler

Not worth the money

Posted Dec 29, 2013
I stayed one night in this hotel in Dec. The only thing that is worth of the price is probably the location, which is in the center of Amman city. However, Amman is not a big city therefore being close to the center would not mean too much. The facilities of the hotel is far away from a claimed 5star hotel. The carpets were worn and dirty, and the bathroom looked like one that had been abandoned for months. The breakfast is included in the price but really not too much to eat, to be honest. I will not recommend any friend to stay in the hotel and rather, I would recommend people AVOID this hotel if they travel to Amman.
1 out of 5
Recommended
for Business Travelers
by Naderfrom Usa

Posted Nov 9, 2013 on Hotels.com
Not clean no respect for guest nothing good there It's the worst hotel I ever used I wish I good get my money back
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Qualité

Posted Nov 4, 2013
Pros: Bien situé et son rapport qualité-prix
Cons: La salle de bain à rénover.
Bon rapport qualité-prix Un hôtel qui vieillit, mais propre. Le personnel est professionnel, efficace et courtois.
1 out of 5
by A verified traveler

Posted Nov 1, 2013
Pros: nothing
Cons: never been in a hotel before
Location: isolated
uncomfortable like police station
4 out of 5
Recommended
for Everyone
by abdulaziz

frequent guest

Posted Sep 10, 2013
Pros: staff dealing
Cons: room toilet to be renewed
Location: very good location , always rent a personal car.
I love to stay in this hotel because of staff kindness.
2 out of 5
by A verified traveler

Visiting Jordan

Posted Sep 4, 2013
Pros: Nothing
Location: It wasn't that important to me
Was diapointed for 5star hotel . The rooms not the comfartable the Internet keeps citing off. The Tempreture in the room was too hot you can't control it .pathrooms horrible .
2 out of 5
Recommended
for Everyone
by Assad

nice

Posted May 4, 2013
Pros: the staff was friendly and cooperative to comfort me
the hotel is ok but it is old and needs a complete refurbishment
3 out of 5
Recommended
for Everyone
by A verified traveler

An average hotel

Posted Mar 30, 2013
An average hotel, good access to downtown area other than that it's an average hotel.