“5 Star Luxury in Amritsar”

The Ista is a superb new hotel with easy access to centre of Amristsar and all sites - the hotel provides a shuttlebus service. The best thing about the hotel is the friendliness and helpfulness of the staff.

“golden temple stay”

This is a great hotel and value for money in a big way.Desk staff seemed a bit run ragged but dining staff very good .

“Best hotel I have ever stayed in”

Awesome buffet breakfast

“simple word just nice hotel”

the staff goes out of they way to please you. loveed to see how neatly staff were dressed from housekeeping to the managers.the only thing the hotel should offer is free internet for at least part of the stay. but i am going to stay here again and again thank you all for making our stay very pleasent.

“Excellent”

I cannot complain about Hotel Ista. Everything from check in to checking out was great. Places of interest are the Golden Temple and the Wagha border. I definitely recommend this hotel.

“Amazing Hotel”

Amritsar isn't the nicest city in the world, but this hotel is amazing. Go to see the Golden Temple and border closing, and then spend some time relaxing at this great hotel with an an amazing and friendly staff. The food was very good, too.

“Nice Hotel Nice Rooms but Poor Service”

While I would possibly stay there again but the experience of the service at the hotel left a lot to be desired. Staff at the Main door were not trained to open the doors for guests - throughout the stay not once did security guards etc. at the main door opened the door. No Welcome Drink was offered. Even requests for water were repeatedly ignored by the staff in the lobby despite it being a very hot day and we were parched by the time we reached the hotel. We only had water after reaching the room.The restaurant staff tend to ignore guests trying to get their attention and even if they would come, the guest's request would be forgotten / ignored. This happened at both breakfast time and dinner on both days that we were there. The rooms were rather compact considering we had booked Deluxe rooms but otherwise they were nice, clean, comfortable and functional with all expected amenities. Quality of food at the restaurant was acceptable.

“Fantastic option for all!”

Great location and hotel - a changing punjab and the only 5 star hotel in the vicinity. Not a disappointment - attentive staff and high standards throughout.