Lobby sitting area

Reviews of Alex Rooms

3 out of 5
Alex Rooms
Dennenlaan 80, Zwanenburg

Reviews

8.4

Very Good

Rating 10 - Excellent. 157 out of 347 reviews" "
Rating 8 - Good. 125 out of 347 reviews" "
Rating 6 - Okay. 37 out of 347 reviews" "
Rating 4 - Poor. 16 out of 347 reviews" "
Rating 2 - Terrible. 12 out of 347 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Great balcony and privacy. Comfortable room.
Stayed 3 nights in Aug 2022

6/10 Okay

Mark

Liked: Cleanliness
Well priced B&B to rest your head
Stayed 1 night in Jun 2022

10/10 Excellent

BARRY, bronx

Liked: Cleanliness, staff & service
A lovely place !! , A special reccomendation for Avera , an excellent host !!
Stayed 3 nights in Mar 2022

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2021

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities
Value and location
Nice local community location with parking just behind building at local Supermarket. Only thing that can improve is the washing of towels. I found a ball of long hair in one of mine but sure this does not happen all the time. Overall great value for money and a good stay. Reception staff very friendly and helpful.
Stayed 1 night in Aug 2021

10/10 Excellent

valentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Ming Leung

Stayed 5 nights in Oct 2019

10/10 Excellent

Colin, Hong Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The neighbourhood is scenic and pretty close to the train station. The housekeeper is very nice and the room is comfy and tidy.
Stayed 3 nights in Sep 2019
Response from Alex on Oct 4, 2019
Dear Mr/Mrs, Thank you for the review !. We hope that you visit us again.

8/10 Good

Verified traveler

Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Stayed 4 nights in Jul 2019

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice and affordable
Nice room, very clean. Staff who met me for check in was really informative. Definitely recommend and I’ll be staying again.
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great accommodation in a nice quiet neighbourhood
Perfect, if you like the following: To enjoy Amsterdam without having to to endure the night noise, Zwannenburg is a lovely, quiet suburb, with plenty of convenient shops and places to eat nearby, the train station is a decent walk from the Hotel (about 15 minutes) but it’s a small hassle for such a nice venue, Room had funky decor, a great bathroom, a mini fridge, large screen TV and a balcony. The staff are very much hands off unless you need them, which personally I prefer, so you are free to come and go without having to have conversations. (Another place I’d stayed before involved feeling like you were asking permission every time you went out). Overall no complaints at all!
Stayed 2 nights in Oct 2018

8/10 Good

Catherine, Inverbervie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and well maintained. It was obvious that customer experience was important to the staff
Stayed 4 nights in Oct 2018
Response from Dani on Oct 24, 2018
Dear Catherine, Thank you for the, review we appreciate it. With best regards, Alex rooms

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
8mins by train to central station
Great place for a short stay as the top attic room I was in had hardly any room to manoeuvre but did the job for my stay. No in room coffee facilities only inside the main entrance for €1 No heating in room during my 5 day stay until the lastnight when it was turnt on but overall good experience and pleasant polite staff.
Stayed 5 nights in Sep 2018
Response from Dani on Oct 24, 2018
Dear Sir / Madam, Thanks for your review, we appreciate it. Sorry for the heating it's very complicated for us because, it is a central heating. We will work on this. Thanks for your honest opinion. With kind regards, Alex rooms

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greit
A nice and neat family hotel to be recommended for those who do not have a hard time traveling 25 minutes to the center of Amsterdam (by foot from home to train and 10 minutes by train to the center.) Charming and helpful staff all the time at your service We probably visit them again.
Stayed 4 nights in May 2018

8/10 Good

REINHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy connection to town Center or airport. Veranda patio very appealing. Plastic glasses??? Host helpful with steep stairs. Perfect to visit town
Stayed 2 nights in Jun 2018

6/10 Okay

Dennis, New Brunswick, Canada

Liked: Cleanliness
Travelocity information does not match the current situation. The hotel has changed owners and does not offer an airport shuttle. Even the phones at the airport no longer exist. The hotel is about a 15 minute walk from the train stop, and if we had known we probably would have booked a different hotel. The owner claims that they notified Expedia of the changes, but they were not acted on. While we did not have a problem, some might have difficulties accessing the rooms, since there is no elevator and the stairs are steep and narrow. The room itself was clean but small. The bed was pressed against the wall on one side. The bathroom was above average with new fixtures.
Stayed 1 night in May 2018

6/10 Okay

Rachel

Disliked: Staff & service
Stayed 4 nights in Feb 2018

2/10 Terrible

georgina , amsterdam

Disliked: Staff & service, property conditions & facilities, room comfort
Overcharged
I have been overcharged by almost €200 I keep getting £90 taken out of my account from this apartment, the staff were rude and there is a massive window in between both the bedrooms so there is no privacy whatsoever.
Stayed 3 nights in Nov 2017

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family
Hotel was fine. No airs or graces but did what we needed. Only down side was no tea or coffee in the room. If you wanted it you could buy it from a machine.
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
good for basic stay
good for basic stay. relatively closer to airport than downtown amsterdam.
Stayed 2 nights in Sep 2017

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ADVERTIZED CLOSE TO AIRPORT.... it was not
Great little b&b BUT costed $70.00 each way to get to airport. False advertising!!!! Spent almost $300.00 for one night. Found under EXPEDIA "airport hotel". EXPEDIA needs to supervise their advertisers and confirm the location they post is accurate. Place was nice BUT WRONG LOCATION
Stayed 1 night in Sep 2017

10/10 Excellent

Nadeem , London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, very clean and organised.
Very nice and quite location. Near to good restaurants and shops. Easy to find and very organised, very friendly place.
Stayed 1 night in Sep 2017

10/10 Excellent

Genna, Cumbria, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home Away From Home
My partner and I stayed here on 2 seperate nights during our time in Holland & plan on returning! All of the staff are friendly and welcoming, the rooms are lovely, spacious & clean and the location is perfect (if you don't like the busy city). There are a number of shops close by along with plenty of places to eat & the train station is only a 15min walk away. You can come and go as you please & it really does feel like home! No faults at all, very happy with our stay.
Stayed 1 night in Sep 2017

6/10 Okay

Realfun, Ontario, Canada

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice clean place.
Clean and modern room. Not very sound proof. We could clearly hear noises from other rooms and hallway stairs were very noisy.
Stayed 3 nights in Aug 2017

4/10 Poor

David, Vancouver,Canada

Disliked: Staff & service, property conditions & facilities, room comfort
samll room and not friendly reception
we faced a stricted receptionest when arrived and been reqested to summit each personal ID or passport to make copies even though I booked two rooms under my name. one of the rooms is small that equipped with a double mattress and narrow space on the both side of the bed. Be alert, no air conditioner. Also, we were asked to pay cash plus 12%tax, instead of 6%. In the tiny lobby aera, I was charging my electronic gadgets and moved the sitting chair closer to the outlet when nobody around at 10pm. The receptionest pushed the chair back to the original place and insisted that the layout of the sitting aera can not be shifted. I said I would moved it back when I am finished. He ignored me.
Stayed 2 nights in Jul 2017

2/10 Terrible

Megan Harbige

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst
Avoid ! Racist abusive he pushed me
Stayed 5 nights in Jul 2017

8/10 Good

Brandon, Grass Valley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet!
Great and relaxing. Was really nice to have a quiet spot away from the city, but is also close enough (by train) for frequent city adventures. Lots of great walking, running, or bike riding trails, as well. Can also get to the coast very easily and quickly by the train!
Stayed 8 nights in Jul 2017

2/10 Terrible

Shaobin, US

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nightmare...
Since the hotel does not provide shuttle transportation between the airport and the hotel, my family and I took a train (it took us 40 minutes) and then walked about 20 minutes to get to the hotel. I booked a room for two adults through Expedia.com and I have a 10 years old daughter with us. According to the booking policy of Expedia, one child under 11 years old should not be charged for staying with the parents in a room, but they charged us 30 Euros extra for my daughter to stay with us in the same room, making the total charge over 100 Euros!. Obviously, they robbed us. There was a jucuzzi hot tub in the bathroom, but it was leaking and the floor was very wet.
Stayed 1 night in Jun 2017

4/10 Poor

Julie

Disliked: Property conditions & facilities
Just some mans house. Extremely far away from everything including airport
Stayed 1 night in Jun 2017

4/10 Poor

F, Vancouver

Disliked: Cleanliness, property conditions & facilities
Not a good experience to stay.
Found marijuana in drawer. It seems belong to the former customer, but didn't be cleaned. Didn't have Free Shuttle Delivery to and from Schiphol Airport which is included in the renting facilities. But the owner said that service was in last year, not this year. The hotel is far distance from Schiphol to hotel. I need to spend much money to hire taxi to there. Bed is comfortable. Good and quiet small city to stay.
Stayed 1 night in Jun 2017

10/10 Excellent

Lucy, Lethbridge, AB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location in city center.
This location is on the main street close to shops and restaurants.
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room in small village setting
We had a wonderful time at this location. The balcony attached to the room was very relaxing which was just what we needed. Their outside garden area was wonderful with a gate leading to the playground and a walking path. We were able to get everything we needed around the corner with several stores and an added plus was the man selling fresh fish and fried fish in the morning, right around the corner. I would recommend this location to everyone.
Stayed 2 nights in May 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alex rooms
Really lovely people looked after me and kept standards high with house keeping. Lent me 20 euros and also let me borrow European wall plug. Offered me help if needed. Although one down side is the heating doesn't work in your room when I asked why it was because "it's hot outside". Nevertheless was a great stay other then this would stay again.

8/10 Good

EuroTraveler, Washington State

Liked: Cleanliness, staff & service, room comfort
Nice and clean but far from the public transport
First, notice that if you are a tourist without a car trying to stay out and do as much as possible don't stay here ! It is a small house turned into a hotel in the middle of a residential area that has a few businesses around, most closes around 9 pm. It is at least a 15 minute walk to the station from the hotel, or 11 minutes to the closest bus which at the end makes about a 30-40 minute trip to the Amsterdam downtown. However, the staff was friendly and the room looked clean and nice. The bed was comfortable, the shower was clean always, and the bed was comfortable. One last thing to mention was that the room smelled funny, I never notified it because I rarely saw the manager as I left early and got back late. Overall it was a good experience the main problem with it is the location, other than that everything is good.

10/10 Excellent

Frank & Ester, Alvin, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommend for the traveling couple!
Alex Rooms had the cleanest beds I've ever seen at a hotel. Very pleasant stay. Everything was great and the staff was very friendly. On our first day we got lost and we called Alex and he recommended a taxi. It should have been around 200€ for the trip but we were only charges 35€. Bus station was literally 5 minutes walking up the road and it takes you to central Amsterdam. Over all very nice and perfect for our stay.

8/10 Good

Cynthia, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel, close to public transport
I needed a good place to stay near the airport, and was happy to find this small hotel in a quiet, pleasant town. I didn't see many restaurants, but there are a couple of good stores very close by. It was a bit disappointing that although other reviewers mentioned an airport shuttle, I was told that there wasn't one. However, you can get to the train station by bus, or walk there in about 20 minutes.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely Avoid!
Freezing cold. No heating with 4 degree weather outside at night. Horrible experience caused me to get sick. Asked the manager several times to turn on the central heating and he invented some story about the city controlling the heating and shrugged his shoulders. Asked him for an electrical heater and he refused also. In the room was probably around 10 to 8 degrees celsius. Really uncomfortable. Big balcony but useless in the cold. Fresh towels everyday because in the freezing cold they didn´t dry.

10/10 Excellent

Ben & Jess, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to Amsterdam and Airport
The room was brilliant and the owner was very friendly from start to finish. We felt very welcome here and had access to a range of facikities, including a private balcony from our room. Although no food facilities within the hotel, 2 supermarkets and a good selection of restaurants are within less than 5 minutes walk, with the owner offering advice with this if needed. Rooms were very clean, comfortable and quiet, with fresh towels and a neatly made bed each day. Family Guy, in English is also available on the TV in the room. Would stay again if visiting Amsterdam, only 2 stops from centraal station and 3 stops from airport, however buy tickets in advance at a service desk at centraal or airport as the machines at halfweg station only accept card or coins, Not notes and inspectors were seen on the trains most days.

10/10 Excellent

Darren, Carlisle, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you need for a short stay!
We stayed here one night to pad out our mini cruise trip to Amsterdam. The hotel was great, seems to be a converted house but everything was there that we needed. We didn't spend too much time there, we mainly used the room to shower, sleep and relax after a lot of walking! There was no breakfast as far as I could tell, but as I said we didn't look for or need any as we were back in Amsterdam as soon as we got up. The town itself is a ten minute train ride from Amsterdam Centraal, very easy to get to. The hotel is about another ten minute walk from Halfweg-Zwanenburg station, and there is a particularly nice restaurant on the way with wonderful staff. The hotel staff were also very accommodating and chatty, and the communal conservatory and back garden are lovely. Oh, good price too! Could be a bit close to the airport if you are a very light sleeper, but we heard zero plane noise through the night.

2/10 Terrible

SHB, Portland, Oregon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel cancelled two hours before my plane
The hotel sent me an email two hours before I had to leave for the airport saying they were overbooked so had cancelled my room and booked me into another. On their website they say they have a free airport shuttle (I had a one night layover arriving at 9:30 pm leaving at 7:30 am) but they put me in a hotel a half an hour from the airport. I said this was not acceptable to me and called. The person who answered then said they did not have an airport shuttle so either way I would be on mass transportation. Fortunately, Orbitz saved the day, most of the airport hotels were booked and all of them at very high price points (must have been something going on in Amsterdam) . Orbitz paid the difference and put me in an airport hotel.

8/10 Good

Verified traveler

small room with no elevator. small stairwell.
stairwell unable to accommodate luggage transport safely. rooms in a home structure near airport.

10/10 Excellent

Josef, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Excellent
Excellent. Alex the Owner has done a terrific job remodeling the property. Its quiet and comfortable and has a large socal area for guests to hang out. Better then any American Hotel I've stayed at at that price point. Close to shopping etc. Well done.

4/10 Poor

Marie Christine, US

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Two
The room is very small but clean and stylish....the young girl at the desk is nice.....but there is no elevator...you have to carry up your stuff....but the worst is the lies about the location...it s 19 km away from Schiphol and there is no shuttle privided.......so it cost me 58 euros to reach the place ....would have been better off booking at the airport....
Room
Room
Nearest trainstation
No shuttle so ..price of a taxi

8/10 Good

Karen

Liked: Room comfort
Pretty nice place for the money
We had a larger room this stay and it was a lot better. We had two chairs to sit in which was nice and a normal size bathroom except just a tub but still handheld shower so Ok. All in all for the price we would stay again for sure. The town is cute but lacks restaurants. Great grocery though. It is half the price of Amsterdam rooms and with the cute terrace and park view it was nice to come home to. No coffee maker even though I was told there was one so we bought a coffee maker cheaper than paying $4 for a quarter of a cup of foam! We like our coffee! The walk to the train station is very nice but a bit too long when returning and your feet are sore. It is about C$10 roundtrip to Amsterdam. You also get airport shuttle which saves a lot.

8/10 Good

Karen

Liked: Staff & service, property conditions & facilities
The Good and not so good
I am only comparing to N. American hotels. The bed was great very comfy. The terrace outside and the garden view was exceptional. But the room was so small 2 people couldn't move around at all. Bathroom nice but very small you could not be a heavy person and manage in it. Nowhere to have breakfast was a serious lack but there is a great grocery very close thank goodness. We had to buy a coffee maker as for 8 days we had to have morning coffee. And we mean a full cup of Canadian coffee not a quarter of a cup of foam for $4. The tiny frig did not work well. A nice walk to the train when leaving for the day but a long walk after you have trudged around Amsterdam all day! However Because of the cost (half of Amsterdam) and the grocery store we would stay again. Also Alex and staff very nice and helpful.

10/10 Excellent

Nina, London, ON, CANADA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect airport hotel!
Alex Rooms had everything we needed for an one-night stay.

4/10 Poor

david

Disliked: Cleanliness, property conditions & facilities, room comfort
room 2 was probably good when first done but really needs updating , shower was in poor condition , controls were very stiff door was hanging off , tea and coffee was advertised in the room but wasn't , cycles was advertised but wasn't available , just all the little things that turn into a big thing when your on holiday , and makes you start picking. sorry about that Alex but if you want an honest apinion , you got it.

8/10 Good

Aideen

Liked: Cleanliness, property conditions & facilities
Stones throw from city centre
Overall very pleased with our stay just be careful for hidden charges, for example we were told wed get airport transfers however when wed checked out we were told the shuttle to the airport only ran until half eleven in the morning and wed have to pay an extra €25 to get dropped to the airport. Other than that the room was perfect and only a quick walk away from a train station which brought u to the city centre in less than 10 mins.