Ratings based on 495 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Great location only !

Posted Oct 6, 2014
Pros: Location
Cons: Room service night menu, hotel decor is dated, lift doors looked like service or goods lifts from the outside. Atmosphere and a vibe.
Location: Leidseplein for entertainment.
The Marriott is undoubtedly in a great location and perfect walking distance to the lively Leidseplein and trams connecting you to Centraal station and Museumplein. That was the main reason we choose the hotel. That is basically the only good thing going for the hotel in our opinion. What’s not good, it’s a boring hotel in terms of guest room décor and hotel atmosphere, its staid, its room service mainly night service food options were iappalling.
Comment from Hotel Management
Oct 10, 2014 by Meredith Opten, Hotel Management
Dear Guest, Thank you for sharing your feedback. We were delighted to hear that you loved the location of the hotel. We also appreciate your comments regarding the decor and atmosphere as we evaluate how we can do things better to exceed our guests expectations in a stylish and sophisticated way. Also your recommendation to have more items on the room service menu has been shared with our Food & Beverage team. We value your feedback and look forward to the possibility that you will consider staying with us again on your next trip to Amsterdam. Kind regards, Meredith Opten
5 out of 5
Recommended
for Everyone
by A verified traveler from Liverpool, England

Amazing hotel situated in an amazing location.

Posted Oct 6, 2014
Amazing hotel situated in an amazing location, 5 minute walk from the centre filled with shops, restraunts, bars and coffee shops.
3 out of 5
Recommended
for Everyone
by A verified traveler from Sheffield

Good location

Posted Sep 30, 2014
Pros: The location was very good and the rooms were quite comfortable with decent air-conditioning.
Cons: Try and have the Wi-Fi included in the price.
Location: Good location. Trams to museums, can walk to many restaurants and shops. Canal cruise nearby the hotel as well.
Stayed here while attending a Conference and decided to add a weekend break. The hotel itself is quite well located and despite not being in the city centre, it was close enough to the tram stops that getting around was not a problem at all. Checking in was fairly straightforward and the room was reasonably big and comfortable. The only real issue I had with this hotel is that free Wi-Fi is not included in the room price. There is however a very good free Wi-Fi access in the lobby area so most people could be seen checking their emails there. This was not a major problem but I do wonder why they don't make the cost of the room internet much cheaper (or free). I didn't opt for the breakfast as it was quite expensive and there were numerous restaurants that were a 5 min walk away.
Comment from Hotel Management
Oct 4, 2014 by Meredith Opten, Hotel Management
Dear Guest, Thank you for sharing your experiences regarding your stay at the Amsterdam Marriott Hotel. We appreciate to hear from our guests as the feedback we receive is valuable to us in order to improve and maintain our services in all areas needed. I am glad to learn that you enjoyed our location and your room was comfortable. We do offer free internet in our higher room categories, like Executive or Superior Corner rooms. In our Deluxe rooms is the internet not included/free indeed. If this caused any disappointment I do apologize for this. Meanwhile I was glad to learn that the quality of our complimentary internet in our public areas met your expectations. We hope when travel brings you back to Amsterdam we have the pleasure of welcoming you again. Kind regards, Guus Verhulst Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted Sep 30, 2014
Pros: The location was great. The room was great. Just about everything was great.
Cons: Our room seemed to get damp on the third day. Airconditioning was barely working and made the room feel damp.
Everything about the hotel was 5 star. Right next to Vondel park for bike riding. Across the street from tram, bus, Wagamama, casino, and Hard Rock Cafe. about 3 blocks from museum area. The staff was outstanding and always there to help.
5 out of 5
Recommended
for Everyone
by A verified traveler

Would stay here again

Posted Sep 28, 2014
Cons: Free wifi in rooms
Great location, comfortable room, excellent restaurant and staff
5 out of 5
Recommended
for Everyone
by A verified traveler from united kingdom

Excellent stay, great location

Posted Sep 23, 2014
Pros: Location and comfort
Location: Eat at Gauchos by Leidesplein square. Excellent food and service.
We have stayed in amsterdam lots of times and this is our favorite place and area to stay. It is close to the Leidesplein square, which is great for upper scale restaurants and open air bars (with umbrellas and heaters). Catch the 1, 2, or 5 tram from Central station and get off at Leidesplein stop. 2 minute walk from there. Or you can take the 197 Bus from the Airport. Takes approx. 1/2 hour. Hotel is very clean and great comfortable beds.
3 out of 5
Recommended
for Everyone
by A verified traveler from Carlisle, UK

Very good position, but...

Posted Sep 20, 2014
Pros: Excellent location, quiet room, excellent lighting. Comfortable bed (but the no-feather pillows were primitive,not the ones advertised).
Cons: Co-ordination between reservations and housekeeping so that special requests are fulfilled before guests arrive.
Location: This is in the museum district, just a short walk from the Rijksmuseum and Van Gogh Museum and Diamond Museum, but also not far from the centre.
Why can't Marriott co-ordinate requirements? Yer again on arrival I was told that my request for "no feathers" hadn't been actioned, there would be a half hour wait. Check in staff were unsmiling. Like other travellers I would specially comment on the breakfasts - they really should just provide a buffet, and in Europe we expect cheese and fresh fruit as automatic options. We breakfasted elsewhere.
Comment from Hotel Management
Sep 26, 2014 by Meredith Opten, Hotel Management
Dear Guest, On behalf of our General Manager, Peter Schickling, we would like to thank you for sharing your experience with us. We were delighted to hear that you enjoyed the location of the hotel, and that room was quiet and comfortable. We would, however like to apologize that the request for a feather free room was not arranged prior to your arrival. Your comments will be shared with our Housekeeping and Front Desk team to ensure additional training to avoid this from happening again. Thank you again and we look forward to welcome you back soon. Kind regards, Meredith Opten
4 out of 5
Recommended
for Couples
by A verified traveler from New Bern, NC

Nice place to stay

Posted Sep 10, 2014
Pros: Location, size of room, comfortable double beds.
Cons: Bathroom sink did not drain well at all.
Location: Easy walk to museums, tram railways, old town area.
Very large room with quite comfortable beds. Hotel was within an easy walk to the Ryjksmuseum and the Van Gogh museum.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Clean, relaxing, pleasant staff brilliant location

Posted Sep 5, 2014
Pros: Friendliness and cleanness as well as the location.
Cons: I was charged a bit more than what I should. I don't know why this was though. The reservation was one price on the day I paid more.
Location: Close to pretty much everything.
Me and my mates stayed here for one night. The staff were very friendly. Really enjoyed the gym and breakfast facilities. Would stay here again.
2 out of 5
by A verified traveler from england

Very expensive

Posted Aug 27, 2014
Charge for everything : hotel parking - €55 per day. Breakfast (if this is breakfast ) and couple cakes afternoon €90 per day ,etc.