Ratings based on 873 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom England

Not a great hotel at all and not very nice area.

Posted May 12, 2015
Pros: The breakfast was ok.
Cons: Cleanliness
Location: Not a great location and the area was a bit run down.
Problems with first room! a sewage smell which according to the reception was revolting. Not very helpful staff they seemed very young and in-experienced no manager around at the weekend. After been told there are no other rooms 3 times I was left with no choice but to sleep in the room they left all the water running for ten minutes and said it would be fine. Then sprayed the room with air freshener and into the air conditioning unit. After 3 hours they move me all of a sudden there was a room. I was asked would you like to change and this was a question? I said well what do you think of course I do. Then given another room which the air conditioning did not work and the plug in the bathroom had no front on it. Not a great experience I have stayed in Best Western Hotels before with much higher standards than this .
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Österreich

Für Städtetrip okay

Posted May 11, 2015
Pros: Der Preis und sehr ruhige Gegend
Cons: Sorgfältige Kontrolle der Zimmer wäre sicher gut und Mitarbeiter motivieren.
Location: Befindet sich in einem Ausländerviertel,aber mit der Straßenbahn ist man rasch im Zentrum.
Kein Viersternhotel und auch kein Best Westernhotel. Beim Frühstück wäre es nett mit einem Lächeln begrüßt zu werden. Die Mitarbeiter waren sehr überfordert und es dauerte sehr lange bis fehlende Sachen nachgebracht wurden.Ansonsten Angebot okay. Kästen waren innen sehr staubig und die Eingangstüre liess sich nicht schliessen. Badewanne hatte keinen Stoppel zum Schließen wurde aber nach nachfragen gebracht. Glühlampen kaputt im Zimmer. Keine Garderobehaken im Zimmer.
3 out of 5
by A verified traveler

too far

Posted May 7, 2015
Cons: Facetower
Hotel is far from the city center they has other same name hotel in the area so we get wrong direction
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami

Nice hotel

Posted May 6, 2015
Nice hotel huge windows, very nice, no so close to the center
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Gloucestershire

Lovely room - all that was needed available.

Posted Apr 17, 2015
Pros: Felt comfortable there immediately.
Cons: Nothing that I can think of.
Location: Not really able to - only there overnight between flights.
Comfortable - staff great. Good advice re. going into the centre etc.
2 out of 5
by A verified traveler

Posted Apr 16, 2015
Cons: Air conditioning, sheets without holes
Location: Awful environment
Awful location, torn sheets, good restaurant. Not much more to say.
2 out of 5
by A verified traveler

態度原佳,不再光顧

Posted Apr 12, 2015
空調風力很弱,牆上很多難印 接待員態度散漫,毫不殷勤,且對附近交通到無所知(反正叫你去中央火車站就算) 事實上查google或9292後,交通還算方便 服務實在不好,不會再去
1 out of 5
by A verified travelerfrom London

Never again

Posted Apr 9, 2015
Cons: Staff training and a complete refurbishment
Location: The hotel is located on the outskirts of town and in the middle of a housing estate that did not feel safe to me.
They say first impressions are everything......so when I arrived, there was a small queue and only one receptionist was serving. Another receptionist put her head around the corner and greeted me, then went back again only to reappear about 1 minute later, with another receptionist, and walked passed me and out the front door to have a cigarette whilst I remained in the queue! My room was no better in that it was very tired, the furniture was old and damaged, the bath was damaged and the mirror in the bathroom wasn't even over the sink! The final straw for me was when I went to bed and discovered that the sheet wasn't even large enough to cover the mattress! Unbelievable! I even took a picture. I asked reception if I could change the rooms and they declined. This hotel left me feeling dirty and uncomfortable and I literally could not wait to leave the next morning,
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Wien

Ideal für günstigen Kurztrip

Posted Mar 30, 2015
Pros: Preis vs. Leistung war ok. Gute Anbindung an Bus oder Straßenbahn.
Location: Kleiner Markt hinter dem Hotel. Caffeehaus ums Eck. KFC 2 Minuten entfernet.
Liegt 10-15 Minuten vom Zentrum entfernt. Anbindung an Bus ideal. Zimmer absolut ausreichend. Frühstück war reichlich und gut. Viele Städteinfos an der Rezeption erhältlich. Kann ich für Kurztrips weiterempfehlen.
4 out of 5
Recommended
for Families
by Kwanwoofrom Korea

4인 가족 여행

Posted Feb 23, 2015 on Hotels.com
암스테르담 시내 중심까지 대중교통으로도 편리하게 이동가능하고, 호텔 주변에 유료 주차장 뿐만 아니라 일반 야외 주차장도 있어 야간 시간대에는 무료로 주차도 가능합니다. 객실 사양도 좋고, 화장실도 깨끗하고 청결하였습니다. 다만, 옆방 소음이 잘 들리는건 단점이네요.