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Reviews of XO Hotels Blue Square

4 out of 5
XO Hotels Blue Square
Slotermeerlaan, 80, Amsterdam, North Holland

Reviews

7.4

Good

Rating 10 - Excellent. 205 out of 998 reviews" "
Rating 8 - Good. 453 out of 998 reviews" "
Rating 6 - Okay. 236 out of 998 reviews" "
Rating 4 - Poor. 69 out of 998 reviews" "
Rating 2 - Terrible. 35 out of 998 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Dr Kevin Burch, hell

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Brainwashed Thai staff member.
Most of the staff were very nice and pleasant. There was one lady from the philopines who spoke a long time with me. very nice. A gentleman at night went out of hes way to get a coke for me late at night when i had work to do needed the caffine. A strange things is I flew in from Thailand , my fav country. I recognized the features, and guessed right that one lady there was Thai. I tried to speak a little Thai with her, i lived there many years. I was excited about the chance to speak with her at least a little. I did ask her to eat with me before she started work but there were to HUGE workers who threatened to Eat Her with the looks in their eyes. Must be against company policy for a worker to interact with a guest and she was esceptionally beautiful. But I was leaving soon and just wanted to talk about thailand with her. I think there is a 'thai pimp' like person controlling her or maybe they want to pay her a smaller rate and have her work the way mexicans are treated in the USA.... I don't know but she seemed worried about getting in trouble i din't Need to meet with outside her work however she seemed worried and I hope the hotel isnt treating her badly. One of the staff did try to sell her to me and I told him that was disgusting the called it a bar fine. She was very professional but I think should have some freedome, she would say she's too busy and walk away , crazy behavior I hope upper staff isnt abuising her.

6/10 Okay

Alaska Anne, Anchorage AK

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The good, the bad and the ugly
The Good: comfortable room, restaurant on sight, moderate rate, close to public transportation, airport shuttle access, generous buffet for breakfast at reasonable price. The Bad: The hotel is quite far from the town center. In-room coffee is two packets of instant coffee, no free coffee service in the lobby (which I would have expected at a Best Western), extra charge for breakfast if not booked the day before. Had some problems with one elevator and with the room key cards that suggest maintenance needs. The Ugly: The entrance to the hotel is a real turn off- cigarette buts all over and unclean front steps on the outside. Our room was a non-smoking room on the second floor. Its windows opened to a grassy balcony ledge which was also littered with cigarette buts and some trash. Not a good sight to see. These areas need to be cleaned up.

8/10 Good

V

Liked: Cleanliness, staff & service, room comfort
Good quality, comfortable
Hotel is in a residential neighborhood, a 20 or so minute tram ride to downtown Amsterdam; we liked the feeling of staying in a real neighborhood. Room was clean and comfortable, with the only caveat being that we were cold at night and hotel staff were unable to provide an extra blanket until the 3rd night out of our 4-night stay. Aside from the difficulties of getting a blanket, staff were pretty helpful. The lobby could be nicer and there is not much in the way of common areas outside of the room, and there are some signs of wear and tear on the facilities. On the plus side, there are two computers and a printer in the lobby that guests can use for free. Bikes are available for rental.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good overall staff was good. Breakfast was rubbish

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Just far from the city centre. However easy to go by public transport.

8/10 Good

Bill L, Nj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel distant from center.
25 Euro taxi to city center. Enjoyed visit. Public transit was available but rained entire trip so taxis were required.

6/10 Okay

Ace

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
BW Blue Square
I have been staying at this hotel for over 7 years and for a period of 8 days per stay. last week was the worst of all. When I started staying at this hotel, everything was great. Now, everything is going backward. 1- The hotel is nice and located near some great Turkish and other north African restaurants. 2- The lobby and the front desk people are nice 3- the restaurant and the breakfast are good 4- rooms are nice size and well divided 5- here are the latest problems; this hotel is in a dire need of update, maintenance. the closets are old and without handles, the carpet is old. some of the lights are off base or worn out 6- Housekeeping: absolutely terrible, I checked in the room and had two small bars of soaps and that was it. never got another set even when I complained. I purposely dropped the empty shampoo bottles on the floor of the shower and never got these removed for the whole 8 days I stayed there. I left other minor stuff on the floor for testing and nothing was cleaned. do not look under the bad as it is a scary view. all the housekeeping did is change towels and fix the bed.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay. Nice location and near to a bus stop.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean, friendly.
Room was equivalent to US standards in terms of size and amenities. The room was very clean and a tram station was nearby. If you use UBER, it's approx. €20 to dam square. I would stay here again.

6/10 Okay

Olajide

Liked: Room comfort
Friendly staff who were always willing to help, the room was a good size and beds nice and comfortable.

8/10 Good

Georgi, amsterdam west

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best money can buy
cool

6/10 Okay

Low

Convenient & clean.
Room average, location good with public transport, breakfast average, reception front average.

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my friend has no legs. he had to wash in the communal toilet room. we where in the only disabled use room. he could get into and out of the hotel room fine the bathroom did not allow a wheel chair. for a twin room the beds where put together very heavy to move but the bed itself was fantastic and the pillows to sleep on. the staff are helpful and friendly. take taxi money,as the trams end at midnight.a basic hotel room but nothing else needed.

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel
We used the hotel as a base for a three day trip into Amsterdam city. There was a convenient tram to and from which was just a short walk away from the hotel. Room was extremely clean. Overall great hotel.

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel but bad location
Good hotel but a little too far out of central Amsterdam to make it convenient

10/10 Excellent

Tracy, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip to Amsterdam
Was a great stay, upgraded to a larger room as we had booked and paid for 4 nights, hotel itself a little dated however, remains comfortable. Staff were very friendly, helpful and informative. Breakfast was excellent value.

6/10 Okay

Yoonjung

Liked: Property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Ac worked well...one of the few hotel rooms with good ac...however, it took several rooms we rejected before getting this one. Kind of far from town center, but bus 69 stops nearby ( easy to get to airport ), easy tram connection ( #7 ) to metro line 50 to city center ( with change to tram 51 ) , and easy to get to local train station for connection to Leiden, Haarlem.

4/10 Poor

Mark, Florida

Liked: Room comfort
Disliked: Cleanliness
Not a pleasant experience
When we first arrived, it was approximately 10:30 am and therefore, our room wasn’t yet available. That is perfectly understandable. So, with the help of a “pleasant” young man and young lady working the front desk, we placed our luggage in a secure room and went on with our day. When we returned around 17:00 we were greeted by a young lady who insisted we only had the room for “one night” instead of two nights. She was not very nice to us when we insisted we had paid for two nights. We told her we had confirmations and showed them to her. She continued to insist we only prepaid for one night and would have to call the booking agent. She was quite rude. When we were “finally” able to convince her she had us confused with someone else, she offered no apology. She still showed signs of anger toward us. As far as the room goes, there was far too much furniture for a room that size, causing us to stub our toes several times walking around the bed. There also were several long dark hairs in the bathroom on the floor. We both have blonde hair, so they weren’t ours. Also the seal on the shower door needs repair, causing water to puddle outside the shower around the commode. On our day of departure, we had to ask the front desk to follow up with the van driver to see why he was late. He said he got pulled over by the police. On the way to the airport, he was texting. I saw him doing it. That puts the lives of his passengers at risk.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent
Booked a last minute trip for my partners birthday. After reading other reviews, we found that we was able to pay 2.90 euros to get to the hotel from the Airport, rather than the average 30-50 euros via a taxi. The hotel seemed to be in a Turkish area, and people are friendly. The is a local outdoor market which sell fresh fruit and veg. Also located next to the hotel is a indoor shopping mall, which you can find a very nice supermarket, bank, chemist and drugstore similar to boots or superdrug along with other shops. The hotel is OK. that's all. The maids are very friendly, and the beds are very comfortable. Looking closely you can see there is could do with a little paint and new mirrors etc. But a decent hotel for the price. The shower is AMAZING! The bus to central Amsterdam is about 15-20 mins. They run about every 10 minutes. You can also get the Tram. The last bus from Central Amsterdam is just after midnight. This was OK for us, as by this time we had enough and just wanted to get back. The hotel staff are very friendly. You can order a takeaway via them, they also give you a lot of information as a tourist too! Would I stay there again? 50/50... I would if needs be, but would prefer to stay closer to central Amsterdam.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Andrii

Liked: Cleanliness, room comfort

2/10 Terrible

mick

Liked: Staff & service
So far from anything
I thought I was in the Middle East. There is an outdoor market right near the hotel that we went to. I fe@t unsafe there

10/10 Excellent

Nirmalla, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
My stay was awesome in many ways. Transportation was awesome. Nice restaurant nearby, open late. Awesome front desk help.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mansoor, dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed for 2 nights, hotel was couple of kilometers away from Amsterdam main but very easy to get there within few minutes by Tram. Overall hotel rooms and service was very good and staff was friendly , hotel was in a good budget. Will stay again for sure .

6/10 Okay

Edie, Essex

Liked: Cleanliness, staff & service
Disliked: Room comfort
A bit far away from the centre
The hotel staff were very helpful. Rooms cleaned every day. Had to ask quite often for tea and creamers but reception staff always gave us plenty. Breakfast was excellent value. We were disappointed with our room as it was smaller than the others and had a large pillar in the centre which made it look cramped. The room was quite dark as well. We could have asked to change rooms but didn't realise until after we had settled in that the other rooms were larger and as we were only there for 3 nights we didn't bother. The hotel is quite a long tram ride from the centre but we bought 72 hour tickets which were really good value. There were a few bars and restaurants nearby and a shopping mall. Would certainly return to Amsterdam but would probably try to find a hotel nearer the centre.

4/10 Poor

Ashraf, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
I never book in this hotel anymore and the wifi was so bad in the first floor .

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice hotel. The staff are friendly and helpful

8/10 Good

Liliane Ngomba, Peterborough uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great, local transport was easy to get to the city. The stuff we're always helpful

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect city break
Perfect stay and very accessible by the tram and bus services.

8/10 Good

ace, san francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
this is a nice hotel for business travelers. there are not many attractive places next to it but it is close to transportation Amsterdam is a windy city and i had to change my room to another one because it was very noisy. the staff was very helpful in doing so

6/10 Okay

Robyn

Liked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
never recoomend such a terrrible hotel
no any indication that the hotel was 4 stars. The room was awful, the staff were careless, neither any drinking nor fast-eating option. dirty bad cover, not working sanitary system, etc I can never recommend this hotel. Also the hotel was the worst one that I ve ever booked from Expedia. You can see the photos also.

8/10 Good

HAJHIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location is very good

8/10 Good

Christopher, Glossop

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast (had we chosen to use it) was vastly overpriced (12.5 EUR) and only available for a short period which was not appropriate for us.

8/10 Good

Catherine, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay for 2 nights.
Hotel was what you would expect from this chain in Europe. In North America you would expect more. But that is typical of the star rating for most European hotels. Room was quiet and faced a canal. Hotel parking was hard to find, as it is behind the hotel. Have to drive around the block and enter from the rear. Hotel was steps away from transit and only a 20 - 30 minute ride to the city centre. Grocery and laundry facilities very close by.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location, right on the bus and tram routes to the airport and into the center of Amsterdam made this hotel convenient for us, as my husband has a disability that makes walking short distances a necessity. The bathrooms were updated, clean, and modern. The beds were reasonably comfortable. The furniture in the room was old and chipped and did not fit in the room well, making it very tight to walk around the bed. The TV was about a 20 inch flatscreen, with terrible variety of channels, only 2-3 in English. We watched movies on our laptop to relax in the evening as nothing was on TV. I had to go to the lobby to get internet connection on my laptop. It would not connect in my room. After that, I had connection during my 2 night stay. There was a bakery across the street and fresh fruit market next to the bus stop. No breakfast included at this hotel. Anything outside of the city center is Muslim, but we felt safe during the day and did not venture out at night. Overall our experience was positive since we knew what to expect from other reviews.

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

maggie, north jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to transportation, convenient
20 mins. to Central Station or just about any location in the city. Trams or buses to anywhere you need to go. Restaurants closeby. Hotel was clean, quiet, very helpful and friendly staff. Only complaint was they didn't fulfill my request for room with a view and I booked 6 months ahead. Do not waste your money on the breakfast buffet. It was horrible, especially for the price of 15 euros. Lots of pot smoking outside so don't recommend for families.

10/10 Excellent

Donna, Tennessee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay.
Tram transportation can be tricky if returning to hotel from town center late in the evening...good luck!

6/10 Okay

luke, UK

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
booked a double room for myself and my 2 boys aged 7 and 4 years. the receptionist refused to book us in unless i upgrade to a triple bedroom. asked to speak to duty manager she refused and told me to clear off as am there to play. in Amsterdam to play. all the way from UK and with a reservation in place! To say the receptionist was rude was an understatement. to cut a long story short, i payed extra 90 euros she requested to upgrade. Come night time,the room was unbearably hot with the air conditioner not working. the funny bit is i had a call in the morning from the reception telling me that an engineer will visit the room to repair the ac,that is without me complaining.so they must have known the ac was faulty and still gave it to us. the engineer couldn't repair as parts was needed and said how do i stay in a room like this as it is too hot. he said he will tell the receptionist. i had a call from reception that i will be move the next day to another room but that never happen. 3 nights i managed in room 281. On the 2nd day of three night stay i was woken up at 12pm and told to leave,that my time is up. they did apologise when they spotted there error. all in all not happy.

6/10 Okay

Martin, montreal, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK if you are willing to stay outside the center
We enjoyed our stay at Best Western Plus Hotel Blue Square. PROS: affordable, rooms are nice and clean, mattress was comfortable. CONS: wifi was unreliable, but fast when working. Pillows were VERY uncomfortable. TIME TO AMSTERDAM CENTRE: The tramway will bring you directly to the center. It costs 3 EUROS to go, 3 EUROS to come back. It takes 20 minutes to get there (I timed it). FOOD: there are food stores next door, and a few restaurants. We didn't eat the the hotel restaurant.

10/10 Excellent

Marion, M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality hotel
Well placed with good transport links to city snd airport. Only two euros to get to both

4/10 Poor

YuChi

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with links to the city
The hotel is a fair way out of the city centre but has tram and bus stops right outside with good regular direct links to the city centre.

6/10 Okay

ADRIAN

Liked: Cleanliness, staff & service, property conditions & facilities