Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
60% of guests recommend
2.8 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler from LA

Great!

Posted Jul 14, 2010
Terrific location and very courteous staff. Very pleasant experience. Clean and efficient. Great value! Would not recommend the "attic" room...too small to maneuver, but we are "older!" This small hotel is on the Rodeo Drive/Fifth Avenue of Amsterdam. And the neighborhood is perfect. A short walk to the Van Gogh Museum and the Rembrandt too. Also the tram nearby takes you straight to the train station and all points between.
1 out of 5
by A verified traveler from Paris and Washington DC

NOT a "Hotel" - DIRTY, DISREPAIR & NO STAFFING!!!

Posted Jul 12, 2010
UNACCEPTABLE! NOT a "hotel" - an unattended, uncleaned room in TOTAL disrepair charging hotel prices. No staff available to address massive problemS, no return phone call, TERRIBLE!!! How can a reputable magazine like Travel & Leisure give this a rating at all??? Room - DISASTER - Shower had scalding water with broken faucet so no means to adjust, TV broken, no lightbulbs in lamps, NO CLEANING SERVICE - NOT A "HOTEL" - RIDICULOUS!!! Upon arrival - NO STAFFING. Attached cafe telling me - "we don't have to help with check-in, NO there is no place to securely store your bags - you can lug them upstairs and leave them in the open, unsecure room (there is an elevator but the staff couldn't even bother to point that out....) Come back maybe mid-afternoon... WHY BOTHER?
3 out of 5
Recommended
by Peter from Okinawa, Japan

Some Plusses and Minuses

Posted Jun 16, 2010
The hotel is very close to the Rijks and Van Gogh Museums, Vondel Park, Leidesplan (Holland Casino and a plethora of restaurants). Take the 2 or 5 tram from Centraal Station and get off one stop after Leidesplan (about 5 or 6 stops in total from Centraal; the fare is 2.60 euros, pay the driver). The room itself was spacious (and the bed large and comfortable); but the room was run down (a lot of scuffs on the floors and walls, and the shower had several tiles missing). The shower was a little dirty too. In short, the room was well used. Of course, one doesn't go to Amsterdam to hang out in a hotel room; but if these things matter, look elsewhere.
4 out of 5
Recommended
by A verified traveler from Dallas, TX

2 Days

Posted May 12, 2010
I had a two day layover in Amsterdam and was interested in seeing the Van Gogh Museum. This hotel was very easy to get to from the airport by train and tram and located only one block from the museums. Very clean and quiet and within walking distance of the central old city. Price was great. I stayed in an Attic room, it was small and comfortable for a short stay but I would reccommend a larger room if you were with someone or were staying longer.
2 out of 5
by A verified traveler from UK

Disappointing

Posted Apr 25, 2010
While I don't want to criticise for the sake of it, in my opinion this did not live up to the 'boutique' tag. I'd like to say up front that the guy on reception did listen politely to my complaints (till I gave up anyway) and try to help. The entrance, a single glass door at street level, was hard to find and the reception felt unfinished and a bit shabby. The hotel was rather dirty and shabby throughout, with pieces hanging off the walls in places. The first room I saw (a 'deluxe double') had walls covered in big dirty marks and generally needed cleaning, so I asked for an alternative. The receptionist did find me one which was slightly cleaner, if smaller, which I took to avoid wasting the evening finding another hotel. However, it was hot, due perhaps to being on the top floor with only a small window, and the airco made the ceiling rattle, so difficult to sleep; also had to switch off the noisy minibar. Bedside lamp didn't work. Room door stuck. Fixed showerhead too high for me to reach and no shower cap supplied (though, oddly, five emery boards), so no choice but to get your hair wet. No sanitary bags in the bathroom. No bath mat. The basin was positioned at chest height for me, with the tap hanging off slightly and no plug, so uncomfortable to use. Strangely itchy all night (maybe just me!). No courtesy tea/coffee facilities (other hotels locally usually offer a FOC coffee station in the reception area at least). Strong cooking smells from cafe below.