Ratings based on 22 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.9 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Many Service issuesPosted Oct 25, 2013
Centrally located but very slow with any service. Poor quality of food at the lobby restaurant and in room service, very slow with ice delivery and the refrigerator drinks nor coffee were replaced.
for Everyoneby A verified traveler from Michigan
Beautiful hotel, excellent staff, very nice areaPosted Oct 8, 2013
Pros: The location, the staff, the breakfast, the accommodations.
Everything was wonderful from the moment we walked in the door to check-in. The staff was friendly, the food delicious, and our room was amazing. The location is perfect and within walking distance of everything, especially the museums and parks. Everything was very clean and the staff was prompt and always happy to help. They even brought my 4 year old daughter a complementary teddy-bear for the stay. We splurged on a Grand Duplex Suite and it was worth it - beautiful view of the museums and overall a very comfortable stay.
for Everyoneby Patrick from Luton
Quality hotel, excellent service, worth the cost!Posted Sep 19, 2013
Pros: There was nothing to dislike, staff, room, facilities, decor and the building were all excellent
Cons: Everything can be improved, the question is is there a requirement to improve anything that would have made for a better experience, No is the answer!
Location: Location was perfect, away from the hub-bub of the centre but not too far away where a leisurely walk or short tram ride to the centre was possible.
From the moment we arrived to the departure the level of service provided by the hotel was excellent. My partner was excited at the comfort of the room, specifically the pillows! The staff were extremely helpful, very polite and informative. It is also nice when they greet you buy your name on each occassion. The Spa and Gym facilities were first class and I would highly recommend a stay at this hotel to absolutely anyone.
Posted Sep 11, 2013 on Hotels.com
for Business Travelersby A verified traveler
Posted Sep 6, 2013 on Hotels.com
Excellent service and great food. Very good location. Veru nice room, but steps to the bed!
for Everyoneby A verified traveler
Beautiful design, excellent servicePosted Aug 28, 2013
Location: Tons of museums and shops nearby. Close to public transportation.
The first thing you notice about the hotel is its exquisite design. All modern, recently furnished, and high-tech. Everyone who worked there was knowledgeable, nice, and helpful. The rooms were cleaned perfectly, and the room service was top notch. The concierge was knowledgeable and very helpful. Cannot recommend this hotel more highly.
for Familiesby A verified traveler
Worth the moneyPosted Aug 26, 2013 on Hotels.com
I've never seen a hotel cleaner than this one. People constantly cleaning. We had the delux duplex. It's big, comfortable and nice. Location is perfect. We loved how close to vondelpark since we had kids. Restaurants are all over the place. Some nights we had room service and it was delicious. In short it's clean, great service, great location close to everything. Would defiantly come back again.
for Everyoneby Fiona from London
Fantastic stayPosted Aug 25, 2013
Pros: The decor; the staff and the food. The Spa too was perfect.
Location: Excellent location for the van Gogh Museum and for the Rijksmuseum. Also good for shopping.
We had a wonderful holiday. The hotel was perfect and the staff could not have been more polite or helpful.
for Everyoneby Nick from London, UK
Amazing HotelPosted Aug 16, 2013
really fantastic Hotel - Staff couldn't do more for you The spar was clean and beautiful The whole experience was amazing -
for Familiesby Daniel from Florida
Fabulous hotel in every respect!Posted Aug 15, 2013 on Hotels.com
One of the best hotels I have ever visited anywhere in the world! Outstanding service, location, food, accommodations and atmosphere!