Ratings based on 29 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
97% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by Murray from England

Posted Apr 30, 2014 on Hotels.com
Had a great stay
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Feb 12, 2014
I travelled regularly on business and this is a great hotel, I loved the architecture which is a great blend of old and new. The rooms are large and very comfortable although could do with a splash of colour. The Spa and gym are fantastic and a great place to excercise then relax after a hard day. The best thing about the hotel are the staff who were very helpful and friendly. I will be coming back to the hotel hopefully for pleasure next time.
5 out of 5
Recommended
for Business Travelers
by Henry from São Paulo

Incredible

Posted Feb 9, 2014 on Hotels.com
Outstanding service, extremely beautiful, what more I can say....
5 out of 5
Recommended
for Everyone
by Mark from Gladgow, Scotland

Posted Jan 4, 2014
Pros: Great location, superb facilities
Cons: More space between tables in the Brasserie
5 out of 5
Recommended
for Everyone
by nat from cheltenham

Lovely

Posted Dec 11, 2013
Fab staff. Fab location. Would go back. Prob not eat in brasserie as very expensive but elsewhere there are better quality restaurants. Doormen so helpful.
5 out of 5
Recommended
by Mary from Nyc

Magnificent Hotel

Posted Dec 4, 2013 on Hotels.com
We went here on our honeymoon and loved it. The hotel is a beautiful blend if old and new with the beauty of the old building preserved and a new modern state of the art feeling added. A perfect hotel for this beautiful city!
2 out of 5
by A verified traveler

Many Service issues

Posted Oct 25, 2013
Centrally located but very slow with any service. Poor quality of food at the lobby restaurant and in room service, very slow with ice delivery and the refrigerator drinks nor coffee were replaced.
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Beautiful hotel, excellent staff, very nice area

Posted Oct 8, 2013
Pros: The location, the staff, the breakfast, the accommodations.
Everything was wonderful from the moment we walked in the door to check-in. The staff was friendly, the food delicious, and our room was amazing. The location is perfect and within walking distance of everything, especially the museums and parks. Everything was very clean and the staff was prompt and always happy to help. They even brought my 4 year old daughter a complementary teddy-bear for the stay. We splurged on a Grand Duplex Suite and it was worth it - beautiful view of the museums and overall a very comfortable stay.
5 out of 5
Recommended
by SB from Scotland

Consertorium excellent

Posted Oct 5, 2013 on Hotels.com
Good price booked through hotels.com. Booking very smooth and easy. Hotel is excellent from check in to checkout. Large designer rooms, great location for tourist activities. Direct bus from airport. Would recommend and will return.
5 out of 5
Recommended
for Everyone
by Patrick from Luton

Quality hotel, excellent service, worth the cost!

Posted Sep 19, 2013
Pros: There was nothing to dislike, staff, room, facilities, decor and the building were all excellent
Cons: Everything can be improved, the question is is there a requirement to improve anything that would have made for a better experience, No is the answer!
Location: Location was perfect, away from the hub-bub of the centre but not too far away where a leisurely walk or short tram ride to the centre was possible.
From the moment we arrived to the departure the level of service provided by the hotel was excellent. My partner was excited at the comfort of the room, specifically the pillows! The staff were extremely helpful, very polite and informative. It is also nice when they greet you buy your name on each occassion. The Spa and Gym facilities were first class and I would highly recommend a stay at this hotel to absolutely anyone.