Ratings based on 2,563 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location 500m from Centraal Station

Posted Feb 25, 2015
We had a very pleasant stay this weekend, the room was excellent, the staff very pleasant and helpful. We didn't get to use the spa as we were out sightseeing all weekend, but talked to a few people who had and they said it was great. Would definitely recommend to a friend.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom london

Grand hotel

Posted Feb 24, 2015
Never stayed in a 5 star hotel before, but was over whelmed with the service they provided, friendly and good staff and only wanting to offer help and advice 24/7 If I ever go back again and have the money I'll stay here for sure, didn't have the breakfast as thought it was way too dear and much cheaper outside but apart from that 5☆☆☆☆☆ all day long.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Miscow

Very interesting old hotel.

Posted Feb 23, 2015
Old, good looking , historical hotel with kind stuff, big rooms. Good location near the central station.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great TIme

Posted Feb 23, 2015
Cons: TV offerings. No pay per view, lack of TV channel choice (in English). In room literature was not accurate.
Hotel was all we could have hoped for. Clean hotel, great staff. All friendly and welcoming.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom brasil

Incrível, hotel divino serviço impecável!!

Posted Feb 23, 2015
Amei e quero voltar agora!! O hotel é definitivamente o melhor de Amsterdam!!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom California

City Center hotel

Posted Feb 22, 2015
Good location near hop on hop off canal boats and central station. Good cafe food Comfortable beds. Free mini bar! Free wi fi. Older style hotel. Only negative is we asked for early check in after flight from California and had to wait until 10 mins before regular time.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Billericay

Great character hotel with free mini bar and spa.

Posted Feb 21, 2015
Pros: Amazing value for money.
Cons: Room was a bit to warm for my liking and found it difficult to control the temperature.
Location: Close to both the Central Rail station as well as the attractions in central Amsterdam
Really enjoyed using the spa and room large, comfortable and clean. Bathroom was great with double sink and massive bath and separate shower. Very central location and staff extremely friendly and helpful, in particular Peter the concierge. Had a fabulous stay and can't wait to return for a second trip.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NIreland

Grand by name and grand throughout

Posted Feb 21, 2015
Pros: Friendly and courteous staff were the hotels best assets
Location: The station is a 5 min walk away. Recommend a meal in nearby Argentinian steakhouse.....Guadeloupe. .....steaks there are amazing.
We stayed for a week. The whole experience was a delight from start to finish. The staff were friendly and courteous at all times, their English was perfect which made everything from checking in to oordering food and drinks easy. The hotel is very old and beautiful .....marble floors and pillars, etched and stained glass and highly polished wood throughout. It is immaculate. The rooms have high ceilings and are well appointed. The beds are really comfortable. The ensuite bathroom had a roll top bath and separate shower with 2 shower heads. Plentiful soft white towels completed the bathing experience. Each room has a nespresso coffee machine and a mini bar. ......both are restocked daily without charge. We ate in the bar and the food was tasty and well presented. There is also an afternoon tea option. The hotel is in a quite area but within a 5 minute walk of the station and easily accessible by taxi. There are many bars and restaurants nearby too.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Northumberland

Striking hotel close to station and centre

Posted Feb 20, 2015
Pros: The building, ambiance and staff
Location: The hotel is very near the station and canal trips and 10 minutes from New Market and Dam Square so lots of things nearby.
This building was converted from a shipping office when Dutch shipping was big business and so has a gothic exterior and internally magnificent marble staircase internal painted windows and glazed lights, an Amserdam site! The Restaurant is similarly lovely although we only had breakfast which was fine.The room was good, bathroom good size, complimentary alcoholic mini bar, coffee maker etc. Staff were friendly and cleaned the room and came back later in the day to check.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom uk

Excellent hotel

Posted Feb 20, 2015
Best hotel we've stayed at with ideal location only bad point was the sound for the TV was not set correctly apart from that perfect in every way.