Ratings based on 312 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by Sarel from South Africa

Recommendable 5 star hotel with a view

Posted Apr 14, 2014
Pros: Cleanliness Friendly staff View Quiet Close to tram 16 that takes you right into the city
Cons: In a 5 star hotel one expect free Wi-Fi in the room
Location: Location is “out of town” but public transport is good. I is walking distance from Jan Obrecht street where you find shops and cafés and tram 16 will
We ask for a quiet room with a view and a twin bed, and that is what we got! a quiet spacious room on the 7th floor with a scenic view over the canal and city. I am 187 cm and most beds are too short, however this bed was long and wide! the bedding spotless. My wife has a bad neck and whenever possible travels with her own pillow, however these pillows were very comfortable and she never had a complain. The bathroom is spacious and beautiful. I am not keen on a bath-shower but this one had a curtain rail arrangement that provided ample space and the cold and wet curtain never so much as touched my body and the floor never got wet. The staff is super friendly and supportive, always ready to lend a hand and to give advice. The restaurant's are good and the atmosphere relaxing.
5 out of 5
Recommended
for Everyone
by Ramsey Hammad from Dubai

Excellent Hotel

Posted Feb 23, 2014
Pros: Short walking distance (10 minutes) to the Van Gogh and Rijks museums. I also enjoyed the ability to eat at a number of nice restaurants nearby.
Location: Short walking distance to the Van Gogh and Rijks Museum. (10 Minutes).
Hotel was very nice and in a quiet part of Amsterdam with a number of quaint shops and restaurants nearby. Overall the hotel staff were extremely friendly and eager to plese. The concierage staff were extremely knowledgeable and were always able to help guide us. There is also a lovely canal in front of the hotel and a nicely manicured hhotel garden overlooking the water.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Feb 5, 2014
Pros: The room, the view
Cons: The food definitely needs improvement in cost and quality
The hotel was great, the room was very clean and comfortable. But I was disappointed in the restaurant. It was very expensive but the food wasn't prepared well.
2 out of 5
by A verified traveler

Posted Jan 26, 2014
This stay was so looked forward too. However when we arrived late afternoon the room wasn't ready for another hour. The room we were given initially wasn't the one we booked. The attitude of one very unhelpful receptionist stood out against all of the other helpful hotel staff. Would not stay here again.
3 out of 5
Recommended
for Everyone
by wafi

Has a very good restaurant

Posted Jan 11, 2014
Nothing special other than a very good restaurant in the lobby.
4 out of 5
Recommended
for Everyone
by A verified traveler

Scenic and serene hotel in a quiet neighborhood

Posted Jan 8, 2014
Pros: The Restaurant in the hotel called Roberto's was by far the highlight of the hotel. The ambiance and staff and food were fabulous.
Cons: executive lounge not worth money.very small&uncomfortable did not fit everyone. drinks & food were scarce.hours were strange.short staffed hardly used
Location: exceptional view. not near sights. some restaurants nearby. quiet and relaxing
lobby and rooms were spacious. Staff very friendly. Concierge was hidden. Disappointed Front cafe was closed. Robertos had an exceptional breakfast spread. Hotel staff friendly but front desk needs to be on the ball. too many mistakes and not enough knowledge.
3 out of 5
Recommended
for Everyone
by A verified traveler

Excellent view from the room

Posted Jan 4, 2014
Good in general
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with a view oc the canal

Posted Jan 2, 2014
5 out of 5
Recommended
for Everyone
by Michael from England

Very nice hotel and staff

Posted Jan 2, 2014
Pros: The rooms were very nice and the canal view
Cons: Can't think of anything
Location: Nice area, not much to do near by but tram stop is two minutes away and takes you right into the centre.
A very nice hotel a little pricey but with excellent staff. A little further away from the centre than we realised but still only a tram ride away. Staff were very attentive and never mithered to much, room was excellent with a lovely canal view that we requested, would definitely go back and recommend.
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel with a great view over the canal.

Posted Jan 2, 2014