Ratings based on 395 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from bradwell. norfolk, england

Excellent stay

Posted Jul 27, 2015
Pros: Staff were very friendly.
Cons: Just a few more coffee, creamer and tea. The cups were not washed up even though we put them in the sink. But on the 4th day the were washed.
Location: Restaurant were weary to walk too. Try elders for a fabulous burger.
Here for a short break, staff were very friendly and helpful, breakfast was superb with the empty items filled very quickly. Room was clean and tidy, had to ask for extra coffee, milk etc but was no problem at reception.
Comment from EPC
Jul 29, 2015 by GM, EPC
Dear Guest, Many thanks for your feedback and staff compliments. We will ensure to pass them to the team. We look forward to welcoming you back soon. With kind regards, Frank Albrecht General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

Perfect place to stay

Posted Jul 5, 2015
Pros: Shuttle bus that stayed on its schedule, free breakfast, clean comfortable room, and was able to check in early at no extra cost
Cons: This hotel was perfect and met our needs.
Location: It was not near anything. We took the shuttle bus back to the airport and then took the train to the city Center. that worked out fine.
This hotel had everything we were looking for, a free shuttle, free breakfast, comfortable clean room, and polite helpful staff. If we ever go to Amsterdam again we will definitely stay here again!
Comment from Hotel Management
Jul 7, 2015 by GM, Hotel Management
Dear Guest, Thank you very much for your feedback and your 5-star rating. I will share your words with my colleagues and I hope we have the chance to welcome you back in the near future! With kind regards, Frank Albrecht General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Manchester UK

Fabulous Hotel !

Posted Jun 26, 2015
Pros: The Full amount.
Cons: Maybe a swimming pool and provide a restaurant to serve evening meals but that is not a complaint.
Location: The Free Shuttle Bus takes you to the Central Station and that provides the service to Amsterdam.
From the moment that the Shuttle Bus picks you up at the Airport the staff overwhelm you with their customer service. All the details are met to a high standard. Great stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Manchester UK

Excellent !

Posted Jun 25, 2015
Pros: All described above.
Cons: As mentioned Restaurant services for evening Dinner.
Location: Free Shuttle Service took you to Central Station and on to Amsterdam. We did use the Hotel at Crown Plaza to have a swim. All in all a good location .
From the Friendliness Of The Staff , Breakfast, Clean Room and Free Transport there appears to be nothing over -looked. Would be nice If there was a Restaurant in the Hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

Convenient to the airport

Posted Jun 22, 2015
Shuttle service provided to and from the airport. The included breakfast was good. Over all it was good value for the money. No complaints.
Comment from Hotel Management
Jun 30, 2015 by GM, Hotel Management
Dear Guest, Thank you for providing us with feedback on your stay. Great to read you appreciated the continental breakfast and the free shuttle service. It is wonderful that you would recommend the hotel and have enjoyed your stay. We look forward to welcome you back during a future visit to Amsterdam. With kind regards, Frank Albrecht General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Posted Jun 14, 2015
Pros: clean, quite close to the airport, free shuttle.
Cons: on site restaurant. Double bed not up against the wall.
Location: There is no restaurant on site but they recommended several in the area, one of which we could walk to and it had great food.
A short overnight stay while in transit. Welcoming, helpful staff at the front desk.
Comment from Hotel Management
Jun 18, 2015 by GM, Hotel Management
Dear Guest, Many thanks for your feedback and staff compliments. We will ensure to pass them to the team. We look forward to welcoming you back soon. With kind regards, Frank Albrecht General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Excellent services in all aspects

Posted Jun 5, 2015
Pros: It is located with shopping with 7 minute walk.
Location: Convenient shopping and a selection of restaurants within walking distance.
Travel to the city central is most convenient by train at the airport. It was unexpected to have breakfast in a bag for early flight departure flight.
Comment from Hotel Management
Jun 10, 2015 by Frank Albrecht, Hotel Management
Dear Guest, Many thanks for sharing your 5-star review with us. I am happy to hear that you have had a great stay and that our employees did their utmost to provide you with the best service and surprised you with a take away breakfast. With kind regards, Frank Albrecht General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Torino

Servizio navetta gratuito A/R tutto il giorno

Posted Jun 3, 2015
Pros: Tutto direi... solo un'osservazione, l'italiano non è una lingua parlata... purtroppo!!!
Cons: Nulla...
Location: L'hotel si trova a 15 minuti circa dall'aeroporto di Amsterdam... offrono il servizio navetta gratuito A/R tutto il giorno ogni 40 minuti circa...
Amsterdam è accogliente, o meglio, tutti si muovono liberamente senza sentirsi disturbati, visto che è, molto trafficata. Ha un ottimo servizio di trasporto pubblico, accessibile e conveniente... si possono scegliere svariati itinerari giornalieri con semplicità, basta oganizzarsi il tempo. È adatta a tutti, solo il clima è un pochino altalenante, perciò, è consigliabile un abbigliamento adatto al periodo che si sceglie, compreso, avere sempre con sé un ombrello, meglio ancora un giubbino con cappuccio.
Comment from Hotel Management
Jun 10, 2015 by Frank Albrecht , Hotel Management
Dear Guest, Thank you very much for reviewing your visit to Amsterdam and the Holiday Inn Express Amsterdam Schiphol. It is great to read you have enjoyed your stay. We look forward to welcome you back during a future visit! With kind regards, Frank Albrecht General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Caterham Surrey

the hotel was very good the staff were lovely.

Posted Jun 2, 2015
Pros: clean smart near the trains friendly comfortable, 20 mins on train to centre of Amsterdam
Cons: Maybe snacks available in the evening otherwise very good
Location: as above
everything was brilliant hotel clean, staff very helpfull, only 10 min walk to trains 20 mins to centre Amsterdam. nice atmosphere in the hotel.
Comment from Hotel Management
Jun 10, 2015 by Frank Albrecht, Hotel Management
Dear Guest, Many thanks for your feedback and staff compliments. We will ensure to pass them to the team. We look forward to welcoming you back soon. With kind regards, Frank Albrecht General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Well placed for Schipol Airport.

Posted Jun 1, 2015
Pros: Clean, friendly, well situated.
Location: There were plenty of places to eat nearby.
Fantastic staff, very helpful and friendly. Great service. We were dropped off at Holiday Inn Schipol initially, in error, following a tour. The staff there realised the error, made us coffee and arranged for us to be transferred to Holiday Inn Exprss, which is where our booking was for. Both groups of hotel staff were wonderful. To compound things for us, when we headed to Schipol for our flight, my husband left his jacket in the hotel. A quick phone call and Holiday Inn staff arranged for it to be sent with the driver of the next shuttle. Jacket delivered! Who could ask for more.?
Comment from Hotel Management
Jun 3, 2015 by GM, Hotel Management
Dear Guest, Many thanks for your feedback and staff compliments. We will ensure to pass them to the team! We look forward to welcoming you back soon. With kind regards, Frank Albrecht General Manager