Ratings based on 629 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Jederzeit wieder

Posted Apr 19, 2015
Location: Sehr Zentral
Waren 7 Mädels, auf Städte Reise... Super tolles Hotel für Jung und Alt! Personal sehr freundlich, Ausstattung top...eigentlich alles perfekt!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Derby

Great Hotel - Close to Central Amsterdam

Posted Apr 17, 2015
Pros: The hotel staff are amazingly friendly and helpful - over and above what you would expect in a hotel of this category.
Cons: Nothing that we experienced could be improved upon.
Location: Central Amsterdam is very close by - a short tram ride away. All attractions easily visited. Great restaurants very close to the hotel.
Great stay at the Hotel Okura - we were welcomed with a lovely surprise of upgrades to two Junior Suites. The staff were attentive and courteous without being overpowering. Despite two International football teams staying in the hotel whilst we were there - apart from a few fans outside there was no interruption to our stay. Concierge were wonderful in recommending fabulous eateries nearby so we ate Indonesian, Argentinian and Turkish (twice it was so good !). Tickets for the van Gough exhibition and the international football match were obtained with ease. A great experience and we cant wait to return.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom hamburg

Gigantisch

Posted Apr 15, 2015
Wir waren drei Nächte im Hotel okura und es war super. Ein sehr schönes und sauberes Hotel und sehr nettes Personal! Wir können es nur weiterempfehlen!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Tulips from Amsterdam

Posted Apr 13, 2015
Pros: See above
Cons: See above
Location: See above
It was extraordinary that the first time I used Expedia it all went so well. The choice of the Okura Hotel was a lucky one. It is in a quiet, residential area and yet very close by tram to any where important that you would want to do. Sightseeing one way and conference facilities the other way. It is very picturesque and right on the canal! just a few minutes walk away is a glorious little 'square'/'plein' that is full of lovely restaurants, coffee shops, bars and tearooms. The Okura was very comfortable and pleasing, the staff extremely helpful and friendly and always willing to please. I felt relaxed, comfortable and as if living in luxury! One area of concern would be that the room was not serviced when we were out and about, instead several times we were disturbed by knocks on the door asking if we needed the room cleaned. This I expect to be done when we are out, as we were out all through the day time. Also the pool and fitness area has a charge, even if you are a hotel paying guest. That could be improved by being a facility as a free option to paying guests. Where I do understand there is a private Spa on the hotel premises at extra costs, but so fully booked we couldn't get a booking. All in all we had a fantastic stay and a memorable vacation.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Droitwich UK

Lovely hotel

Posted Apr 12, 2015
Pros: The staff are all friendly and helpful. The rooms are lovely. The canal outside is an attractive feature. Free WiFi in the rooms that works.
Cons: Nothing springs to mind except the beer in the bar is VERY expensive. If you like a drink maybe consider getting something from the supermarket.
Location: The location is not all that great. Nearby are flats and nondescript shops, but it doesn't matter because the number 12 tram stops outside.
The hotel is super comfortable, clean and spacious. The staff can't do enough to help. The very slightly out of town location doesn't matter. You can use the trams to get into the old parts of town very quickly. I went to Amsterdam primarily to see the Concertgebouw Orchestra and they are just 5-10 minutes away by tram. Get a tram/metro pass for easy getting around. For out of town and other experiences, look at Lindbergh's tours. They are reasonable and make travel to attractions such as Keukenhof easy and convenient. If it is your first visit, take a canal trip.
5 out of 5
Recommended
for Families
by A verified traveler

Posted Apr 11, 2015
Great hotel - went as a family so didn't check out the really fancy restaurants, but very impressed by the rooms, great views of Amsterdam, pool, breakfasts and staff. Kids (9 & 12) had proper beds rather than sofa beds, which made a big difference to them.
3 out of 5
by A verified travelerfrom パリ

日本のオークラを期待してはダメです

Posted Apr 8, 2015
ジュニアスイートの滞在しましたが、部屋はきれいですし、設備もきれいです。日本人的にはウォシュレットがあるのがうれしいです。場所はアムステルダムの中心部から少し離れていますが、トラムで行くにはそれほど問題ないと思います。周りにはおらんだ屋というおいしい日本食屋もありました。(一番近くにある串亭はいわゆる日式でおすすめできません) サービスはいたって普通。日本のオークラを期待しては全然ダメです。特にフロントスタッフは普通以下で、日本式のおもてなしはほとんどなかったです。ロビーを通っても挨拶もないですし、小さい子供連れのせいかサービスは冷たく感じました。 レストランスタッフは山里の一部の人は大変良かったですが、人数が少ないのか特にお昼はサービスレベルは低かったです。 なので、少なくとも日本のおもてなしを期待する人には不満になってしまうと思いますので、料金で考えると日本人にはおすすめできないレベルです。
4 out of 5
Recommended
for Families
by A verified travelerfrom uk

A little bit unclean

Posted Apr 7, 2015
Pros: Staff were very helpful
Cons: Just look at soft furnishings when the maids clean the rooms.
Location: This hotel was quite far from the main attractions you needed to take 3 diffrent tram rides of a taxi.this is an extra expense and time.
The hotel was quite far out for the main attractions.the room was cleaned but the cousins on the bed were unclean. They did change them for me but on the last day I noticed the chair cousin was also unclean.they had dirt and bad water marks on them.i mentioned this on our day of departure as had so many little niggles I felt like I was being fussy.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Great location, nice hotel

Posted Apr 7, 2015
Everything is clean, the room was comfortable. We had free WiFi. The usual. The staff were very helpful, professional and courteous. It is everything you expect from a 4 star hotel. The only downside for me was the price of the restaurants. There are four, all of them expensive. Although one holds a Michelin star and I've been told by a local restaurant owner that the sushi restaurant is thw best in the city. When I go next I'll definitely stop by, this was a quick weekend break so I didn't have all the money in the world to spend.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Volpe

Un vero 5 stelle

Posted Apr 6, 2015
Hotel superbo. Servizi all'altezza di un vero 5 stelle. Camera spaziosa e molto luminosa. Silenziosissimo. Letto King ed estremamente comodo. Possibilità di scegliete l'imbottitura dei guanciali. Si trova a meno di 100 metri dalla fermata della metro in un quartiere molro carino e tranquillo. Colazione estremamente cara, ma c'è la possibilità di trovate tantissimi bar e fare in autonomia. Personale gentile e sempre disponibile. La camera viene rifatta 2 volte al giorno. La sera troverete sempre tutto pronto per mettervi a letto.