Ratings based on 441 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Stonehaven
Amsterdam WeekendPosted Apr 22, 2015
Pros: Location ambience nice friendly and helpful staff.
Cons: Dining room and bar had just started a major refurb. Hotel had no dining room or bar facilities for two nights if our stay which was very poor.
Location: Very central in the middle of the boutique shopping areas. Plenty of good restaurants round about and the hotel was excellent at recommending.
Very nice hotel with modern facilities. Excellent staff. The hotel was built from 23 old apartments making many changes in levels to get to your room. Might not suit old or disabled people. Alterations to the dining room and bar marred our stay as we were without these facilities for two days out of our 3 day stay. We had not booked breakfast and the hotel seemed to reserve the dinning room for those who had pre-booked breakfast as part of their package. Others were directed to the lobby bar. This may have been due to the alterations However we throughly enjoyed our stay and the Hotels location meant we could easily walk to most of the sites with the canal hop on hop off being very close,
for Everyoneby A verified travelerfrom NJ
Nice boutique hotelPosted Apr 18, 2015
Good location but somewhat dated amenities. Room small though nice canal view. Climate control system did not work well as room very warm. Staff was outstanding and helpful. Nice area to stay but long walk to museum area. Overall good experience and decent value.
for Couplesby A verified travelerfrom Denver, Colorado
Great hotel, perfect locationPosted Apr 16, 2015
Pros: Clean. Comfortable furniture. Great location. Friendly staff.
Cons: I ordered breakfast the first morning and was't extremely impressed -- especially for the cost.
Location: 10-20 min. walk to great museums or tour bus pick up. Good food and shopping close by.
Beautiful location. Close to many restaurants and little shops. 20 min. or less walk to all the main museums (Rijks, Anne Frank, bus tour pick-up...) Friendly and helpful staff (Told me where I could get good food. Brought me an adapter for my plug because I forgot). Highly recommend it!
for Everyoneby A verified travelerfrom Calgary, Alberta
Perfect LocationPosted Apr 5, 2015
Cons: Updates to room and bathroom!!
Location: Anne Frank house is 2 only blocks away. Many super restaurants close by, and boutique shopping all at a stone's throw.
Fantastic and very unique hotel on a beautiful canal. The front desk staff, the concierge and the room service staff were fantastic! Our room was clean, but quite outdated. Zero storage, and a teeny tiny bathroom. Our knees knocked the bathtub when sitting on the toilet! The room itself was large, and could easily have held a set of drawers or something to hold our clothing. (The bathrobes were old and tattered, and for the price we paid, I would expect a decent robe.) A few updates and adjustments, and I would give this a much higher rating.
by A verified travelerfrom New Orleans
Hotel does not deserve 5 star rating.Posted Mar 2, 2015
Pros: Location on canal
Cons: Needs a total upgrade.
Hotel has not been renovated in years. Looks like an economy hotel and acts like one too. Not satisfied with the room and asked to leave but they still charged for one night. Staff not helpful
for Everyoneby A verified traveler
Prima hotelPosted Feb 4, 2015
Het hotel biedt wat je verwacht. Wat wil je nog meer?
for Familiesby JOSE ARTUROfrom Mexico
BuenísimoPosted Jan 9, 2015 on Hotels.com
El hote es Exelente. Habitaciones amplias, el mejor servicio y muy buena ubicación. El desayuno muy bueno. Lo recomiendo ampliamente
for Familiesby A verified traveler
Ótimo hotelPosted Jan 7, 2015 on Hotels.com
Estivemos na passagem de ano e gostamos bastante, achamos a cidade bem festiva e a queima de fogos foi linda! O hotel é ótimo, o quarto que ficamos era amplo, confortável para 2 adultos e uma criança e o café manhã é muito bem servido!
for Couplesby Brooke
Posted Jan 6, 2015 on Hotels.com
for Everyoneby A verified travelerfrom Winchester, UK
Lovely hotel with lovely staff!Posted Jan 4, 2015
Stayed here over New Year and the standard of service from all the staff was excellent - not everyone wants to work over festive times but if they weren't happy to be there you'd never have known it - they were delightful and we had a very happy and comfortable stay. Best hotel we've stayed in Amsterdam and we'll definitely return!! Thank you Hotel Pulitzer!