Ratings based on 1,931 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from norge, oslo

Midt i sentrum

Posted Aug 1, 2015
bra beliggenhet og kort vei til det meste. Kunne vært litt mykere senger ellers var det et kjempe fint og bra hotell.
5 out of 5
Recommended
for Everyone
by A verified traveler

If in Amsterdam, this is the place to stay.

Posted Aug 1, 2015
Location, location, location plus excelent overall.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Nice hotel on Dam Square

Posted Aug 1, 2015
Pros: The hotel was very clean and quite modern inside, the breakfast buffet was very nice, well worth including. The staff at the hotel were very friendly.
Cons: There were some building work going on, would have been nice if the noise started a bit later.
Location: Dam square is central to most attractions, Madam Tussauds is the other side of the square, there's also a church and a palace in the square.
The Grand Hotel Krasnapolsky is located on Dam square, which is central to most attractions. It was a ten minute walk from Central Station and was very easy to find. Across the square were a couple of tram stops, we used these a few times, they are cheap and quite frequent. The atmosphere in the square was very upbeat and nice to sit and relax in one of the many cafe bars.
4 out of 5
Recommended
for Everyone
by A verified traveler

Top Lage, super Hotel!

Posted Aug 1, 2015
Pros: So viel habe ich mich im Hotel nicht aufgehalten aber das Zimmer war echt 1A!
Cons: Bei den Wasserspendern in der Lobby viel zu wenig (bis gar keine) Gläser!!!
Location: wie oben erwähnt, Top Lage, mitten im Zentrum und unternehmen kann man vieles!
Aufenthalt im Hotel: Sehr gut, leider konnte der Frühstücksraum nicht benutzt werden da dieser bei meinem Aufenthalt gesperrt war! Warum auch immer, ich habe nicht nachgefragt! Aufenthalt in Amsterdam: Super Stadt, komme wieder ;-)
4 out of 5
Recommended
for Everyone
by A verified traveler

Muito bom hotel, quartos limpos e aconchegantes.

Posted Jul 30, 2015
Pros: Localização
Cons: Atendimento na recepção. Pessoas nada cordiais. Frias em relação ao clientes, nada simpáticos.
Location: Muito boa a localização, perto de todas as atrações.
Gostei muito do hotel pela localização, próximo das atrações. Seguro, tranquilo, acomodações muito boas. Limpeza também. Quartos bem decorados, banheiro excelente. O que podia ser melhorado é o atendimento na recepção. Achei o pessoal nada simpático. Lembro de ter enviado um e mail 30 dias antes da hospedagem, que estava levando um grupo de 21 pessoas e que tentasse nos colocar todos juntos no mesmo andar, quando perguntei na repção nada sabiam e fomos colocados um em cada canto. Achei uma desorganização.
3 out of 5
Recommended
for Everyone
by A verified traveler from C, Melbourne, Australia

Tired hotel in the heart of town. On the Dam

Posted Jul 29, 2015
Stayed in a suite which is located at rear on a canal. Location was great, room was very tired and poorly serviced. To their credit they gave us money off due to poor room upkeep. Suites have plenty of room, just very tired. Location was great though, right in the heart of the city.
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Top quality hotel in great central location

Posted Jul 29, 2015
Pros: I expected the interior of the hotel to be quite old fashioned and dated but I was delighted to find modern and luxurious rooms and public areas.
Cons: A very minor thing....small milk cartons instead of powdered milk in the tea & coffee trays in room!
Location: Open top bus, canal trips, Ice Bar, numerous bars and restaurants offering amazing food.
Had a great weekend in Amsterdam and the luxury and location of the hotel was the icing on the cake!
5 out of 5
Recommended
for Everyone
by A verified traveler

the best staff we have ever encountered at a hotel

Posted Jul 29, 2015
stayed at the hotel on our honeymoon and had a great stay. the staff couldn't do enough. The hotel was going through renovations which meant it wasn't at its best but the staff and service in general made up for this.
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Very nice hotel right in the centre of Amsterdam.

Posted Jul 28, 2015
Pros: location and was very nice and clean. staff was good too.
Cons: check-in time . takes longer and time should be bit earlier than 1500pm .there should be café and bar in the lobby where people can relax.
Location: located right in the centre within reach to all shops bars and restaurants with in walking distance.near to main attraction and easy to get on publi
had good experience as its central located near all main attraction on Dam square. Palace old church and madam tassuad within walking distance. Public transport right outside. All shops bars and restaurants few steps away.
2 out of 5
by A verified traveler from Köln

Zentral gelegenes Hotel aber das wars auch

Posted Jul 27, 2015
Wir hatten ein Zimmer gebucht, bei Ankunft wurde uns gesagt es tut uns leid wir sind überbucht und somit haben wir ein Upgrade auf eine junior Suite bekommen....naja.. da stehen halt 2 Doppelbetten statt eins. Das Badezimmer war sehr hellhörig da es mitten im zimmer stand und mit Hilfe von Glastüren und Glaswände gebaut wurde... plötzlich viel der Strom im Bad aus wodurch die Toilette völlig dunkel war, sind ja auch keine Fenster drin da das ganze Bad mitten im Zimmer steht, und die Toilettenspülung auch nicht funktionierte.... auf Anfrage kam zurück. . Wir kümmern uns, leider ist nichts passiert und am nächsten Morgen war das Duschen ein Abenteuer. ... um uns zu entlasten sind wir auf die Toilette in der Lobby. Im Zimmer ist ein weiteres problem.. gegen über das Bett steht ein Schreibtisch auf dessen Rückseite ein großer Flatscreen hängt, blöd nur ist dass man den Fernseher nicht zum Bett drehen kann..also muß man aufstehen und auf einem Sitz der nur für 1 Person konstruiert ist platznehmen um die Nachrichten zu sehen, wenn 2 Personen da sind müssen sie sich abwechseln, Frühstück war im Preis von 225 Euro pro Nacht nict dabei aber Wlan schon. Als letztes musssten wir 70 Euro für die hauseigene Parkgarage für 27 std zahlen