Ratings based on 554 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great category hotel

Posted Jun 30, 2015
Awesome stay with my couple at the Sofitel. Awesome patio with live music in the afternoon. Great details and kind staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Great location, an island of tranquility

Posted Jun 28, 2015
Pros: Very professional and friendly staff, nice hotel in a historic building but with a modern feel.
Cons: The spa wasn't readily available, we went down to it and there was no staff on the desk and after 5 minutes we gave up.
Location: Close to central station and Dam Square and in the centre so nowhere is too far to walk as Amsterdam is quite small compared to other Euro Cities.
The hotel is top class and very quiet and peaceful, yet you walk out of the hotel and you are in the centre of Amsterdam and all its life.
3 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

historic old hotel renovated

Posted Jun 15, 2015
Pros: The location and the inside courtyard as well as comfortable beds.
Cons: The bathroom door was a pocket door that did not completely close and a weird vanity mirror that opened to the bed area, not too private.
Location: directly over the canal, close to small shops, and canal cruises
Interesting area on a main canal, with easy access to walking tours and some shopping. It is a typical high class traditional hotel with renovated rooms
4 out of 5
Recommended
for Everyone
by A verified traveler

Schlecht Checkin

Posted Jun 9, 2015
Wir sind mit dem Hotel eigentlich sehr zufrieden. Nur das Checkin Prozess hat uns sehr geärgert. Wir sind gegen 16:30 Uhr da, und möchte sofort unsere Gepäcke ins Zimmer abstellen uns dann zu Van Gogh Museum(es closes um 18:00 Uhr), das Checkin hat 20 Minuten gedauert(wir haben 5 Zimmer gebucht) und sagte die Dame uns leider sind 3 davon noch nicht Bezugfertig. wir haben vollpreise bezahlt, eigentlich hätte die alle 5 Zimmer nach 15:00 Uhr uns zu Verfügung gestellt(Grund dafür sind später auschecken der anderen Gäste), 1. Das Hotel sollen nicht wegen die andere später Auschecken uns zustehende Leistung kürzen. 2. Die Dame hätte uns auch beim Ankommen sagen können, damit wir auch die Zeit nutzen, vorerste zum Van Gogh Museum zu fahren. das ist ein 5 Sterne Hause, Es hätte in diesm inn besser gemacht können.
5 out of 5
Recommended
for Couples
by A verified traveler from UK

Excellent location and wonderful staff

Posted Jun 7, 2015
Pros: The staff and the building
Cons: Thought food in restaurant for dinner was very expensive.
Location: Central location. Close to good restaurants. Not too far to walk to Van Gogh Or Rijksmuseumss.
Couldn't have asked for a more comfortable hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Yorkshire,UK

Fantastic truly 5 star hotel!

Posted Jun 1, 2015
Pros: Sheer luxury
Cons: We had to ask for a kettle in our room because there was only a Nespresso machine, but that came promptly.
Location: Very central but peaceful. Easy access to everything in the centre by foot.
Wonderful hotel in fantastic location. Excellent staff. After a mix up with our dinner booking we were upgraded to an Opera suite which was out of this world. Luis, the butler, was marvellous and nothing was too much trouble. The most comfortable bed we have ever slept in and the shower, which was also a steam room, was amazing. Truly a 5 star experience, thank you!
4 out of 5
Recommended
for Couples
by A verified traveler from frejus

Hôtel centre Amsterdam, très bien situé

Posted May 26, 2015
Pros: L'ambiance, la situation, le confort
Cons: Proposer des petits déjeuners moins cher
Location: Quartier central, proche de tout. Tram à 5 minutes à pied. Agréable aussi le soir, au centre des quartiers animés.
Hôtel Sofitel...de nombreuses personnes parlent français. Point négatif: petit déjeuner à 37,50 euros par personne trop cher. Hôtel très confortable chambre supérieure "duplex" au niveau 1 - salle d'eau très bien équipée avec produits de toilette Hermès. Très bien situé, plein centre d'Amsterdam. Possible navette aéroport / hôtel pour 6 personnes maxi privative pour 147,5 euros. Très pratique
5 out of 5
Recommended
for Everyone
by A verified traveler from Bombay India

Historical modern hotel

Posted May 23, 2015
Pros: The History of the building and the Decor
Cons: We had a room on the first floor with no sound proofing, so the street noise disturbed us a lot. Please ask for a room on the 2nd floor
Location: Central Amsterdam so everything is walking distance
Our experience was fantastic. Everything from the check in to the stay was perfect.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful hotel in perfect area

Posted May 19, 2015
Pros: Everuthing
Excellent staff, rooms and restaurant. Fantastic location.
4 out of 5
Recommended
for Everyone
by A verified traveler from Suffolk, UK

Very convenient, Central location

Posted May 17, 2015
Pros: Room good and food also.
Cons: Reception and response at breakfast
Location: All places of interest nearby.
Very good stay and staff very helpful though delays at reception and service poor at breakfast. No bath, which I found disappointing.