Ratings based on 272 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful service.. Great staff, ever so helpful..

Posted Oct 29, 2014
Bed is so very comfortable.. Will be purchasing one from So Boutique..
4 out of 5
Recommended
for Everyone
by A verified traveler from England

Central location ideal for exploring Amsterdam.

Posted Oct 26, 2014
Pros: Helpful staff
Cons: See above.
Unfortunately the hotel reception had booked us into a room which did not match the website criteria of a luxury room - no bath. Moved rooms the next day to what was described as a free upgrade to a suite - strangely a smaller room but yes with a bath, but not everything worked in the room and it seemed ideal for 1 person rather than a couple. Great hotel for location and all staff very helpful, just took 2 calls every time we need to ask for a service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing hotel in center of amsterdam

Posted Oct 6, 2014
Fantastic staff, great service and within walking distance of everything including bike rentals
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Surprise Birthday Celebration

Posted Sep 19, 2014
Pros: Loved the spa and pool and the general ambiance of the hotel.
Cons: Location of tea/coffee machine on a shelf - was a little too high up for filling with water etc. Felt that 30 Euros for breakfast was too much money.
Location: Walking distance of the station, shops, restaurants and canal boats etc. Red Light District very close by so maybe hotel not suitable for a family
Booked this hotel as a surprise birthday celebration for our friend which I mentioned when checking in and when we returned to the hotel in the evening, there was a bottle of champagne and 4 glasses awaiting us. Extremely kind gesture on behalf of the hotel and very much enjoyed! We booked two twin rooms but when we went up to our rooms, one of them had a double bed in it, however, this was soon rectified by the hotel who were most apologetic.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Jersey CI

Three days in Amsterdam

Posted Sep 15, 2014
Pros: I have covered this
Cons: I have covered this
Location: I have covered this
With a friend for a cultural visit. The hotel was an excellent choice, but on reflection I think, because of our age, we would choose one closer to the transport (bus) routes. We would also have preferred one closer to the shops and cafes in order to have had the opportunity to ring the changes, notwithstanding that the hotel offered superb facilities - but breakfast at 30 euros was a trifle expensive for those who breakfast lightly. A shuttle from the airport woukd have saved 50-70 euros though a taxi to the station and from there to the airport was probably a better bet. But the hotekl is close by the river boat terminal - and that is a great boon. The staff were unfailingly charming and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ct

Located right on the canals

Posted Sep 11, 2014
A little close to the red light district. Turn left to get to the nicer restaurants
4 out of 5
Recommended
for Everyone
by A verified traveler from Fairfax, VA

Great Hotel

Posted Sep 8, 2014
Pros: Location and history of Building
Cons: Room quality
Location: River cruise
Great hotel and very good location, good service walking distance to downtown, not suggested for families because located in the heart of red light district !
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Luxury hotel right in the centre

Posted Sep 7, 2014
Pros: Everything! The location, the building, the staff, the food.
Cons: Due to location, the hotel is very close to nightlife which some people may not enjoy as you can hear this in your room. Perhaps better soundproofing.
Location: Within walking distance to Amsterdam Centraal train station and you can easily walk to all attractions.
This hotel is in the perfect location to explore Amsterdam. The furthest we walked anywhere was about 25 minutes. Everything can be access by foot and the hotel staff are more than happy to help with any request. All staff from the front desk, concierge, waiters and restaurant staff to the housekeepers and butlers were very attentive and always smiling and glad to help.
5 out of 5
Recommended
for Everyone
by A verified traveler from Landenberg, PA

Perfect Hotel!

Posted Sep 2, 2014
Pros: Location, staff, rooms, Bridges restaurant, etc
Cons: None!
Location: Red light district is around the corner. We were there for the food and the museums. Took the Tram to all this places.
Location is perfect. Walking distance to center city but in a quiet part. Bridges restaurant is a must. WIll definitely go back and stay in this hotel again.
4 out of 5
Recommended
for Couples
by A verified traveler from UK

Very Nice Hotel

Posted Aug 26, 2014
Pros: Very nice plush hotel, great staff.
Cons: Could have a cheaper place to eat within the hotel.
Location: Near Dam square and hop on hop off bus.
Great place to stay, very posh. Staff could not be more helpful. Very central for Dam square etc. A little expensive, but knew that on booking. Would stay there again.