Ratings based on 759 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel.

Posted Jan 25, 2015
Pros: Clean, new, comfortable.
Cons: The free airport shuttle does not run early in the morning. I had to pay 22E for a taxi at 5AM. Bad feature for an "airport" hotel.
Location: 15 minutes from the airport. Nothing really nearby.
The hotel seems very new and was clean, modern, and spacious.
Comment from Hotel Management
Jan 27, 2015 by SteigenbergerAirport, Hotel Management
Dear guest, We very much appreciate your positive review. We will certainly pass on your praises to the involved departments. We hope to be able to welcome you back soon! With kind regards, Marjolein Bruschke Deputy General Manager
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Princeton

Excellent hotel close to airport

Posted Jan 12, 2015
Well run, modern steel-and-chrome experience. Staff was always efficient and courteous. Location is isolated (close to airport, after all), but there is a shuttle service to downtown.
Comment from Hotel Management
Jan 23, 2015 by SteigenbergerAirport, Hotel Management
Dear guest, Thank you very much for taking some of your valuable time and share your comments with us. We are looking foreward to welcome you into our hotel in the near future. With kind regards, Marjolein Bruschke Deputy General Manager
3 out of 5
Recommended
for Couples
by A verified traveler

Gutes Hotel am Airport Amsterdam

Posted Jan 6, 2015
Pros: Sehr nettes und zuvorkommendes Personal, netter kleiner Wellness-Bereich.
Cons: Frühstück war laut Expedia inbegriffen, im Hotel allerdings nicht angekommen o. Ä., so dass wir 2 Mal zur Rezeption mussten um es zu klären.
Location: Am Flughafen, Shuttle zum Flughafen für Verpflegung und Fahrt in die Stadt (15 min.) fährt alle 30 min. (Fahrt zum Flughafen 5 min.)
Schönes Hotel mit Garage, leichter Eingang. Shuttle zum Flughafen alle 30 min., Fahrt ca. 5 min. Vom Flughafen zum Bahnhof Amsterdam sind es 15 min. Zuvorkommendes Personal, Zimmerwechsel war kein Problem. Wechsel auf Grund von einer super weichen Matratze. Kleiner aber feiner Wellness-Bereich (Bademantel und Schuhe 5€ pro Person). Frühstück ist gut, Room Service war auch sehr lecker.
Comment from Hotel Management
Jan 13, 2015 by SteigenbergerAirport, Hotel Management
Dear guest, Herewith I would like to thank you for taking some of your time to provide us with positive feedback with regards to your recent stay at Steigenberger Airport Hotel Amsterdam. This is highly appreciated by all of us. It has been our pleasure to have you as one of our guests and I certainly look forward to welcome you again in the future. With kind regards, Marjolein Bruschke Deputy General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Poland

Nice hotel close to the Schiphol airport

Posted Jan 4, 2015
We had a pleasant stay at this hotel for the New Years Eve. Room was clean and spacious. Staff very friendly. It has a free shuttle to the airport that runs every 30min. You can take a train from the airport straight to the city center for 4€.It has also nice gym and spa facilities. Delecious breakfast. I would stay again while visiting Amsterdam.
Comment from Hotel Management
Jan 12, 2015 by SteigenbergerAirport, Hotel Management
Dear guest, Thank you very much for your positive review. Your compliments will be shared with all involved departments. We hope to welcome you back soon! With kind regards, Marjolein Bruschke Deputy General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco, CA

Practical, convenient, comfortable airport hotel

Posted Jan 3, 2015
Pros: Very clean and modern, helpful airport shuttle, comfortable soft feather-feeling pillows. Close to Schiphol airport but without any airport noise.
Cons: In-room drinks selection, both hot and cold, could be improved. It seemed decidedly un-luxurious and the cost to the hotel to offer these perks is low
Location: The location is best for travelers using Amsterdam's Schiphol airport. You can also take any number of NS train lines from the Schiphol terminal.
I stayed overnight at this hotel to make it easier to catch an early international flight departing from Schiphol airport, Amsterdam. I didn't start with high expectations because of the practical nature of this stay but was very pleased with the modern, super-clean design of the room, the comfort of the bed (particularly the pillow, for which I'm picky) and the bathroom features. I was also surprised that despite its proximity to the runways I experienced no aircraft noise. The building is also far enough from roads and rails that there's no noise from cars or trains either. I would absolutely recommend this hotel to travelers who need close proximity to Schiphol for travel, or even for pragmatic, budget-conscious tourists who can use the NS Intercity or Sprinter train or Amsterdam bus 197 to get from Schiphol to downtown Amsterdam very quickly.
Comment from Hotel Management
Jan 12, 2015 by SteigenbergerAirport, Hotel Management
Dear guest, Thank you for your attentive words and the time you took to share them with us. It is very nice to hear that you have enjoyed your stay with us. Please be ensured that we will take up your comments for further encouragement of the team. With kind regards, Marjolein Bruschke Deputy General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

In transit

Posted Dec 22, 2014
I was only there for a night and i found it to be a good hotel. The room was spacious and comfortable, the staff helpful, and there was a airport shuttle.
Comment from Hotel Management
Dec 30, 2014 by SteigenbergerAirport, Hotel Management
Dear guest, We are very pleased to read that you have enjoyed your stay in the Steigenberger Airport Hotel. We hope that we can welcome you again in the near future. With kind regards, Marjolein Bruschke Deputy General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 29, 2014
It was only one night.... nice, clean and good shuttle
Comment from Hotel Management
Dec 1, 2014 by SteigenbergerAirport, Hotel Management
Dear guest, We would like to thank you for taking some of your valuable time to fill in our guests questionnaire. We are very pleased to read that you have enjoyed your stay with us and we are looking forward to your next stay in our hotel. With kind regards, Marjolein Bruschke Deputy General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Napoli

Albergo confortevole ma un po distante dal centro.

Posted Nov 25, 2014
Siamo stati solo due notti ma la camera era confortevole e silenziosa.
Comment from Hotel Management
Nov 28, 2014 by SteigenbergerAirport, Hotel Management
Dear guest, Thank you for your positive feedback with regards to your recent stay at Steigenberger Airport Hotel Amsterdam. This is highly appreciated by all of us. I will make sure your feedback is shared with the involved departments. It has been our pleasure to have you as one of our guests and I certainly look forward to welcome you again in the near future. With kind regards, Marjolein Bruschke Deputy General Manager
3 out of 5
Recommended
for Families
by A verified traveler

Ruhiges flughafennahes Hotel

Posted Nov 11, 2014
Cons: Service beim Shuttle
Alles soweit ok, bis auf ein sehr teures Frühstück. Wir haben uins dann entschieden nicht fast 90 Euro für drei Personen auszugeben. Haben im Flughafen nicht einmal für die Hälfte gefrühstückt. Parkmöglichkeit sehr gut in der Tiefgarage und günstig. Shuttletransfer sehr häufig. Am Sonntag aber einen schlechten Busfahrer erwischt: Kein Stauraum. Gepäck musste mit in den Bus genommen werden, obwohl dieser nicht mal zu 60% besetzt war. Busfahrer hat dann gehupt und die Türen immer wieder geschlossen, obwohl wir in derTür standen. Schlecht !!!!!
Comment from Hotel Management
Nov 25, 2014 by SteigenbergerAirport, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. With kind regards, Marjolein Bruschke Deputy General Manager
3 out of 5
by A verified travelerfrom London

Ok hotel but not that close to the airport

Posted Nov 10, 2014
Ok hotel not bad not great but not particularly clowe to the airport either. The shuttle service is not that frequent and it takes 15-20min for a taxi to arrive.
Comment from Hotel Management
Nov 25, 2014 by SteigenbergerAirport, Hotel Management
Dear guest, Thank you very much for taking the time to share your comments with us. This feedback makes it possible for us to improve our service and quality. We hope to welcome you back into our hotel in the near future. With kind regards, Marjolein Bruschke Deputy General Manager