Ratings based on 548 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
3.8 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by jen

Nice hotel, right on tram line

Posted Apr 14, 2014
Hotel was good value for money, very conveniently situated on the tram line however our room was quite small. I had to climb over my husband to get out of the bed.
2 out of 5
by keith from london

Good location but cramped room.

Posted Apr 13, 2014
Pros: Staff brilliant.
Cons: Room size.
Location: Close to all amenities
Room far to small.. If there were two of us in the room, I would have complained. Badly laid out room, but clean and tidy.
3 out of 5
for Everyone
by tolga from t

so so

Posted Apr 9, 2014
location is the best,breakfast is so so. staff is nice. room is so simple.
4 out of 5
for Everyone
by Louisa from London

Great location!

Posted Apr 7, 2014
Great location, good staff, dirty bed sheet which was changed immediately, small room, very cosy for 2 sharing a twin room if not a couple, great breakfast.
5 out of 5
for Everyone
by Harry

Very comfortable, very convenient

Posted Apr 6, 2014
Pros: Location, quality of bedding
Location: Shopping, dining
This hotel is very well appointed it's also a 5 minute walk from the train station and 3 minutes from shopping. Very clean, very comfortable.
3 out of 5
for Everyone
by Maddyd from West Sussex

Good location but rooms not great

Posted Apr 4, 2014
Pros: The staff were patient with my requests for a better room but were restricted by the rooms on offer
Cons: Showers could be fitted properly so water didn't flood the bathroom due to the gaps and nowhere to hang the bath towel
Location: Good central location and close to Centraal Station which made transfer from the airport easy
Due to rooms being so small, they were set up oddly with the end of the bed being the wall with the desk behind the top of the bed and very little room to move round it. And that was room number 5! others were very dark or even smaller or smelt of smoke even though non smoking. Also couldn't get air con to work and was told the temperature was controlled from the front desk?! never come across this before and it meant I couldn't adjust it
4 out of 5
for Everyone
by A verified traveler

Hotel with great location

Posted Apr 3, 2014
Good hotel with great location. Only thing i dont like is the card they use somehow always malfunction.
4 out of 5
for Everyone
by Carol from London

Convenient pleasant hotel

Posted Apr 2, 2014
Location: Very convenient for trams and buses. Good restaurants nearby. Easy to access Dam Square
The hotel was fine and the staff were very helpful. Breakfast choice was good. Room was a bit noisy (first floor) and we had twin beds which were very narrow. Overall okay
5 out of 5
for Everyone
by liam from london

nice hotel good freindly staff great location

Posted Mar 29, 2014
staff very good it was my birthday whilst there and the hotel sent free red wine card and snacks good attentive staff reccomended
2 out of 5
by Diana from Brighton

Modern hotel with lighting problems

Posted Mar 26, 2014
Pros: We found the staff to be very pleasant and helpful
Cons: Lighting should be more powerful - we could not read in bed as the lights were so dim in both rooms we stayed in.
Location: We were in Central Amsterdam and there was plenty to do.
First of all we had to ask for an extra desk lamp as the lighting was so low. The room was very strangely shaped and one had to squeeze past the sink to get to the loo. We asked to change rooms and had a better experience. But the worst thing about this hotel is that you can only put on lights when you enter your security key in a slot and some of the switches are also located in the bed head which makes for some strange experiences when you turn in the bed! Additionally there is very little space for clothes, two small drawers and a shelf and only six hangers between two!