Ratings based on 160 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
84% of guests recommend
3.6 Room cleanliness
3.4 Service & staff
3.5 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 6, 2015
We arrived at airport 11 30PM, but the shuttle came to pick us up in about 12:20pm. it is only 2 or 3 miles.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

great staff

Posted Jun 22, 2015
Pros: Friendly staff that were also helpful, free shuttle downtown, very nice free continental breakfast
Location: Near the airport and free shuttle ride whenever you ask to take you into downtown.
We stayed at the Alex Hotel three times while we were in Alaska. Our experience each time demonstrated excellent customer service.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lumberton, TX

Excellent all around!

Posted Jun 12, 2015
We stayed here our first night in Alaska due to late arrival & liked it so much we are considering staying our last night in Alaska as well because they are so close to the airport. Very clean, very roomy suite & above all....Very Friendly & Accomodating Staff!
2 out of 5
by A verified traveler

way over priced for what you get

Posted Jun 10, 2015
Pros: close to airport
Cons: it just looks run down dress it up bring the price down
no real issues, just not worth the price. please bring down the price and it might be a tad bit more appealing
3 out of 5
Recommended
for Everyone
by A verified traveler from Highland, CA

Big Room

Posted Jun 3, 2015
Pros: Large room and beds
Cons: Update bathrooms, train staff about the city
Location: Lots of things to do.
We stayed in a huge room with 2 king sized beds. We loved the space! The room was clean. The bathroom was older but clean. No view from our room. Wifi worked nice. Staff was friendly but couldnt answer our qustions about Anchorage. Not a bad place.
2 out of 5
by A verified traveler from Amarillo, TX

A place to sleep

Posted Jun 3, 2015
Only friendly staff was overnight. Cleaning supervisor accused me of smoking in room. Then when she came in and saw no smoking she made excuses as to why instead of apologizing. Door lock broken and they wouldn't fix or move me
4 out of 5
Recommended
for Everyone
by A verified traveler

Alaskan vacation

Posted May 27, 2015
Hotel was very convenient to airport. Easily accessible to many attractions. Excellent hotel staff with 24 hr on call shuttle. Breakfast buffet was very good with a variety of hot and cold foods.
5 out of 5
Recommended
for Everyone
by A verified traveler

It was very nice it

Posted May 25, 2015
it was pretty nice and it felt like I was renting a furnished studio instead of a hotel room
3 out of 5
Recommended
for Families
by Deena from Sitka Alaska

It did the job

Posted Mar 25, 2015 on Hotels
We had a quick stay over from Maui back home to Sitka. The king size beds were nice. There was plenty of room for the 4 of us. Overall it was rundown, but it wasn't dirty. It was close to the airport, so it was easy to get back and forth.
5 out of 5
Recommended
for Everyone
by A verified traveler from N

Nice hotel very friendly.

Posted Mar 17, 2015
I enjoyed the delicious continental breakfast served. Front desk staff very accommodating. The king size bed was very comfy. Overall I had a very nice stay.