Ratings based on 194 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Chicago, IL
Huge room!Posted Aug 18, 2014
Pros: Big room, comfortable bed, pool, hottub, restaurant in the building, laundry facilities (could dry out my swimsuit before I had to pack it).
Cons: Fix the hot tub so that the jets work properly. I also couldn't get on the WiFi with my Ipad, but that could just be me.
Location: Close to lots of things, like the airport, beautiful scenery, the shopping areas, the Alaskan Heritage Native Center.
After getting off a cruise, this was a great place to go! Lots of room to move around, big sitting area, comfortable bed. The pool and hottub were popular, unfortunately the hottub wasn't working very well. The jets were barely going, and the maintenance guy came and turned up the temperature of the water, which made it more relaxing (hey, maybe they like it colder in Alaska, but I don't!).
for Everyoneby A verified traveler
Posted Aug 15, 2014
Room was clean and comfortable. The staff was friendly. We arrived late and had no problems getting a shuttle to the hotel.
by A verified traveler from whitsett , nc
Room was dirtyPosted Aug 8, 2014
The bathroom was dirty when we got to the room--I had to clean it. I won't go into the gory details
for Everyoneby A verified traveler from Wisconsin
Good location. Near airport. OK value.Posted Jul 24, 2014
Pros: Staff. Friendly, tried hard, assistEd where they could.
Cons: Need more staff. Español at breakfast. Only one person was on and this hotel is very busy.
Location: Near airport. Easy access to downtown. There is a train station downtown to get around Alaska
Short on staff but everyone is helpful and does their best to fill in. It was most noticeable at breakfast. Two days in a row they ran out of coffee.. no cream was put out. Behind on making eggs.. room was always clean. The pool was out of commission, not sue why.
by A verified traveler
Posted Jul 1, 2014
Staff was the places greatst attribute. Hot tub was a warm tub at best, everything else was pretty average
for Everyoneby Dave A. from A
Close to the salmonPosted Jun 16, 2014
We found great dining very close, watched the salmon fishermen from the rear of the hotel. Staff was very helpful.
for Everyoneby Billy
OKPosted Jun 7, 2014
Pros: I like the location and the airport shuttle service.
Cons: The wireless internet and the manager need fixing.
The manager seemed to be very impatient with the front desk staff when I checked in. Not a happy person and not very supportive, I thought. I was unable to connect to their wireless internet in spite of many attempts. It was not me or my equipment since I had no trouble connecting at other hotels and in the Anchorage airport. The front desk person was not helpful in figuring out why I could not connect. The room was very comfortable and the only thing I found annoying was that the bathroom light and fan are on the same switch. And the bathroom fan was very noisy. Not normal loud fan noise but the kind of noise that a bathroom fan makes when it is about to go bad.....rattly.
for Everyoneby Laure from Chicago, IL
Close to airport (5 mins) and downtown anchorage.Posted May 24, 2014
Stayed here the night before our early flight. All requests were handled quickly. The hotel offers continental breakfast, workout room and pool. Airport travelers also benefit from a shuttle.
for Overnight Stay Before Destinationby heidi harbison from spokane, wa.
Posted May 18, 2014 on Hotels.com
The staff went above snd beyond excellent. The room was very clean and nice.
for Everyoneby Brenda from Alaska
A good dealPosted May 12, 2014
Pros: The breakfast was good, but basic. It was completely set up and ready when we walked down at 6am. They rotated what was served each day.
Cons: Our only issue was with the street noise. The second night we turned on the fan and just had it run all night to block the street noise.
Location: this is very close to the airport, but you can go anywhere in Anchorage fairly quickly. We hiked Flat Top which gives amazing views!
We enjoyed this hotel, and will use them again. I thought the staff was surprisingly fun and friendly. They were quick when we did have an issue. We were able to very comfortably sleep our family of 5 adult size people. This is not a fancy hotel, but everything was very clean and comfortable. It seemed the equivalent of most Marriott hotels we have stayed in.