Ratings based on 122 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
84% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from kansas

Do not stay here

Posted Aug 2, 2014
Pros: Nothing
Cons: Ne w hotel
Location: Bad
Not close to downtown and their bus will not go there. One step up from motel 6 way to much money.
Comment from Hotel Management
Aug 5, 2014 by CP GM, Hotel Management
I am so sorry that you were disappointed in our location, we are in Midtown and provide 24 hour shuttle service to and from the Airport. The summer rates are quite high in Anchorage but I assure you that we are very competitive in the market. I hope that you enjoyed your Alaska visit in spite of your disappointment in not being downtown.
2 out of 5
by A verified traveler

Not what I expected.

Posted Jul 28, 2014
Pros: I like the pool.
Cons: Clean the stains off the carpets and the coverlet.
Location: The location next to a row of hotels.
This is the second time we stayed at this hotel. The first time we joined the club and was given a very nice room with red and cream decor, on the fourth or fifth floor, and breakfast was included. We enjoyed the stay so much, that we booked two rooms this time around, but were given rooms on the second floor, the decor was shades of brown, breakfast was not included, and when I called to upgrade, I was stone walled by the front desk and the hotel manager didn't bother to return my call. If you book this hotel make sure your part of the club, and you have your club number, or you will quickly be demoted to second class.
Comment from Hotel Management
Aug 5, 2014 by CP GM, Hotel Management
Dear terrialso, The Crowne Plaza brand upgraded all bedding about a year ago, I'm sorry to hear that you do not care for the new color scheme. We have two Executive level floors available that come with breakfast and evening reception. We upgrade on a space available basis but for a small premium in rate you can pre-reserve these floors to ensure you are located on the Club level. I apologize that the manager did not return your call, I hope that you will give us the opportunity to renew your faith in our property.
3 out of 5
Recommended
by A verified traveler

Posted Jul 5, 2014 on Hotels.com
At one time when the hotel was new it seemed nicer. However, it is getting more and more rundown.The food at the breakfast buffet is really poor. Juice is very watered down, coffee is awful. On our second day we went and ate elsewhere.
Comment from Hotel Management
Sep 13, 2014 by CP General Manager, Hotel Management
Thank you for taking the time to provide a detailed review, I am so sorry that you were not satisfied with our breakfast buffet and specifically the juice and coffee. I will certainly follow up with your comments so that we can ensure others do not experience the same issue. We appreciate you business and look forward to renewing your faith in our product.
3 out of 5
by A verified traveler

hotel ok, pricey, restaurant not good

Posted Jun 27, 2014
Pros: Clean, close to where we needed to be
Cons: get an excellent chef for the restaurant
The hotel was clean and nice but pricey. The restaurant food and service was not good. The food just wasn't good. The breakfast was a buffet and it was less than you would get at a Hampton for free and it was not good.
Comment from Hotel Management
Jul 14, 2014 by CP GM, Hotel Management
I am so sorry that we did not meet your expectations in the restaurant, we will review your comments and work toward solving this issue. We appreciate your business and look forward to renewing your faith in our restaurant food and service.
5 out of 5
Recommended
for Everyone
by tracy from Edmonton, Alberta

Nice hotel, close to airport and major highways

Posted Jun 23, 2014
Pros: Breakfast was included in our price and the food was excellent. Parking was free.
Location: Close to restaurants. Centrally located, attractions and downtown only 10 mins away by car.
We had a room on the "quiet floor", which was appreciated! Very nice and clean room. We based in Anchorage for a portion of our stay and took day trips. The location of this hotel outside of the downtown area made for easy highway access.
Comment from Hotel Management
Jul 15, 2014 by CP GM, Hotel Management
Thank you for the 5 star review! I'm glad that you enjoyed our "quiet floor" and I agree our location is excellent for access to all major road ways. we appreciate your business and look forward to seeing you again soon.
4 out of 5
Recommended
by Brian from Sydney

Very convenient

Posted Jun 3, 2014 on Hotels.com
The hotel was a little tired but the staff were excellent with a very good shuttle service
Comment from Hotel Management
Aug 16, 2014 by CP General Manager, Hotel Management
Thank you for the 4 Star review, we appreciate your business and look forward to seeing you again some time soon. I am glad to hear we have a very good shuttle service, that of course is very important for smooth travel days.
5 out of 5
Recommended
for Everyone
by lenora from Aniak, AK

I would recommend this hotel.

Posted May 5, 2014
I loved staying at this hotel because it's right down the road from the airport and it's in midtown. Just a ways down c street there's dimond mall & same with the fifth avenue mall. This hotel is so nice! I loved that they had a washer and dryer for the guests too.
Comment from Hotel Management
May 10, 2014 by CP GM, Hotel Management
Lenora from Aniak, Thank you so much for the 5 star review! We appreciate your business and hope to see you again soon.
4 out of 5
Recommended
for Everyone
by Frequent Travel

A very nice hotel with great amenities

Posted Apr 30, 2014
Really enjoyed my stay at the hotel. It is very comfortable and the staff are great.
Comment from Hotel Management
May 2, 2014 by CP GM, Hotel Management
Thank you for the 4 star review! we appreciate your business and look forward to seeing you again sometime soon.
4 out of 5
Recommended
by A verified traveler

Posted Apr 28, 2014 on Hotels.com
Comment from Hotel Management
Jul 5, 2014 by CP General Manager, Hotel Management
Thank you for choosing the Crowne Plaza Anchorage Mid-town, we appreciate you taking the time to provide a review.
3 out of 5
Recommended
for Everyone
by Amanda from E

Easy location to find

Posted Apr 15, 2014
It was a pretty decent stay. I'm 21 and surely don't look it. But once we checked In there was no issue. The room was beautiful and everything was super comfortable.
Comment from Hotel Management
Oct 18, 2014 by CP GM, Hotel Management
Thank you for the Expedia review, we appreciate your business and appreciate your comments, I'm glad that you felt the room was beautiful, we hope to see you again sometime soon.