Ratings based on 285 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Houston

More hassle than it's worth

Posted Sep 10, 2014
Booked a double nonsmoking, arrived early, was not given assistance with luggage even tho we were dropped off by the tour bus at the side/pool door, informed rooms were not ready, ate in the restaurant (good clam chowder) and walked across the street to spend time in the mall. When we returned, the clerks attempted to put us in a smoking room or a king non smoking. Not what I booked since neither of those options was what I wanted. Smart remark made by clerk "good luck" under his breath. After other clerk finally realized I was not going to change my mind, she was blaming Expedia for over booking her non smoking rooms, and making an unnecessary comment about how "someone was going to have to get that room" we were finally given the room I paid for. Kinda lousy was to end an otherwise fabulous vacation.
5 out of 5
Recommended
for Couples
by A verified traveler

Very nice stay from check-in to check-out.

Posted Sep 8, 2014
The staff was very welcoming and helpful. The room was large, clean and very comfortable. One of the most enjoyable hotel stays we have had in years.
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Great Happy Hours:)

Posted Sep 4, 2014
Hotel was clean, staff was friendly, shuttle to downtown was convenient. Would stay there again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 1, 2014
Pros: Complimentary breakfast, cocktail and shuttle to airport
Location is conveniently located near Walmart, for last minute souvenir. Staff were nice. Room was big and was able to accommodate our family of 5 comfortably.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Fantastic Stay

Posted Aug 31, 2014
Pros: Staff, complimentary drinks in the evening and breakfast in the morning.
Cons: Nothing
Location: The hotel is in a great location. Lots of shopping areas and restaurants. Make sure you go to the Moose's Tooth pub and restaurant.
The staff was outstanding. They were helpful and provided great tourist information. The property was clean and in a great location. The rooms were nice with comfortable beds. Overall, everything was outstanding.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wash DC

Wonderful place

Posted Aug 16, 2014
Loved Embassy Suites! Facilities and staff were fantastic. Great restaurant and evening reception. Best perk was shuttle service to downtown Anchorage. Would definitely stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 2, 2014
Excellent hotel in a great location walking distance to shops and restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Jul 30, 2014
Pros: The staff was great, the meals were fantastic and rooms were clean, comfortable and nice and it was close to the airport with shuttle service.
Cons: The hours for the bar and for dining should be extended.
Location: It was close to the airport and lots of shopping.
This hotel had all the amenities. Great food, great service and amazing rooms. The shuttle drivers were available all the time and even took us shopping close by.
4 out of 5
Recommended
for Everyone
by A verified traveler

Stay here in Anchorage

Posted Jul 26, 2014
Excellent front lobby decor. Large spacious rooms. On- site restaurant and gift shop. Airport shuttle service. I would return to this hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler from California

Not up to Embassy Suites standard in lower 48

Posted Jul 22, 2014
Pros: Location
Cons: Consistency of staff service; restaurant.
Location: Downtown as well as the train depot.
We stayed two nights prior to taking a cruise. The hotel was fine but not as nice as we expected given with our prior experiences with Embassy Suites. We were given incorrect information about the hotel shuttle service which would have made us miss the train to Seward early the next morning, had we not doubled checked with another staff person. Also, one of the desk staff was quite rude; her dismissiveness fortunately was countered by another very accommodating employee. Our dinner at the hotel restaurant was also well below what we expected; however the breakfast was good.