Ratings based on 275 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wash DC

Wonderful place

Posted Aug 16, 2014
Loved Embassy Suites! Facilities and staff were fantastic. Great restaurant and evening reception. Best perk was shuttle service to downtown Anchorage. Would definitely stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 2, 2014
Excellent hotel in a great location walking distance to shops and restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Jul 30, 2014
Pros: The staff was great, the meals were fantastic and rooms were clean, comfortable and nice and it was close to the airport with shuttle service.
Cons: The hours for the bar and for dining should be extended.
Location: It was close to the airport and lots of shopping.
This hotel had all the amenities. Great food, great service and amazing rooms. The shuttle drivers were available all the time and even took us shopping close by.
4 out of 5
Recommended
for Everyone
by A verified traveler

Stay here in Anchorage

Posted Jul 26, 2014
Excellent front lobby decor. Large spacious rooms. On- site restaurant and gift shop. Airport shuttle service. I would return to this hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler from California

Not up to Embassy Suites standard in lower 48

Posted Jul 22, 2014
Pros: Location
Cons: Consistency of staff service; restaurant.
Location: Downtown as well as the train depot.
We stayed two nights prior to taking a cruise. The hotel was fine but not as nice as we expected given with our prior experiences with Embassy Suites. We were given incorrect information about the hotel shuttle service which would have made us miss the train to Seward early the next morning, had we not doubled checked with another staff person. Also, one of the desk staff was quite rude; her dismissiveness fortunately was countered by another very accommodating employee. Our dinner at the hotel restaurant was also well below what we expected; however the breakfast was good.
5 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Great hotel and very comfortable for a family of 5

Posted Jul 21, 2014
We stayed at this hotel for two nights. We arrived early (noon) and they had a room available for us immediately. The room was clean and the beds were very comfortable. They offered a complimentary happy hour each evening. They also had a free shuttle which transported us downtown several times.
5 out of 5
Recommended
for Everyone
by A verified traveler from Imperial Beach

Posted Jul 15, 2014
The Hotel Room was super clean all the time everyone who work here was really friendly everything we asked for was handled almost immediately. would recommend staying here to anyone
5 out of 5
Recommended
for Everyone
by A verified traveler

Had a nice stay

Posted Jul 9, 2014
Pros: Our room is big and clean.
This is a very nice hotel, very clean also. The breakfast was great.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fruita, CO

Helpful, caring and hard working staff.

Posted Jul 8, 2014
Pros: Clean and comfortable
Cons: Not limiting the managers reception to 2 complimentary drinks.
Location: Walking distance to Moose's tooth pub and pizzeria. The best pizza and beer from Brooken tooth brewery. The hotel will drop you off downtown.
The staff is constantly striving to make your stay as memorable as possible. Eddy at the front desk recommended several restaurants and activities that were great experiences. The breakfast chef was awesome. She was fast, efficient and friendly. The room was dark enough and quiet (for only 3 hours of darkness). Every staff member was constantly working, cleaning tables, floors and keeping coffee flowing.
4 out of 5
Recommended
for Everyone
by A verified traveler from England

Stopover in Anchorage

Posted Jul 8, 2014
Pros: Reception staff were very helpful and most happy to help. Hotel offer of two free drinks at the bar for each adult was a nice gesture.
Cons: Dinner was good but frequent visits by waiter needs to be addressed. Breakfast was very busy on departure but most food options available.
Location: Location is out of town but hotel shuttle bus available
General experience was good. Room cleanliness was good but marked down for someones gum being left on plastic of glass cover. Hotel was better than most we had stayed in in Alaska and despite the previous comment we would use it again.