Ratings based on 110 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Jan 2, 2014
We stayed night of New Year's Eve and requested late check in and didn't arrive til 2. Am on 1/1 with no problem. We stayed in rm 224. The bathroom sink drains very slowly needs attention otherwise room was great and we'll stay again .
for Everyoneby Marion from Plymouth, Devon, UK
good hotel if you need the airport at silly hoursPosted Dec 19, 2013
Pros: The friendliness of the staff.
Location: It is conveniently located near the airport, getting into the city centre is also easy.
The hotel staff were extremely helpful and friendly. They went out of their way to help us with rental car formalities and getting us to the airport. I would especially recommend the staff at the reception desk.
Recommendedby A verified traveler
Posted Dec 2, 2013 on Hotels.com
for Everyoneby A verified traveler
Stay in airportPosted Oct 6, 2013
Convenient location, the room was very clean and breakfast was good as well
for Familiesby A verified traveler
Posted Sep 24, 2013 on Hotels.com
for Overnight Stay Before Destinationby Carol from Las Vegas
Close to airportPosted Sep 24, 2013 on Hotels.com
CONS: Room smelled "old" and possibly smoked in previously, didn't smell clean. Shuttle bus driver was very unfriendly and rude. PROS: Hotel front desk personnel were friendly and welcoming, continental breakfast was great, breakfast "workers" were very friendly and hospitable, bed and pillows were very comfortable, overall upkeep of hotel was good, provided snacks upon arrival at hotel, complimentary 24 hour shuttle, room was quiet/ did not hear neighbors or outside noises, room was large, great location if need easy access to the airport, Gwennie's restaurant is very close by and they have great breakfast!
by A verified traveler
The location is in an industrial area.Posted Sep 21, 2013
Pros: It was near the airport which was a convenient location for travel.
Cons: If non smoking, it needs to be non-smoking. The layout of the room needs to be reconfigured to change the clutter at the entrance.
Location: Fast food restaurants only. Not conducive to any great eating experiences.
The beds and bathrooms were clean. The layout of the room was not convenient. The work desk was near the entrance of the room and in the way as one entered the room. The bathroom door opened to block the room door. Although it was supposed to be a non-smoking room I could smell cigarette smoke from other rooms entering my room under the door or in the air conditioning system. Aggravating.
for Couplesby J Smith from Calif
Sorry bout thatPosted Sep 13, 2013 on Hotels.com
The room smelled of smoke even though it was a nonsmoking room. The Toilet was clogged when we arrived late at night. The front desk just said "sorry bout that".
by Jaspreet from San Francisco
Not a very nice stayPosted Sep 7, 2013
Cons: Room cleanliness
Location: Location was good, close to the airport and downtown
The room was smelling and the window simply faced a wall. Not a very nice stay. If you are staying take the 2nd or 3rd floor facing the lake (and avoid the 1st floor).
for Everyoneby Priya from Seattle
Was great!Posted Sep 4, 2013
Location: Close to airport Near to Capri pizza.
We checked in past 12 and we had a guaranteed room. Thanks to Expedia :-) The hotel is very close to the airport and is also close to McD and Wendys.. It also has a pizza place very closeby. There is ample parking space too. Good breakfast along with the day's newspaper was great. Would love to be at HIE again!!