Ratings based on 543 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
86% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Super Staff

Posted Jul 14, 2015
Hotel is in a great location downtown. Staff is super helpful with recommendations for restaurants, activities and transportation. Hotel and rooms are nothing fancy but very clean and comfortable. Ours had a great balcony and we could even see the water. The hotel restaurant serves a great buffet breakfast and serves Starbucks coffees.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 24, 2015
OK hotel conveniently located in downtown Anchorage.
2 out of 5
by A verified traveler

Overcharged.

Posted Jun 1, 2015
Pros: Hotel was right in the middle of Archorage.
Cons: Don't overcharge some people. Update the rooms.
We were overcharged for our stay. More than others paid.
2 out of 5
by A verified traveler from ny

not what I was expecting

Posted Jun 1, 2015
it's nice that this hotel is down town and you can walk around easily, but we had nothing but problems. we stayed here for our honeymoon and we were very disappointed! we asked for a fridge for our room since it was a long stay, and it never got cold. then we swapped it with a New one -- same problem. the heater/air conditioner didn't work and the hot water in the shower lasted about 5 minutes. for the money we paid to stay there for so long we were expecting much more.
3 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

Needs updating. Ok to stay in a pinch

Posted May 24, 2015
Pros: Proximity to downtown and restaurants.
Cons: Needs MAJOR updating of guest rooms (towels, linens, pillows, carpeting, furniture).
Location: Great restaurants, train station
They have a STRICT policy about 3pm check-in. Room had a very strong perfume odor to it. Can't open balcony doors (they are bolted shut), so had to crank the ac to high and 60 degrees. Took about four hours to go away. Comforter ad air on it, as did the blanket. My room had a flat screen, but others in my party had the old fashioned tube TV sets. Restaurant food was good, but expensive. Front desk staff upon check-in was not very knowledgable about services in the area (grocery, pharmacy, etc). You could hear a lot of street noise (rm 201). The carpet was heavily stained and the desk chair was VERY uncomfortable. This used to be better. I'd stay here every year when I came up for the Iditarod. So disappointed to see that it has slid to at best a 2 1/2 star property.
4 out of 5
Recommended
for Everyone
by A verified traveler from nininhik alaska

The room was excellent the staff was amazing.

Posted May 17, 2015
I loved having a balcony and getting the fresh air and seeing the city. The staff were so polite and very very helpful. I would definately stay here again.
3 out of 5
Recommended
for Business Travelers
by Angela from Eagle river

No Fridge or Microwave but Pleasant

Posted Apr 29, 2015 on Hotels
Very inconvenient to have to pay for parking. When traveling would be convenient to have a fridge and microwave. the restaurant in the hotel is a plus with good food.
3 out of 5
Recommended
for Couples
by Elizabeth from Alaska

Noisy & Parking Fee

Posted Apr 29, 2015 on Hotels
I have to say the $12 parking fee shocked me. I guess I should have looked at the website a little closer when booking. That being said, when I'm spending $100+ on a room I expect parking to be included, even in an area with limited parking. I've stayed at other hotels downtown and have never been charged for parking. Also - the person checking us in was not very clear about where we could park. It was a bit of a headache trying to understand what she was saying. The room was clean. However the sliding door to the balcony didn't close all the way. I only discovered this in the evening when I was wondering why the street noise was so loud. Even if it had closed all the way, I believe the noise level still would have been excessive in the room. This hotel was far noisier than the others I've stayed at downtown. I did like the hotel's proximity to bars, restaurants & shopping. Unfortunately the negatives outweigh the positives so I'll be staying elsewhere next time I'm in Anchorage.
3 out of 5
Recommended
for Everyone
by A verified traveler from fairbanks

Good for what it was

Posted Apr 26, 2015
Bed was lovely. Room clean. Staff not helpful and seemed irritated to be working. There was construction outside until wee hours of am.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Downtown and close to some good eateries.

Posted Apr 26, 2015
Most friendly and helpful hotel staff I've ever dealt with.