Ratings based on 545 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Arizona
Super StaffPosted Jul 14, 2015
Hotel is in a great location downtown. Staff is super helpful with recommendations for restaurants, activities and transportation. Hotel and rooms are nothing fancy but very clean and comfortable. Ours had a great balcony and we could even see the water. The hotel restaurant serves a great buffet breakfast and serves Starbucks coffees.
for Everyoneby A verified traveler
Posted Jun 24, 2015
OK hotel conveniently located in downtown Anchorage.
by A verified traveler
Overcharged.Posted Jun 1, 2015
Pros: Hotel was right in the middle of Archorage.
Cons: Don't overcharge some people. Update the rooms.
We were overcharged for our stay. More than others paid.
by A verified traveler from ny
not what I was expectingPosted Jun 1, 2015
it's nice that this hotel is down town and you can walk around easily, but we had nothing but problems. we stayed here for our honeymoon and we were very disappointed! we asked for a fridge for our room since it was a long stay, and it never got cold. then we swapped it with a New one -- same problem. the heater/air conditioner didn't work and the hot water in the shower lasted about 5 minutes. for the money we paid to stay there for so long we were expecting much more.
for Everyoneby A verified traveler from San Diego, CA
Needs updating. Ok to stay in a pinchPosted May 24, 2015
Pros: Proximity to downtown and restaurants.
Cons: Needs MAJOR updating of guest rooms (towels, linens, pillows, carpeting, furniture).
Location: Great restaurants, train station
They have a STRICT policy about 3pm check-in. Room had a very strong perfume odor to it. Can't open balcony doors (they are bolted shut), so had to crank the ac to high and 60 degrees. Took about four hours to go away. Comforter ad air on it, as did the blanket. My room had a flat screen, but others in my party had the old fashioned tube TV sets. Restaurant food was good, but expensive. Front desk staff upon check-in was not very knowledgable about services in the area (grocery, pharmacy, etc). You could hear a lot of street noise (rm 201). The carpet was heavily stained and the desk chair was VERY uncomfortable. This used to be better. I'd stay here every year when I came up for the Iditarod. So disappointed to see that it has slid to at best a 2 1/2 star property.
for Everyoneby A verified traveler from nininhik alaska
The room was excellent the staff was amazing.Posted May 17, 2015
I loved having a balcony and getting the fresh air and seeing the city. The staff were so polite and very very helpful. I would definately stay here again.
for Business Travelersby Angela from Eagle River
ok hotelPosted Apr 30, 2015 on Hotels
business. ok hotel. no fridge or microwave. Had to pay for parking
for Business Travelersby Angela from Eagle river
No Fridge or Microwave but PleasantPosted Apr 29, 2015 on Hotels
Very inconvenient to have to pay for parking. When traveling would be convenient to have a fridge and microwave. the restaurant in the hotel is a plus with good food.
for Couplesby Elizabeth from Alaska
Noisy & Parking FeePosted Apr 29, 2015 on Hotels
I have to say the $12 parking fee shocked me. I guess I should have looked at the website a little closer when booking. That being said, when I'm spending $100+ on a room I expect parking to be included, even in an area with limited parking. I've stayed at other hotels downtown and have never been charged for parking. Also - the person checking us in was not very clear about where we could park. It was a bit of a headache trying to understand what she was saying. The room was clean. However the sliding door to the balcony didn't close all the way. I only discovered this in the evening when I was wondering why the street noise was so loud. Even if it had closed all the way, I believe the noise level still would have been excessive in the room. This hotel was far noisier than the others I've stayed at downtown. I did like the hotel's proximity to bars, restaurants & shopping. Unfortunately the negatives outweigh the positives so I'll be staying elsewhere next time I'm in Anchorage.
for Everyoneby A verified traveler from fairbanks
Good for what it wasPosted Apr 26, 2015
Bed was lovely. Room clean. Staff not helpful and seemed irritated to be working. There was construction outside until wee hours of am.