Exterior

Reviews of Hampton Inn Anderson/ Alliance Business Park

2.5 out of 5
Hampton Inn Anderson/ Alliance Business Park
411 Alliance Pkwy, Anderson, SC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 455 out of 661 reviews" "
Rating 8 - Good. 157 out of 661 reviews" "
Rating 6 - Okay. 30 out of 661 reviews" "
Rating 4 - Poor. 11 out of 661 reviews" "
Rating 2 - Terrible. 8 out of 661 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

omar

Liked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Ira

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to my destination
Stayed 1 night in Mar 2024
Response from Jennifer on Mar 28, 2024
Thank you Ira! Come see us again on your next trip to Anderson.

8/10 Good

David M.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. The property was clean and staff was friendly.
Stayed 2 nights in Mar 2024
Response from Jennifer on Apr 12, 2024
We are so happy to hear you enjoyed your stay. Thank you for staying with us!

10/10 Excellent

Jay

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there for a week and it felt like home. Great staff and clean rooms.
Stayed 6 nights in Mar 2024
Response from Jennifer on Mar 13, 2024
Thank you so much! So happy to hear! We hope to see you again soon.

10/10 Excellent

Sonja

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very large and clean
Stayed 1 night in Mar 2024
Response from Jennifer on Mar 13, 2024
Thank you Sonja!

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, well appointed rooms, excellent breakfast.
Stayed 2 nights in Mar 2024
Response from Jennifer on Mar 13, 2024
Thank you so much Vicky!

10/10 Excellent

Luther

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and safe.
Stayed 1 night in Mar 2024
Response from Jennifer on Mar 13, 2024
Thank you for your feedback! We hope you come again soon!

10/10 Excellent

Vicky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property has recently been renovated. The rooms are modern, bright and have an attractive bathroom. We will stay again when we visit family in Anderson.
Stayed 1 night in Feb 2024
Response from Jennifer on Mar 13, 2024
Thank you for your feedback! We look forward to your next visit!

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful time. Everyone was great. Definitely stay there again 😀
Stayed 1 night in Jan 2024
Response from Jennifer on Mar 13, 2024
Awesome! Thank you for giving us feedback. We will see you next time!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Newly renovated rooms, very clean facility & efficient staff
Stayed 2 nights in Jan 2024

6/10 Okay

Sandra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice, however when we arrived, at 6pm, there was no one at the front desk. I actually called twice and the phone just rang right in front of me until someone finally came out from the direction of the gym.
Stayed 1 night in Jan 2024

10/10 Excellent

Mary, Montgomery

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice new rooms. Clean, quiet and convienent.
Stayed 1 night in Jan 2024

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was really friendly and helpful. It was very clean and quiet. We had a great stay
Stayed 3 nights in Dec 2023

10/10 Excellent

Katrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Taracia Jackson - Front Desk on Dec 27, 2023
Thanks for the 5/5! We hope to see you again soon!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Here.
Stayed here on the way to the beach and will probably stay again on our way back! Clean, friendly, great location (the Mexican restaurant next door is great!)…an amazing value!!!
Stayed 1 night in Dec 2023
Response from Taracia Jackson - Front Desk on Dec 27, 2023
We are so glad to hear that you enjoyed your stay with us, and we hope you enjoyed your trip to the beach. We hope to see you again soon!

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new renovated room!
Stayed 1 night in Nov 2023
Response from Taracia Jackson - Front Desk on Nov 29, 2023
We are happy to hear that you enjoyed our newly renovated rooms. We hope to see you again soon!

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, good breakfast, and helpful staff.
Stayed 1 night in Nov 2023
Response from Taracia Jackson - Front Desk on Nov 29, 2023
We are happy to hear that you enjoyed your stay here with us and that our staff made a great impression on you. We hope to see you again soon to welcome you to more Hamptonaltiy!

10/10 Excellent

DEBORAH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Nov 2023
Response from Taracia Jackson - Front Desk on Nov 29, 2023
We are so happy to hear that you enjoyed your stay with us. We hope to see you again soon to welcome you to more Hamptonality!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Spotless
Stayed 1 night in Nov 2023
Response from Taracia Jackson - Front Desk on Nov 29, 2023
We are so glad to hear that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Taracia Jackson - Front Desk on Nov 1, 2023
We are reaching out to say thank you for choosing to stay with us, at the Hampton Inn Anderson on Alliance Parkway. Completing and returning our online satisfaction survey after your departure is one of the best ways for us to measure our success so your feedback is very important to us. We are happy to hear that you enjoyed your stay. We look forward to welcoming you back and showing you more Hamptonality!

10/10 Excellent

Iryna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay with family
It was an amazing experience! Very clean room, friendly people, and good food. We really enjoyed snow white towels and bedding.
Stayed 2 nights in Oct 2023
Response from Taracia Jackson - Front Desk on Nov 1, 2023
We are reaching out to say thank you for choosing to stay with us, at the Hampton Inn Anderson on Alliance Parkway. Completing and returning our online satisfaction survey after your departure is one of the best ways for us to measure our success so your feedback is very important to us. We are happy to hear that you enjoyed your stay here with us. We look forward to welcoming you back and showing you more Hamptonality!

8/10 Good

Dorothy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Taracia Jackson - Front Desk on Nov 1, 2023
We are reaching out to say thank you for choosing to stay with us, at the Hampton Inn Anderson on Alliance Parkway. Completing and returning our online satisfaction survey after your departure is one of the best ways for us to measure our success so your feedback is very important to us. We are happy to hear that you enjoyed your stay. We look forward to welcoming you back and showing you more Hamptonality!

8/10 Good

lisa

Liked: Cleanliness, property conditions & facilities
Nice property, however surprised that they charged $75 pet fee. No mention of that online or on the Hilton website.
Stayed 1 night in Oct 2023
Response from Taracia Jackson - Front Desk on Nov 1, 2023
We are reaching out to say thank you for choosing to stay with us, at the Hampton Inn Anderson on Alliance Parkway. Completing and returning our online satisfaction survey after your departure is one of the best ways for us to measure our success so your feedback is very important to us. On the Hilton website as well as other third-party sites it does state that there will be a fee applied for pets, we send our sincerest apologies that this upset you.

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Taracia Jackson - Front Desk on Nov 1, 2023
We are reaching out to say thank you for choosing to stay with us, at the Hampton Inn Anderson on Alliance Parkway. Completing and returning our online satisfaction survey after your departure is one of the best ways for us to measure our success so your feedback is very important to us. We are happy to hear that you enjoyed your stay. We look forward to welcoming you back and showing you more Hamptonality!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Taracia Jackson - Front Desk on Nov 1, 2023
We are reaching out to say thank you for choosing to stay with us, at the Hampton Inn Anderson on Alliance Parkway. Completing and returning our online satisfaction survey after your departure is one of the best ways for us to measure our success so your feedback is very important to us. We are happy to hear that you enjoyed your stay. We look forward to welcoming you back and showing you more Hamptonality!

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Taracia Jackson - Front Desk on Nov 1, 2023
We are reaching out to say thank you for choosing to stay with us, at the Hampton Inn Anderson on Alliance Parkway. Completing and returning our online satisfaction survey after your departure is one of the best ways for us to measure our success so your feedback is very important to us. We are happy to hear that you enjoyed your stay. We look forward to welcoming you back and showing you more Hamptonality!

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Access from highway. Additional services within walking distance
Stayed 2 nights in Sep 2023
Response from Taracia Jackson - Front Desk on Nov 1, 2023
We are reaching out to say thank you for choosing to stay with us, at the Hampton Inn Anderson on Alliance Parkway. Completing and returning our online satisfaction survey after your departure is one of the best ways for us to measure our success so your feedback is very important to us. We are happy to hear that you enjoyed your stay. We look forward to welcoming you back and showing you more Hamptonality!

2/10 Terrible

Prisila

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
My stay was for 2-nights. Check-in and Check-out was great. Breakfast was amazing!! The rooms were clean and the beds were comfortable. The gym area was clean. They had ample enough parking to accommodate the guest. The entire staff were friendly and very helpful. The pool was out of service. Would definitely stay again.
Stayed 2 nights in Sep 2023
Response from Taracia Jackson - Front Desk on Nov 1, 2023
We are reaching out to say thank you for choosing to stay with us, at the Hampton Inn Anderson on Alliance Parkway. Completing and returning our online satisfaction survey after your departure is one of the best ways for us to measure our success so your feedback is very important to us. We are happy to hear that you enjoyed your stay. We look forward to welcoming you back and showing you more Hamptonality!

6/10 Okay

Michael

Disliked: Staff & service
Keys didn’t work for the room upon check not once but twice until 3rd time they had to change our room. When finally got access to the room, the AC was not working.
Stayed 1 night in Sep 2023
Response from Taracia Jackson - Front Desk on Nov 2, 2023
We send our sincerest apologies for the difficulties that you have experienced during your stay, and we are working diligently to fix the problems you addressed. We hope to see you again soon for a chance to redeem ourselves.

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Taracia Jackson - Front Desk on Nov 1, 2023
We are reaching out to say thank you for choosing to stay with us, at the Hampton Inn Anderson on Alliance Parkway. Completing and returning our online satisfaction survey after your departure is one of the best ways for us to measure our success so your feedback is very important to us. We are happy to hear that you enjoyed your stay. We look forward to welcoming you back and showing you more Hamptonality!

10/10 Excellent

DEBORAH

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was so very nice.
The hotel was so very nice. It felt like it had been renovated recently. The room was very pleasant, clean and user friendly. Check in was quick, staff very nice.
Stayed 2 nights in Sep 2023
Response from Taracia Jackson - Front Desk on Nov 1, 2023
We are reaching out to say thank you for choosing to stay with us, at the Hampton Inn Anderson on Alliance Parkway. Completing and returning our online satisfaction survey after your departure is one of the best ways for us to measure our success so your feedback is very important to us. We are happy to hear that you enjoyed your stay. We look forward to welcoming you back and showing you more Hamptonality!

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was wonderful. I was disappointed that the hot tub was unusable and that the pool didn't seem to have good circulation going on or have convenient bathrooms. I also found the lack of towel racks and/or hooks in the bathroom to be an issue. It also would have been nice if there had been some shade in the parking lot as it was so hot and with no shade I had to carry everything from my car into my room even though I was only staying one night.
Stayed 1 night in Aug 2023

4/10 Poor

William

Stayed 1 night in Aug 2023

8/10 Good

Joshua

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was not comfortable.
Stayed 2 nights in Aug 2023

10/10 Excellent

jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfortable, clean room, layout
Stayed 1 night in Aug 2023

6/10 Okay

Gwendolyn

Traveled with family and small children
Liked: Staff & service
The hotel was okay, but nothing special.
Stayed 3 nights in Aug 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Mandy

Traveled with pets, Traveled with family
Liked: Property conditions & facilities
We booked a night's stay at this hotel as we were travelling along I-85 North. The reservation process was easy enough, but the room was disappointing. In the shower, someone's bar of Dove soap (and the box in which it came) was sitting on the shelf. The soap had been used and left there. The hand soap and body wash bottles in the bathroom itself were empty as well. We can usually expect a better experience at Hampton Inn hotels, but this was not one of them.
Stayed 1 night in Jul 2023

10/10 Excellent

Jolanta

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were really nice and friendly and the room was very clean. Great service!
Stayed 8 nights in Jul 2023

10/10 Excellent

Glen, Port Richey

Stayed 1 night in Jun 2023

10/10 Excellent

Aurelia

Stayed 1 night in Jun 2023

10/10 Excellent

Huanbo

Liked: Cleanliness, staff & service, property conditions & facilities
come back again
Stayed 2 nights in May 2023

10/10 Excellent

Tina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and the mattress was very comfortable.
Stayed 1 night in May 2023

10/10 Excellent

Rene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff and hotel
These are super nice people with a smile and friendly help for anything. We loved the beautiful newly renovated rooms. Couldnt as for better.
Stayed 3 nights in May 2023

6/10 Okay

Heather

Traveled with family and small children
Liked: Cleanliness, staff & service
Check in was supposed to be at 3PM. We got to the property at 4:30 and our room wasn't ready until 5:30PM. This was disappointing. I've never had a problem with a Hampton Inn before this.
Stayed 1 night in May 2023

10/10 Excellent

Joni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. Close to what we were in town for.
Stayed 2 nights in Apr 2023

2/10 Terrible

Jessie

Stayed 1 night in Apr 2023

10/10 Excellent

Glen, Port Richey

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023