Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
100% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.7 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from France

Excellent hotel

Posted Jul 14, 2014
An excellent hotel in a central position of Andorra la Vella. Good value overnight stay as was the breakfast. It was a shame that the female on reception when we arrived was occupied for 10 minutes with another call and kept us standing waiting. Then she attended to us with no apology and a curt manner. Other staff were smiling and courteous.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Nov 29, 2013 on Hotels.com
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Oct 26, 2013 on Hotels.com
5 out of 5
Recommended
for Everyone
by Julian from UK

Great hotel for the family

Posted Aug 18, 2013
Pros: The staff, the food, the location
Cons: The parking was slightly expensive at 20 Euros per night.
Location: Right in the centre of Andorra La Vella. Easy walking distance of all of the shops and restaurants.
My family and I stayed at the hotel for three nights on our way down to Spain and four nights on the way back. The hotel was in a great location, the room was very clean and the staff were very friendly and helpful. The food in the hotel was lovely. I would certainly stay at the hotel again and would be happy to recommend it.
4 out of 5
Recommended
for Families
by Jas from UK

Posted Aug 16, 2013 on Hotels.com
My family and I had a great stay at the Hotel. My husband find it a bit hard to find the hotel as it is a one way system however location is very good right in the centre of Andorra beautiful view from the hotel window. Good location if you want to do shopping. Eating out is reasonably cheap. The only thing is I thought the pool and spa was inside the Novotel but it wasn't. It was in Mercury Hotel which was not far just across the Novotel. The car park across the hotel was reasonable as well. The staff was freindly and helpful.I will recommend this Hotel to couple who want to get away from the hassle and bassle or to family to have a relaxing time. Overall I rate the Hotel between 4-5.
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Nov 4, 2012 on Hotels.com
4 out of 5
Recommended
for Overnight Stay Before Destination
by Ms R

Hotel nice, but OUCH the parking!

Posted Oct 23, 2012 on Hotels.com
My room at the Novotel was lovely - an odd shaped room with bathroom with separate toilet. The room included a fridge with complimentary mineral water and the bed was firm and comfortable. The only negative was that parking in their carpark costs an incredible amount to pay! Unless you are visiting in a blizzard, find yourself a spot in one of the many nearby parking places, or park on the street (free on weekends).