Lunch and dinner served

Reviews of A Victory Inn & Suites - Ann Arbor

2 out of 5
A Victory Inn & Suites - Ann Arbor
3750 Washtenaw Ave, Ann Arbor, MI

Reviews

3.6
Rating 10 - Excellent. 28 out of 1003 reviews" "
Rating 8 - Good. 57 out of 1003 reviews" "
Rating 6 - Okay. 121 out of 1003 reviews" "
Rating 4 - Poor. 209 out of 1003 reviews" "
Rating 2 - Terrible. 588 out of 1003 reviews" "

3.6/10

Cleanliness

4.8/10

Staff & service

3.4/10

Amenities

3.2/10

Property conditions & facilities

3.8/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Srill love the jetted tubs tho. Water always nice and hot
Stayed 1 night in Mar 2024

2/10 Terrible

Christian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
As disgusting a hotel as you’ll find!
When you first pull into the parking lot the first thing you see is an abandoned pool with green sludge and misc chairs in the bottom. The lobby is disgusting and the daily calendar still had the previous days date, it was 1pm. The carpets are stained and when I say carpets I mean all of the carpet on the 1st floor and 3rd floor where my room was. The room was no better. It smelled like smoke & the carpets were stained. All 4 pillow cases had black and or yellow stains on them. They provided one towel, not one of each sized towel but one in total. There was a lot of pubic looking hairs on the bathroom counter near the sink, it was clear nobody has wiped down that entire counter in weeks if not months. I reserved this dump for Friday and Saturday for the weekend of the ohio state Michigan game because hotels are scarce and expensive. I’d rather sleep in a homeless shelter. I left immediately. I briefly thought about speaking to management but thought to myself, they have eyes, they’ve seen what disgusting and unacceptable condition this murder motel is in, what’s the point. RUN AWAY FROM THIS BOOKING LIKE BLAKE CORUM RUNS AWAY FROM AN OHIO DEFENDER
Stayed 2 nights in Nov 2023

2/10 Terrible

Tammy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t stay. Was very dirty. Unsafe environment. When I called to cancel they were rude, condescending and laughing at me. We didn’t stay. We are out $260
Stayed 2 nights in Dec 2023

2/10 Terrible

Brandon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff member Dawn is great and deserves to be a general manager. The hotel is gross! Vomit in elevator and whole hotel stinks. It’s nothing more than a homeless shelter full of odor and mold. Very out dated. Best rate in town for a good reason.
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
you get what you pay for
the room was freezing. the heating unit want even plugged in. molding on door frame of the elevator was coming off the wall and when we got in the room there was dental floss on the night stand between the beds.
Stayed 1 night in Nov 2023

6/10 Okay

Matt

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Let’s be honest. The place is crusty. If you’re a dude and can be ok with a place that reminds you or some off-campus college housing, you’ll be fine.
Stayed 1 night in Nov 2023

2/10 Terrible

jack

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 1 star because u can’t go lower. Dirty everywhere. Smoke and marijuana everywhere. Zero amenities. This is your classic dive. Stay at your own risk.
Stayed 2 nights in Nov 2023

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was dirty. Smelled of heavy smoke not just the no smoking rooms but hallways. Room was dirty. Lamp broken. No ice machines worked. Parking lot was land mind of potholes
Stayed 2 nights in Nov 2023

2/10 Terrible

Chandler

Disliked: Cleanliness, amenities, property conditions & facilities
I mean this place is out of control bad. Like absolutely foul place. Terrified of bed bugs tbh. I mean the place was simple foul.
Stayed 2 nights in Nov 2023

2/10 Terrible

sherri

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was worse than a 3rd world country property
Stayed 2 nights in Nov 2023

2/10 Terrible

Matt

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looked abandoned when we arrived. We wondered was it open for business. We had one towel for the two of us. The tv did not work. The heat did not work well. There were no blankets. In the end we left early and threw away a whole nights stay. The hotel should be condemned.
Stayed 2 nights in Nov 2023

2/10 Terrible

Calvin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst hotel I ever ever ever have stayed in ever !! The walls in my room were peeling . Water was leaking for the ceiling. The white clean?? towels had stains all over them . The light switch didn’t work so you had to come in the room with your phone light on to find the lamp. There was mold in the sink. Under the mattress was crumbs and dirt . I slept fully clothed yea eith shoes on!! They tried to give me another room that was just as bad. The front desk lady excuse was that it’s a old hotel, old shouldn’t mean horrible. I don’t even know how they’re still in business. This place should be shut down ASAP!! I paid for two nights and only stayed that one night only because it was super late when I checked in and all hotels were sold out for the big game. I went to Detroit my second night to stay in a room I could actually sleep in comfortably and take a shower. NEVER EVER STAY HERE EVER!!.
Stayed 2 nights in Nov 2023

2/10 Terrible

Derek

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The worst hotel I have ever stayed at. It was so gross that it’s not worth $10 a night. Disgusting rooms.
Stayed 1 night in Nov 2023

6/10 Okay

Robert

Traveled with family
Room smelled of smoke Lamps didn’t work and the desk perso gave ma light bulb which wasn’t the right bulb for the lamp Another worker was very good, replaced the lamps Towels in the room were the size of a dish towel. The second worker gave me true bath towels and promised me a better room for tomorrow The desk perso had no clue about this or what was a better room
Stayed 1 night in Nov 2023

2/10 Terrible

Myron

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the most run down hotel I ever stayed at. It was dirty anjd falling apart. The place needs to be shut down immediately. It is a disgrace that the so called inspectors haven;t ordered it closed already.
Stayed 1 night in Nov 2023

6/10 Okay

thomas

Business traveler
Liked: Staff & service
Disliked: Cleanliness
perhaps could be contenental breakfast, desk and chair in the lobby could be added, rugs and stairs could be cleaned, noisy neighbors on my floor, backdoor entrance was convenient, no microwave in room, staff was very helpful (fixed a broken lamp immediately),
Stayed 2 nights in Nov 2023

2/10 Terrible

Keith

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dreadful
Stayed 4 nights in Nov 2023

2/10 Terrible

Richard, san antonio

Traveled with partner, Traveled with family
No sheets on one of the beds until asked for them.
Stayed 1 night in Nov 2023

2/10 Terrible

Robert, Three Oaks

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was completely disgusting, rundown and dirty. The room smelled terrible, we walked in, put our bag down and immediately picked it up and left. DO NOT stay here, the place is awful

2/10 Terrible

Rachel

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived 20 minutes early and our rooms were not ready, which is okay because check in was not until 3. After seeing the outside and inside I’d this hotel, we chose not to come back and check in as it was so gross and did no appear as a safe place to stay. We unfortunately lost out on all of our money. I’m not sure I will ever use Expedia again after how far off this was. Such a bummer.
Stayed 1 night in Nov 2023

2/10 Terrible

Thomas

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property should be reported to the health department. There was water damage in the hallway under the wallpaper. The elevator has not been inspected for almost 4 years and it appeared unsafe as the buttons that operate it were broken or missing. There was old food in the refrigerator. The water could not be regulated & moved from hot to cold. The flush of the toilet made haunting noises. This was reported to the front desk. The hotel & rooms smelled of pot, cigarette smoke & musty. Think Psycho & the Bates Motel. People who know me, know that I am not known for exaggeration. The only reason we stayed at all is that we arrived after midnight & had no options except the car.
Stayed 2 nights in Nov 2023

2/10 Terrible

Gerard

Business traveler
Disliked: Staff & service, property conditions & facilities
The hotel was dirty old looking. Unfortunately I was very desperate for a hotel room in the area because the other hotels were all sold out. I will never stay there again. I will not recommend that hotel to my friends and family
Stayed 1 night in Nov 2023

6/10 Okay

sarah

Disliked: Property conditions & facilities
i aint like they dont offer early check ins and that should be an option with extra small fee
Stayed 1 night in Oct 2023

2/10 Terrible

David

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool looked like you could film a scene for Friday the 13th. The shower was filthy unusable, the blankets looked they belong on the set of Happy Days. The place is a complete dump and should be closed.
Stayed 1 night in Oct 2023

2/10 Terrible

Jim

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Ann Arbor is great. This place is not. You know in the old scary movies, before someone they are walking down a halfway- the lights are flickering, there are wires hanging out of the wall, you expect something to jump out of the elevator - it’s like that. Our toilet was broken and no one would come to fix it, our smoke alarm had low battery and the front desk said that they didn’t have any batteries, so they advised me to just take it down and remove the battery. There was a grimy old mini fridge in there which was not plugged in so it smelled terrible. My wife made me put all of our bags up high to avoid cockroaches. We booked for 2 nights and only stayed 1. Michigan crushed Indiana, so still a good weekend, but would never stay here again.
Stayed 2 nights in Oct 2023

2/10 Terrible

Christine

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

Jeremy

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The description and pictures didn’t match what I saw online. I thought we were gonna stay in a cute little Victorian inn.The bed was clean. We had a room with a jacuzzi tub, which looked nice, we didn’t use it though. Our toilet didn’t flush. The exterior of the motel was pretty run down. For Ann Arbor, I thought it would be in better shape
Stayed 1 night in Oct 2023

2/10 Terrible

Joseph

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
The lobby was legit leaking from the skylight. Smelt like cigarettes and wet feet. Lighting felt very sketchy. Will not be staying there again.
Stayed 2 nights in Oct 2023

2/10 Terrible

Anthony

Stayed 2 nights in Oct 2023

2/10 Terrible

Laureen

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole place had not been vacuumed or cleaned for a long time. The rooms had dirty sinks, floors, and tub. One of our rooms the linens had not been changed and had ceiling leak stains. The other room had no towels or wash rags. Terrible hotel.
Stayed 1 night in Oct 2023

4/10 Poor

Jeffrey

Stayed 2 nights in Sep 2023

2/10 Terrible

Peter, Cypress

Disliked: Cleanliness, property conditions & facilities
Extremely old and not upkept, rooms were dirty, including linen. Pool empty, looks to be close to get torn down.
Stayed 3 nights in Sep 2023

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities
I have never been to a more run down. Dirty. Horrible hotel. Never stay there.
Stayed 2 nights in Sep 2023

8/10 Good

Christy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was older, but the room was clean and the staff was very pleasant and accommodating..
Stayed 2 nights in Sep 2023

4/10 Poor

Matthew

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Had a dirty towel in bathroom, multiple stains on the bed sheets, hair on sink and toilet, and hair and dirt in the jet. All before use
Stayed 1 night in Sep 2023

4/10 Poor

Dewey

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is scheduled to be torn down! Carpets filthy, syringe found on floor of room, mysterious stains present on walls and curtains. No breakfast, pool not functional for last 10 years. Prostitutes present in lobby and foyer.
Stayed 1 night in Sep 2023

2/10 Terrible

karl

Disliked: Cleanliness, amenities, property conditions & facilities
1st room smelled. Sencond room torn carpet and kept 3rd room. Would like to send pictures.
Stayed 1 night in Sep 2023

2/10 Terrible

JEFFREY, Chelmsford

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had a power failure then turned away all guests in the middle of the night and then REFUSED to give refunds. Stay far away from this sham of a hotel, I've never seen such unethical behavior.

2/10 Terrible

Donald

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Ariel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i am fairly certain this property will be shut down by the city within the next few months for being unlivable,
Stayed 4 nights in Sep 2023

2/10 Terrible

angela

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This is the most disgusting place I've ever stayed at. I stepped in poop in the hallway this morning as I was leaving! The deadbolt & bathroom sink were broken!! People in the hallway cussing & having a conversation when no one was around!! The whole place needs serious updating!!
Stayed 1 night in Sep 2023

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
This place should be closed and completely renovated or demolished. This place should never be on the internet to solicit customers.
Stayed 2 nights in Sep 2023

10/10 Excellent

EVREN, BUFFALO GROVE

Liked: Staff & service
Disliked: Property conditions & facilities
It's an OK, basic hotel.
Stayed 1 night in Aug 2023

2/10 Terrible

ADRIANA

Traveled with family
There is a lot of humidity , very old . They don’t clean the carpet. Horrible.
Stayed 1 night in Aug 2023

2/10 Terrible

Shanna

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Don't do it. Run away.
The whole place smelled like stale cigarette smoke, like it forever permeated the walls and carpet. I should have known I was in trouble when the desk cletk observed that i had luggage as though that were unusual. Then i start posting on Facebook about it and my friends send me articles about the place's history of safety violations and prostitution, which made sense with the sketchy people hanging out in front. Furniture was ripped. Cigarette burn in the comforter. No waste basket in the room. Honestly I'm not a picky person and all i want is a clean, quiet place to sleep and take a shower, but the smell irritated my asthma and ultimately drove me out. Joke's on me because they still got my money AND i had to pay for a nicer place around the corner. This place just needs to be cleaned and burned because there's no fixing it. So gross.
Stayed 1 night in Aug 2023

4/10 Poor

Bindu

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

2/10 Terrible

Preston

Disliked: Cleanliness, staff & service, property conditions & facilities
Would not recommend. Stay somewhere else.
Stayed 1 night in Aug 2023
Response from S on Aug 17, 2023
WE WILL ADDRESS THE ISSUE

2/10 Terrible

Paris

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I am not sure why this property is allowed to be inhabited by humans. If you arent selling sex, selling drugs or already high on drugs ..this location is not for you. Skid row. Filthy.
Stayed 1 night in Aug 2023

8/10 Good

Dennis

Liked: Staff & service
Disliked: Property conditions & facilities
Old and dirty
Stayed 1 night in Aug 2023
Response from S on Aug 14, 2023
WE WILL ADDRESS THE ISSUE