Ratings based on 384 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
by A verified travelerfrom Denver, CO
Not staying againPosted Oct 3, 2014
The motel was under construction and left me with a terrible experience. I stayed there 10/2/14, just make sure it's not under construction when you stay here.
for Familiesby Gnanendra C Acharjyafrom Ontario
Need better maintenancePosted Aug 5, 2014 on Hotels.com
The room lock was not working. Door was not locking while we were about to leave the room. Maintenance took over half an hour to arrive to fix the lock. we had to leave while maintenance was still working. Expecting quicker response.
for Personal Eventby JW
Posted Jul 27, 2014 on Hotels.com
for Everyoneby A verified travelerfrom Columbus, Ohio
Clean, simple hotel in Ann ArborPosted Jul 21, 2014
Pros: Clean. Staff friendly
Cons: Not sure what to do about first floor rooms that overlook parking and pedestrians.
Hotel was clean and staff was very friendly. Free breakfast was surprisingly good, nothing fancy, but fine. My room was clean, but it was way too close to the lobby (one room away from lobby actually) and was on the first floor with parking right out the window. Had to keep curtains closed entire stay because people walking to cars and just pacing around smoking outside could see right into room. I rarely feel safe on first floor of any hotel. Hotel was busy and we were unable to change this. So that was not fun. We were in town for big Ann Arbor art fest - I found the hotel convenient for that. Note, it is right next to a Marriott Courtyard and a Marriott Extended stay and the Fairfield is around the back of these two, and while there are signs, it is still very confusing and hard to find.
Recommendedby Maple Leaffrom Canada
Great Time in Ann ArborPosted Jun 19, 2014 on Hotels.com
The hotel was great and there was no downside to our stay. Would book this hotel again.
for Business Travelersby A verified traveler
Good hotel but well usedPosted Jun 19, 2014 on Hotels.com
The hotel staff was great. The hotel is clean but has seen a lot of use. Carpet at thresholds is worn through and needs replacing. Elevator tiles were broken but clean. Room was good. Price was very high for the location and value by about $50 per night.
for Couplesby A verified traveler
Bright Lights....Posted Jun 11, 2014 on Hotels.com
We were put in a room right near the parking lot and the light shone in the entire night...they need to either put room darkening curtains in that room or not rent them out.....
for Familiesby Alexfrom Toronto, ON
Excellent valuePosted May 22, 2014 on Hotels.com
The location was very convenient to Uof M and shopping, the property was well-maintained, the room was comfortable and clean, the breakfast was appreciated and the value was excellent. I have no hesitation in recommending this hotel.
for Business Travelersby Sleeplessfrom Traverse City
Hotels are for sleeping aren't they?Posted May 16, 2014 on Hotels.com
The hotel is nice, staff was wonderful. The purpose of my stay was to have a place to sleep, the fact that you do not have any option to stop the parking lot lights from totally illuminating your room makes this crazy. There are no drapes to pull in order to make your room dark. It was like sleeping with the lights on. I would not stay here again because of this one defect. This is a shame as the rest of the services were fine. Resting was the purpose, extremely unfortunate.
for Everyoneby A verified traveler
Posted May 13, 2014
The water pressure was a little less than I like, but that one negative was far outweighed by the comfy mattress, delicious breakfast, and kind staff. I wish I was there now, but have every intention to return.