Ratings based on 160 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from IL

Wonderful hotel close to the mall!

Posted Sep 16, 2014
The suite was more than we expected... It was a huge room. It was nice to watch tv on the couch and chair; with another tv in the bedroom... Love that there was a fridge and microwave. The bathroom was the best part. The jacuzzi tub was wonderful!
Comment from Hotel Management
Sep 23, 2014 by Shannon, Hotel Management
Dear Heather, Thank you for your wonderful review of our hotel! I'm happy that you were able to enjoy all of the features of your room and that it all added up to you having a wonderful stay. We look forward to seeing you again next time you are in Ann Arbor! Sincerely, Shannon B., Director of Sales
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice location for UM games

Posted Sep 15, 2014
Wife & I loved the stay ate out went to game, had friends visit. Great experience
Comment from Hotel Management
Sep 23, 2014 by Shannon, Hotel Management
Thank you for your comment! I'm happy to hear that everything went well during your trip to Ann Arbor for the game. We look forward to having the opportunity to be of service again in the future! Sincerely, Shannon B., Director of Sales
3 out of 5
by A verified traveler

It wasn't terrible.

Posted Sep 10, 2014
The hotel has not been updated and the cost was high.
Comment from Hotel Management
Sep 23, 2014 by Shannon, Hotel Management
Thank you for taking the time to review our hotel. We hope to have you stay with us again in the future. Warm Regards, Shannon B., Director of Sales
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 2, 2014
Pros: Clean, spacious and comfortable rooms.
Cons: Make sure all toiletries are there. We were missing shampoo, but went to front desk and received it promptly.
Location: Very close to restaurants, mall and UoM.
Very clean and spacious. Friendly staff. Were very accomodating when needing last minute transport to the airport.
Comment from Hotel Management
Sep 23, 2014 by Shannon, Hotel Management
Thank you for your comments! I'm happy that the staff were able to help with your needs, and I will be sure to pass your comments along to them. We look forward to having you as our guest again in the future! Sincerely, Shannon B., Director of Sales
4 out of 5
Recommended
for Families
by A verified traveler

Nice Location in Ann Arbor

Posted Sep 1, 2014
Pros: The full service. It has a bar and room service.
Cons: They could use an ATM in the lobby.
Stayed four nights to include a Game Day Saturday. Location is good because it is just across the street from the pick up point for the Game Day Bus transportation.
Comment from Hotel Management
Sep 23, 2014 by Shannon, Hotel Management
Thank you for your review of our hotel. I'm happy that you found our location to be perfect for your needs. It is convenient to have the football shuttle pick up right across the street. Please come back and stay with us anytime you are in the Ann Arbor area! Sincerely, Shannon B., Director of Sales
3 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Nice hotel close to university.

Posted Aug 14, 2014
Pros: Large and clean room.
Cons: The toilet in my room did not flush well.
Location: It was a bit remote from downtown Ann Arbor, but close to University of Michigan.
The service was decent, the room was clean and spacious. Any problems were solved by the staffs.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Jul 9, 2014
The staff were very friendly and attentive. Anything we asked for arrived in minutes.
Comment from Hotel Management
Jul 29, 2014 by Shannon, Hotel Management
Thank you for your wonderful comments about our staff! We strive to make every guest feel at home, so it is always great to hear that the service has come across that way. Please come back and visit us anytime you are in the area. Shannon B. Director of Sales
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable and easy

Posted Jun 24, 2014
Nice room, easy check in, very comfortable, no complaints.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jun 23, 2014 on Hotels.com
5 out of 5
Recommended
for Families
by A verified traveler

Posted Jun 20, 2014
Great stay. Whole family enjoyed it. Very helpful staff.