Ratings based on 32 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Great hotel

Posted Jul 8, 2014
Pros: everything-the pool, the 24 hour rec room, the breakfast, and the room itself.
Cons: the placement of the tv in the room
Location: close to U of M campus
I really enjoyed this hotel. It was clean and crisp, and the staff was excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati, OH

Awesome Suites.

Posted Jul 2, 2014
Cons: The only negative...the coffee was undrinkable...both in the room and in the lobby. There is a coffee pot in the room - BYO coffee and filters.
Location: Can walk to Mall, restaurants, etc.
Awesome Suite. Very Spacious. Great with Kids. Nice to have full kitchen. NEW. Clean. Quiet.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great beds!

Posted Jun 13, 2014
Pros: Beds, kitchenette, split bathroom, staff, peacefulness
Cons: full breakfast
This is the best sleeping experience my husband and I have ever had in a hotel. The beds were great, pillows perfect and we never heard a sound from the other rooms or from outside. The hotel was clean, well furnished and perfect for entertaining our guests. We had lots of friends and family visiting at different times and we could sit in the lobby or outside in a gated area with nice furniture, and lots of seating. There were always apples to snack on and tea, coffee, and ice water. They sell quite a few snacks and quick meal ideas in the lobby too. The staff was always welcoming and tried to remember you when you returned.
5 out of 5
Recommended
for Everyone
by UM mom from Cincinnati

Nice hotel close to University

Posted Apr 21, 2014
Whole family Stayed one night to see my son play in sporting event. Very accommodating friendly staff. Very nice Breafast included. Convenient and great value.
5 out of 5
Recommended
for Everyone
by Jack

Great staff and clean rooms

Posted Mar 24, 2014
We have stayed here three times. The staff is friendly and helpful. Rooms were very clean.
5 out of 5
Recommended
by A verified traveler

Great experience

Posted Jan 29, 2014 on Hotels.com
When I needed a place to crash at the last minute due to westher, this was a great find. Affordable for relatively luxurious accomodations (full kitchen!)
3 out of 5
Recommended
for Families
by Mary D. from Dexter MI

Poor ventilation&no maintenance personnel on site.

Posted Jan 2, 2014 on Hotels.com
The location was great! Walk across the parking lot to the mall! The room was new and furnishings were comfortable. The pool area was nice, but the air inside needed a bit more ventilation, as several of the children were coughing and their eyes became irritated from the strong chlorine in the air. The kitchenette was convenient for a traveling family on a tight budget. A significant flaw in the room design was that the windows don't open, not even a crack! Rooms with a kitchenette should be equipped with adequate ventilation. We had a problem when the in-room fire alarm went off while we were cooking. We couldn't open a window and already had the stove vent fan on (which didn't seem to vent anywhere). After opening the room door, and housekeeping bringing in a fan, the alarm blared on for over an hour! Apparently they had no on-site maintenance, so had to call a neighboring hotel to "borrow" their maintenance man. He was finally able to get the alarm to stop! We were compensated for our inconvenience, and the staff were very apologetic, but those are major concerns for a new hotel. We would not stay here again.
4 out of 5
Recommended
for Families
by KH from NY

Very Comfortable Stay

Posted Jan 2, 2014 on Hotels.com
We enjoyed our stay here while visiting family in Ann Arbor very much. I only wish that the hotel was a little closer to the West side which would have made it a lot more convenient for us. The staff was all very nice.
5 out of 5
Recommended
for Personal Event
by Tiffany from Los Angeles

excellent!

Posted Dec 17, 2013 on Hotels.com
Really clean, really friendly, cookies in the afternoon, continental breakfast in the morning, helpful and very nice staff, indoor pool and jacuzzi, great location near the mall and freeway. Would return in a heartbeat!
4 out of 5
Recommended
for Everyone
by Mike from Florida

Good Hotel and Staff

Posted Nov 25, 2013
Pros: Location in Ann Arbor, helpful and friendly staff, clean and neat facilities.
Cons: Getting room cleaned before 2pm for extended stays
Stayed 6 nights. Staff and facilities were good. A little problem getting room cleaned every day, but the staff took care of it.