Ratings based on 280 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
81% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 5, 2015
Pros: good breakfast nice hot tub
Cons: to much light coming threw sides of curtain pillows to small for bed
one night stay convenient for early appointments. a little noisy from the lounge at night.
Comment from Hotel Management
Jun 10, 2015 by Ellie, Hotel Management
Greetings, Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate and value all of our guests feedback, and we are very pleased to hear that you had a pleasant stay. We hope to see you again soon! Kind Regards, Ellie Clegg Guest Relations Manager Wyndham Garden
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, Georgia

Pleasantly Surprised - Rooms are New

Posted Jun 4, 2015
Pros: Everything in my room was new, bed, furniture, bathroom bedding.
Cons: Lobby and exterior.
Location: You are 2 miles from U of M. So obviously, you are close to anything that you could possible need.
The hotel rooms are brand new. I was very pleasantly surprised. The rooms resembled some of the finer Marriott properties. New very nice, comfortable beds and furniture. Bathroom had all of the latest upgrades, fixtures. I never take my shoes off in even in the finest hotels. I felt very comfortable taking my shoes off. Do yourself a favor. Stay at this hotel. My only comment is the exterior of the hotel and lobby. You will not find be greeted by a beautiful $1,000 flower arrangement and crystal chandelier. But the rooms make up for it.
Comment from Hotel Management
Jun 10, 2015 by Ellie , Hotel Management
Greetings, Thank you for choosing to stay at the Wyndham Garden. I am pleased to hear that you enjoyed your stay and found the room to be very comfortable. In regards to the exterior/landscaping of the hotel, this will be complete sometime in the near future! We hope to see you again soon! Kind Regards, Ellie Clegg Guest Relations Manager Wyndham Garden Ann Arbor
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 2, 2015
We had a pleasant stay. The decor was old. The roof was leaking in the atrium. The children loved the pool. We felt welcome to hang out and chat with other family members while we were there. The breakfast was fine. The staff was helpful and congenial. The rooms were clean and adequate. The beds were comfortable and the bathrooms were clean.
Comment from Hotel Management
Jun 10, 2015 by Ellie, Hotel Management
Greetings, Thank you for taking the time to provide feedback regarding your recent stay at our hotel. I am very pleased to hear that you enjoyed your stay and were able to take joy in all of our amenities. I would also like to take this opportunity to apologize for the inconvenience of the leak in the atrium. I can assure you this is an issue that maintenance has handled. Thank you again for your valuable feedback, we hope to see you again soon! Kind Regards, Ellie Clegg Guest Relations Manager Wyndham Garden Ann Arbor
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 24, 2015
It was decent stay for couple of nights. The hotel staff was excellent and room service almost perfect.
Comment from Hotel Management
May 26, 2015 by Ellie , Hotel Management
Greetings, Thank you for taking the time to provide a review regarding your recent stay at our hotel! We appreciate the valuable feedback, and we hope to see you again soon! Ellie Clegg Guest Relations Manager Wyndham Garden Ann Arbor
4 out of 5
Recommended
for Everyone
by A verified traveler from grand rapids michigan

Everything was as good as expected

Posted May 16, 2015
Pros: location nice and clean good staff.
Location: In a good central part of Ann Arbor to get downtown or the stadium
Nice location to the event we went to. Everyone was very friendly and helpful. Would stat there again.
Comment from Hotel Management
May 23, 2015 by Ellie , Hotel Management
Randy, Thank you for taking the time to write a review about your recent stay at our hotel. I am very pleased to hear that you enjoyed your stay and found the staff to be friendly and helpful. We appreciate your kind and valuable feedback! We look forward to seeing you again soon! Kind Regards, Ellie Clegg Guest Relations Manager Wyndham Garden Ann Arbor
3 out of 5
Recommended
for Everyone
by A verified traveler from cle

Convenient

Posted May 11, 2015
Comfortable room. Doors to outside not secured. No card needed to access hotel. When checked on not provided any information on breakfast, happy hour, pool , etcetera.
Comment from Hotel Management
May 19, 2015 by Ellie , Hotel Management
Kim, Thank you for choosing to stay at the Wyndham Garden during your recent visit to Ann Arbor. In regards to the door access, safety and security is always a top priority for our guests. We are aware of the safety concern and issues; we are in the process of having the outside entrances repaired as quickly as possible. Regarding the front desk staff, I apologize for any miscommunications of not providing any information. I can assure you that doesn't happen often, and I apologize for that inconvenience. Kind Regards, Ellie Clegg Guest Relations Manager Wyndham Garden Ann Arbor
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami

it's ok

Posted May 5, 2015
Pros: in general it's ok
Cons: maintanance
Location: none
front desk ok, guy a breakfast area need to be more training in customer services, bathroom(bathtub clogged).
Comment from Hotel Management
May 19, 2015 by Ellie, Hotel Management
Dan, Thank you for providing feedback regarding your recent stay at our hotel. First I would like to apologize for the inconveniences you encountered during your stay. Secondly, our staff always strives to provide excellent customer service, so I apologize if our staff did not meet these standards. Lastly, I can assure you maintenance has been notified regarding the bathtub being clogged, and the issue has been corrected. I hope that you will give us another chance in the future to provide you with an excellent stay. Kind Regards, Ellie Clegg Guest Relations Manager Wyndham Garden Ann Arbor
2 out of 5
Recommended
for Business Travelers
by A verified traveler

Not what I expected from Wyndham

Posted Apr 30, 2015 on Hotels
Horrible internet connection and noisy rooms facing the highway.
4 out of 5
Recommended
for Couples
by Pamela from Ann Arbor, MI

PJM-Wyndham

Posted Apr 29, 2015 on Hotels
Stayed here several times, comfortable. Hotel undergoing renovation, some rooms not yet finished. Overall, good.
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Apr 29, 2015 on Hotels