Ratings based on 409 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 1, 2015
Checked in was speedy. We had some plumbing issues with the room they first assigned to me. They sent someone to fix the problem and assigned us to another room when they realized that it will take a while to repair it. The staff is very courteous and friendly.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom texas

Posted Apr 21, 2015
My wife and I stayed for a week. We liked the fact that this as a pet friendly hotel and the staff was great.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Connecticut

Posted Apr 20, 2015
Pros: Location and room setting
Cons: Needs to be updated
Location: Lorts of restaurants , convenient to downtown
Hotel room needs some attention Outdated furniture and living room
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Falls Church, VA

The stay was very nice.

Posted Apr 12, 2015
Pros: Breakfast was excellent
Cons: The motor in the refrigerator in the lobby needed replacement
Location: Annapolis is a great city
The hotel has an excellent breakfast. There is more than ample parking. The room was very comfortable.
3 out of 5
by A verified travelerfrom T

Could have been better

Posted Apr 6, 2015
Could have been better. No flexibility because we "booked through a third party". Room thermostat broken. Reserved 2 queens, ended up with 2 doubles. Breakfast quality was average. Not nearly as good as Hampton Inns I have stayed at previously.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Delaware

Great value of money

Posted Mar 24, 2015
Pros: Cleanliness, friendly, great breakfast
Cons: Would like to be able to get a receipt when checking out. I was told I have to request a receipt from Expedia. I thought that was weird
Location: Off the beaten track. Very close to Annapolis Mall and 15 minutes from USNA, where I was attending a baseball event
A little off the track and tad difficult to find though it is well sign posted. Staff were expecting us and were very friendly. Room was up to typical Hilton standard and the breakfast in the morning was excellent. Hot eggs, hash browns sausage plus the regular continental cereals, fruit and baked goods. Very satisfied and would stay there again assuming I could get the sane rate again or something close through Expedia. Room was quiet and very clean.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Virginia

Easy access hotel

Posted Mar 8, 2015
Easy to find, pleasant surroundings. Very clean, comfortable room, though smaller than pictured. Fresh food. Cordial staff, though one kept saying "The luggage cart is being used by the guests" to us as guests??? Overall good experience.
2 out of 5
by A verified travelerfrom Phoenix, AZ

Not staying here again.....

Posted Feb 23, 2015
Pros: The room was clean.
Location: The hotel is off the main road and not within walking distance of anything.
I come to Annapolis often and had always wanted to stay here. Not anymore. The room was just ok and I was disappointed that the bathroom had not been updated. The worst part was that each evening there was a dog that barked a few doors down from me for HOURS- I went downstairs to complain and was told that the people live here and they should be back from dinner soon. Like that makes it ok. This happened every single night!!! Yes, I complained every single night and was told the same thing. So if you "live" there and have a dog that barks non-stop it is ok for the rest of the guests to suffer. No apology from anyone. Poor customer service.
2 out of 5
by A verified traveler

A place for overnight

Posted Feb 21, 2015
Decent to stay for a short time, customer service needs improvement.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 16, 2015
The hotel was nice...the only issue was the noise of the heater fan going on and off. It was loud enough to make it difficult to get to sleep with the noise.