Ratings based on 893 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Philadelphia

Historic hotel

Posted Aug 19, 2014
Pros: The cleanliness and the staff which was friendly and eager to help you.
Cons: Add a small refrigerator and microwave plus cups and coffee for the rooms.
Location: This is located next to the old State house and is within walking distance of historic Annapolis and the Naval Academy.
The staff was friendly and the accommodations were adequate. The view was of a flat roof. There was no refrigerator or microwave. They didn't serve breakfast and there was no nearby parking. The location is in the heart of historic Annapolis, but I felt it was overpriced for the few amenities that it offered.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 5, 2014
Lots to look at, beautiful hotel, near plenty of bars/shops/etc
Comment from Hotel Management
Aug 6, 2014 by Mike, Hotel Management
Dear Traveler: Thank you for posting your feedback about your stay. I was delighted to read that we earned a 5 Star rating during your most recent stay. We will continue to strive for this level of quality with all of our guests and look forward to welcoming you back again soon. Thank you. Mike Radike General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 4, 2014
Our room had al the useful ammenities, but.. our bedframe was broken, the matras started above our hips, which made it a bit difficult to bed.
Comment from Hotel Management
Aug 7, 2014 by Mike, Hotel Management
Dear Traveler: Thank you for your feedback. I apologize that you evidently found that the bed frame was in disrepair which contributed to an uncomfortable night. I certainly hope you reported this so that we were able to address it. Regardless, I will share your feedback with our Director of Housekeeping so we can be alert for this issue. I was pleased to read that the other aspects of our hotel and service were much better and that we earned a 4 Star rating from you. We will continue to work to achieve a 5 Star rating for all of our guests. Thank you. Mike Radike General Manager
2 out of 5
by A verified traveler from WI

An historic hotel, badly in need of a manager.

Posted Jul 19, 2014
I stayed in the Maryland Inn in 1969, the day prior to entering the Naval Academy. I was very nervous then and didn't reveal too much about that one night. My wife and I thought it would be romantic to recreate that event and stayed there 4 nights. It was a terrible idea. We first went to the State Circle to register, then by shuttle to the Maryland Inn. The shuttle driver took out bags to our 4th floor room, and opened the door only using a security card only to find that the room was occupied. The occupant was in the shower and cried out 'who the hell is here!' Apparently the hotel group's computer system was down, so it double booked the room. We asked for and received a room on the 2nd floor. It was an 'historically' accurate room. By that I mean filthy. Carpet, drapes, inside door- all dirty. Worst of all was the shower. At least the bathroom seemed clean- till we ran the shower. The drain was clogged. No fun standing in rising water. We complained to the housekeeper who replied that we'd have to speak to the other hotel- on State Circle. We did just that, but upon returning that night the shower was still clogged. The hotel entrance was secured sfter 6:00 PM. Despite this a homeless man was seen inside the hotel entrance, reading a newspaper. If there was an on-site manager we never saw one. Better management might solve the many issues of the Maryland Inn, but until that happens I'd not recommend booking a room.
Comment from Hotel Management
Jul 20, 2014 by Mike, Hotel Management
Dear Marc: Thank you for sharing your feedback. I am very sorry that you had such a disappointing experience. We did, in fact, suffer a catastrophic system failure with our computers in the last week and our team diligently worked to ensure the impact on nearly 200 of our guests was minimized. I am sorry that for you we failed to overcome that adversity. Regardless of our computer issue, however, your room should have been clean, the shower should have drained, and there should not have been a homeless person in the lobby. I will work to gain more insight on what you have told me and work with my team to correct these issues, sharing your comments with them. Thank you for taking the time to write; your feedback will help us to do better. Thank you. Mike Radike General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Annapolis, MD

Convenient, in heart of city, at historic inn

Posted Jul 17, 2014
Pros: Its in-heart-of city location - on Main St, within easy walking distance of most tourist interests.
Cons: Check-in place and inn place of stay NOT co-located, creating requirement for vehicle parking valet service whose working concept not fully explained.
Location: Main/side St. shopping, many restaurants w/some waterside, Naval Academy/Museum, City Museum, inner harbor strolling, touring State Capitol, et al.
Inn was historic, c1775. As such, lobby and rooms interesting. However, no on-site "front desk" which is otherwise at another location on State Circle. Thus, any emergent communication needs had to be effected via room or self phones, not in person, unless patron strolled to State Circle location. Room was relatively small and cramped given inn's age, though well maintained and clean, especially the very small bath rm. Room floor not level, again not a total surprise given inn's age, and suppose it added to its "nostalgic" sense. Vehicle valet parking requirement (w/added fee) a bit of inconvenience in that bag deliveries had to be conveyed by one's own vehicle together w/valet driver, i.e., on deposit at inn and again on pickup for check-out. Valet service could be used multiple times per day, though that increments the courtesy tipping costs. Multiple valet usage concept not initially explained on check-in.
Comment from Hotel Management
Jul 20, 2014 by Mike, Hotel Management
Thanks, Ed, for the feedback. I am sorry you felt the valet parking service a "bit inconvenient." I hope we gave other options including 2 hour street parking, the public garage which charges for moving your car in and out, and the free state garage about 12 minutes away so that you had a couple of different choices to evaluate. I'm glad you enjoyed your location, which is the best. Have a great day and thanks for choosing us. Mike Radike General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Germantown, Maryland

Comfortable Stay in a Central Location

Posted Jul 7, 2014
Pros: Proximity to sights, restaurants, and other entertainment
Cons: Better parking facilities would help. Coffee in the room would've been a big plus.
We had a very comfortable 2-day stay during the July 4th weekend. A 5-minute walk took us to the waterfront where we could watch the fireworks and to some great restaurants and other entertainment all right within Historic Annapolis. Right across the inn is the Maryland State House, a building with lot of history situated right in the middle of town. Rooms were clean and staff very friendly. Wish they had coffee in the rooms.
Comment from Hotel Management
Jul 9, 2014 by Mike, Hotel Management
Dear Traveler: Thank you for your feedback. I was very pleased to read that you found your room to be clean and our staff to be very friendly. I am glad your experience in these areas, coupled with our great location in the heart of the downtown Historic District, made for such a pleasant stay. I do hope you got a chance to take advantage of the coffee service we provide in our lobbies of our buildings. We appreciate your business and look forward to welcoming you back again soon. Thank you. Mike Radike General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from arlington va

Good location, great valet, but uncomfortable bed.

Posted Jul 7, 2014
Check in was in a different building but easy and quick. The desk attendant wasn't very personable but insisted we valet our car- but we realized we could park on the street without moving for a full day since it was a holiday. Then we found that the State house parking lot is free on the weekends which made more sense to me than $20 /day valet since we wouldn't be using our car at all the whole 3 days. This may have been more convenient for others looking to come and go easily. The valets were very friendly and helpful with recommending restaurants and activities, and even shuttled us to dinner so we wouldn't have to move our car. Hotel rooms at Robert Johnson house were clean and amply sized but the full bed was much too small for two people. I'm surprised a hotel this day in age has anything smaller than a queen in a single room. THe bed springs were very worn and the bed gave horrible support. There were plenty of pillows but the only ones that weren't like sleeping on cardboard and gave any support were the shams, so I put the sham pillows in regular pillow cases off the others. I suppose booking the last available room was lucky and getting the room with the rickety bed was my own fault for booking last minute. The bathroom was clean but the shower did not drain well and the water pressure was really weak. Our room was nicely made up each day. The location/convenience is what may bring us back in the future. If a queen bed is available.
Comment from Hotel Management
Jul 9, 2014 by Mike, Hotel Management
Dear Monika: Thank you for the detail of your feedback. I apologize that you were not informed at check in of the various parking options available; that is a part of our normal script and I will share your comments with our Front Office Manager as well as your feedback about the front desk agent. I was glad to read our valet did a great job for you and that our location was so good. With regard to your bed we do have a number of rooms with one full size bed, due in part to the size of some of our rooms. All reservations made include a description of the bed and the room and so I am sorry this was not more clear for you. We will follow up on the pillows too. We appreciate your patronage and hope to see you back in the near future. Thank you. Mike Radike General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Northern Virginia

Great location

Posted Jul 5, 2014
I have been to Annapolis many times prior to my stay at the Maryland Inn. It was nice taking staying in Annapolis within walking distance to all of my favorite shops and restaurants. As an early 20's young adult I had an unpleasant experience with the check-in staff upon arrival. In the lobby I was using my iPhone when noise from a news channel began playing and disrupting the lobby making it difficult for conversation to occur. The man behind the check-in counter rudely addressed me saying "Miss, can you please turn your phone down. I cannot hear what these folks are saying." referring to the middle aged couple currently checking in. My phone was not making any noise at all so I found the generational stereotyping to be offensive. However other than that check-in experience I have no complaints about my stay and would still recommend it to any friends.
Comment from Hotel Management
Jul 8, 2014 by Mike, Hotel Management
Thank you, Allison, for your feedback. You and I interacted during your check in process and resolved an issue that you were not aware of, seemingly to your satisfaction. During that process, I did in fact ask you to turn your phone down, in error, because you had indicated to me you were calling someone to resolve your issue. I apologized then and apologize now. I wish you the best in your future travels. Thank you. Mike Radike General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Charlottesville, VA

Location great - hotel a bit disappointing

Posted Jun 30, 2014
Can't fault the location - once you park your car (use the valet option - it's worth it) it's easy to walk to anywhere within the old town and inner dock areas. Several nice places to eat only minutes away, including Harry Browne's literally next door. Having been looking forward to our stay in a boutique historic inn, the Hotel (Governor Calvert) itself was frankly a bit disappointing for the price we paid for a two night stay. Whilst the room was fine, which in our case contained two doubles, the decor was tired. There was a large damp patch on the ceiling, there were several stains on the carpet, none of which justify a room change, but they do create a poor impression in relation to the price paid. The bathroom was absolutely tiny - disproportionately small. Single sink, and very small tub that was really too shallow to take a bath if you wanted to do that rather than take a shower. The front desk staff, whilst perfectly efficient, lacked the warmth and interpersonal skills that might have made up for the other issues referred to above - creating an overall impression that is disappointing for reasonably highly priced accommodation. We probably wouldn't rush back here for these reasons, but none of these are really deal breakers, given the location and proximity to places of interest and to go and eat.
Comment from Hotel Management
Jul 1, 2014 by Mike, Hotel Management
Dear Christopher: Thank you for your feedback. I am disappointed to hear that you uncovered several issues in your room. I will share the content of your review with members of our team so that they can address those items we can fix. I have not heard that our tubs are "very small" but understand your perception. I was quite disappointed to read you felt our front desk team was not engaging; our consistent success over time in that area has been noted by many guests. Regardless, I believe in every situation there is room for improvement and we will endeavor to to better in the areas your note. I wish you the best in your future travels. Thank you. Mike Radike General Manager
5 out of 5
Recommended
for Everyone
by john from Alexandria, VA

Great place from which to explore Annapolis

Posted Jun 23, 2014
Pros: Convenience to everything, and its historic charm.
Cons: *Maybe* a little better signage on which rooms are which direction from the elevator.
Location: See above.
Close to all sites (Capital, harbor, Naval Academy, historic homes) and a very comfortable hotel. We enjoyed being able to walk everywhere we needed and wanted to be. Comfortable, well appointed room. Would gladly stay there again.
Comment from Hotel Management
Jun 25, 2014 by Mike, Hotel Management
Dear John: Thank you for your feedback. I was glad you found our location to be great; the vast majority of our guests feel the same way! I was also pleased to read you enjoyed your room and look forward to coming back soon. We want to be your hotel of choice when you visit Annapolis. Thank you. Mike Radike General Manager