Ratings based on 414 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 10, 2015
Pros: clean and good size rooms
Cons: nothing
Location: close to everything
Great Hotel,staff and location. The room was clean and large. Location had several shops and restaurants right across the street.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 26, 2015
Had a great stay. Room was clean and very comfortable bed. Staff was super friendly. The hot chocolate was an awesome treat coming in from a cold afternoon walk around town.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 13, 2015
Pros: Walk to downtown annapolis
Location: Downtown Annapolis. Lots to do
Too close to elevator and restaurant was under construction. However, the front desk was very helpful about offering suggestions and they offered happy hour appetizers etc.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Virginia

Extraordinaire

Posted Jan 3, 2015
Pros: The staff was even better than the room.
Cons: Keep it the same.
Location: A walking tour of the area is very rewarding.
The lodging experience was everything that could have been desired.
Comment from Hotel Management
Jan 8, 2015 by Barbara McMahon, Hotel Management
Dear Ken, It’s wonderful to hear you enjoyed your stay with us! I am equally happy to learn that our friendly, caring staff made a lasting impression on you—excellent service is our priority. Annapolis is a nice, quaint town and we are only a short walk to the waterfront area and to many popular Annapolis sites. It is delightful to know that you were able to discover Annapolis on your walks of the city. We hope you will visit again soon and we look forward to welcoming you back! Best wishes, Barbara McMahon General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Silver Spring

Good hotel for what we wanted, allows dogs

Posted Jan 2, 2015
Pros: The staff were very friendly and accommodating. We could not have been more pleased by them. This hotel is a decent hotel which allows dogs.
Cons: There was a stain on the carpet, but otherwise, room was fine.
Location: A lot of shops and restaurants. Easily walkable to downtown Annapolis.
We wanted a hotel that was decent, allowed dogs, and was walkable to downtown Annapolis. We were pleased with the experience, location, and the hotel.
Comment from Hotel Management
Jan 8, 2015 by Barbara McMahon, Hotel Management
Dear S, Thank you very much for your time to review Loews Annapolis. I’m thrilled to learn you enjoyed our wonderful location which is walking distance to the waterfront area. It is wonderful to hear that you found our staff to be friendly and accommodating. We are proud to have staff that genuinely care about our guests and creating a memorable experience. Thank you for highlighting that we are a pet-friendly hotel—we love welcoming guests’ pets as part of our Loews Loves Pets program! I am sorry to hear that we did not deliver on all points in our guest room and thank you for bringing the stain to our attention. We will have addressed immediately. We appreciate both positive and constructive feedback, as this way we can praise our associates and know when there is something we need to work on and utilize as a training tool. I hope we will have the opportunity to welcome you back soon! Best wishes, Barbara McMahon, General Manager.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 7, 2014
Everything was great! Very dog friendly! Wish I had more time in Annapolis so I could enjoy the central location. The staff were friendly.
Comment from Hotel Management
Dec 30, 2014 by Barbara McMahon, Hotel Management
Dear Guest, I’m so happy you had a great stay and enjoyed our convenient location for exploring downtown Annapolis, as well as our “Loews Loves Pets” pet-friendly stay policy. We’re proud to welcome our guests furry family members too! Thank you for mentioning our friendly staff- top notch service that is personalized to guests is our priority. We hope you can visit again soon and have more time to enjoy our beautiful city and the Chesapeake Bay! Best wishes, Barbara McMahon General Manager
5 out of 5
Recommended
for Personal Event
by Robertfrom Dewey Beach

great place

Posted Dec 3, 2014 on Hotels.com
great
Comment from Hotel Management
Feb 28, 2015 by Barbara McMahon, Hotel Management
Dear Robert, It’s wonderful to read that you found Loews Annapolis to be a great place to stay! We appreciate your comment and hope we will get the chance to welcome you back to our property for your future visits to Annapolis. Best wishes! Barbara McMahon General Manager
4 out of 5
Recommended
for Families
by Kiniasfrom Cream Ridge

Great Hotel

Posted Dec 2, 2014 on Hotels.com
Great. Would go again
Comment from Hotel Management
Feb 28, 2015 by Barbara McMahon, Hotel Management
Dear Kinias, Thank you for the review, and we’re very excited you enjoyed the hotel and would stay with Loews Annapolis again. Hopefully your 2015 travel plans will bring you to Annapolis- we would love to welcome you back to our property! Best wishes, Barbara McMahon General Manager
5 out of 5
Recommended
for Couples
by Haroldfrom Bethesda

Romantic Getaway

Posted Nov 26, 2014 on Hotels.com
Our biggest complaint was the thin walls. We could hear the TV in the room next to ours, as well as conversation from the room.
Comment from Hotel Management
Feb 28, 2015 by Barbara McMahon, Hotel Management
Dear Harold, Thank you for taking the time to give your feedback, as we take all guest feedback into account as a very important part of our operations. I hope you will accept our sincere apologies that noise among rooms disturbed your stay. While noise concerns are seldom from our guests, we certainly understand your feedback and frustration – upon making a future reservation, we’d appreciate you notifying our reservations team about your concern so we can ensure on property that you are placed in as quiet an area as possible. Thank you so much for letting us know and choosing Loews Annapolis. We sincerely hope we get to welcome you back here soon! Best wishes, Barbara McMahon General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Best welcoming staff every!

Posted Nov 25, 2014
Pros: location
Cons: breakfast
Location: shopping, museums, Naval Academy
We stayed in Annapolis for a 4 day weekend and checked into another hotel on the outskirts of town. Once we realized that we wanted to stay closer to town we relocated to the Loew's Annapolis based on the Yelp reviews and location. We were met by the friendliest hotel staffer by the name of Joanna. She is a gem and I hope a valued employee at the Loew's. I don't think I've ever been greeted in such a welcoming manner and treated so well upon my arrival at even the finest hotels. The hotel is in a great location, within walking distance of town. The rooms are spacious, clean and well appointed. All that being said, the most memorable part about our stay was due to Joanna giving us the ultimate in customer service. Thanks Joanna!!
Comment from Hotel Management
Dec 2, 2014 by Barbara McMahon, Hotel Management
Dear Guest, Thank you for staying with Loews Annapolis and highlighting your very positive experience! Our team members are really the crown jewels of our property, and I am so pleased that Joanna was a shining example of this. She is indeed a very valued member of our team, and she exemplifies our staff’s genuine care for our guests and commitment to warm, personalized service. Thank you so much for taking the time to mention her- I will share your praise with all team members! Thank you also for pointing out our convenient location in walking distance to Main Street and the City Dock. I’m glad you enjoyed our newly renovated guest rooms and find them spacious and well-appointed! Thank you for choosing Loews Annapolis, we look forward to welcoming you back. Best wishes, Barbara McMahon General Manager