Ratings based on 621 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from OKC

Convenient

Posted Jun 25, 2014
It was great. Close to everything and nice but we were on the 6th floor in 607 and we could hear everything out neighbor was doing and saying the whole time. But other then that it was nice overall.
Comment from Hotel Management
Jun 27, 2014 by Daryl, Hotel Management
Thank you Art for letting everyone know you had a great stay overall, that always nice to hear. We hope you come back and see us again soon! Regards, Daryl Strayer GM
3 out of 5
Recommended
for Everyone
by Paul from Northern Ireland

Short one night only stop in Annapolis

Posted Jun 11, 2014
Pros: Friendliness of staff Location
Cons: Ensure all rooms look fresh and fully prepared on arrival
Location: Annapolis is a beautiful location with a lovely harbor area- plenty of shops and good restaurants - Naval Academy and its occupants add to location
Hotel in good location within easy reaching distance by car to town Centre - Reception staff very friendly and welcoming on arrival. All 3 rooms not available on arrival so initially had to share facilities in one room - however sorted.within an hour We felt our own bedroom could have been a little bit better prepared - though other two rooms we eventually got were absolutely fine Pool facilities excellent with a small open air area for relaxing and sunbathing/reading which was great - Bar staff very friendly Did not eat at hotel though good Silver Diner nearby - serves up excellent breakfasts
Comment from Hotel Management
Jun 14, 2014 by Daryl, Hotel Management
Dear Paul, thank you for your feed back and letting everyone know about our very friendly staff and the facilities. We look forward having you come back soon!
4 out of 5
Recommended
for Everyone
by Kiss from Baltimore

Great@

Posted Jun 4, 2014
The kids really enjoyed the pool and other amenities. There was a carnival at mall which was very close by!
Comment from Hotel Management
Jun 13, 2014 by Daryl, Hotel Management
We are happy to hear you enjoyed the pool and other amenities, come back and see us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Family time

Posted May 30, 2014
Nice room. Comfortable beds. Close to shopping and restaurants.
Comment from Hotel Management
Jun 13, 2014 by Daryl, Hotel Management
Thank you Family time for the 5 stars!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel away from crowds of historic Annapolis

Posted Apr 29, 2014
Pros: Friendly and professional nature of the staff, particularly at the front desk. Amenities, especially beverages in the lobby.
Cons: The television in our room was not in great working order - they should be checked regularly.
Location: Location near Westfield Mall is very convenient - many acceptable restaurants close by.
We had a great weekend - 3 days/2 nights - in Annapolis. It was the weekend of the Sailing Boat Show, so there were lots of people in town. The weather was quite warm for late April, so Main Street and the harbor area were very crowded on Saturday and Sunday afternoons. It was nice to be able to return to the relative peacefulness of the Sheraton.
Comment from Hotel Management
Jun 13, 2014 by Daryl, Hotel Management
We are so happy you had a great weekend and enjoyed the town and hotel. We look forward to you coming back for the next sailing event!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with convenient location

Posted Mar 31, 2014
This hotel is very conveniently located across from the Annapolis mall and next to a variety of restaurants, like Greene Turtle and Red Lobster. It is also only about a 10 minute drive to downtown Annapolis. The price is great for the location. The hotel is elegant and the rooms were very clean and comfortable. The fitness center and pool are excellent (there is a heated pool and it is open until 11 pm on weekends). The staff is very friendly. We had a great stay!
Comment from Hotel Management
Jun 13, 2014 by Daryl, Hotel Management
Thank for the great review and comments! We appreciate you telling everyone about the our clean and comfortable rooms!
5 out of 5
Recommended
by A verified traveler

Posted Mar 25, 2014 on Hotels.com
Comment from Hotel Management
Jun 21, 2014 by Daryl, Hotel Management
Thank you for the 5 Star rating. Sincerely, Daryl Strayer GM
5 out of 5
Recommended
for Families
by A verified traveler

Posted Mar 22, 2014 on Hotels.com
Comment from Hotel Management
Jun 21, 2014 by Daryl, Hotel Management
Thank you for the 5 Star rating! Sincerely, Daryl Strayer GM
3 out of 5
Recommended
by guest from Mid-atlantic

Posted Mar 22, 2014 on Hotels.com
I can appreciate that a hotel's "bottom line" necessitates that ballrooms be rented to parties outside the normal business hours. There was a "sweet sixteen" party going on at the Sheratan Annapolis the night of our stay and we were put in a room immediately above the loud festivities. Even one floor above the DJ and throbbing base beat would have made a more restful stay. Only one working elevator made long waits and crowded elevators for older patrons.
Comment from Hotel Management
Jun 21, 2014 by Daryl, Hotel Management
Dear Guest, I was sorry to you were above the party and the elevator not working, please for give us. I know next time we can do better and hope you give us another chance. Regards, Daryl Strayer GM
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Mar 17, 2014 on Hotels.com
The room was small but very clean. Comfortable bed and good toiletries! It is a quite location although the hotel is situated on the mall not too far from Annapolis or DC. I hope that the rate will be the same next time I look for a hotel in the area. Very friendly people!!!
Comment from Hotel Management
Jun 20, 2014 by Daryl, Hotel Management
Thank you verified traveler for the awesome comments about the very friendly staff and how clean the hotel is. We appreciate the feedback and look forward to having you back soon!