Ratings based on 8 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby Julia from Edmonton, AB, Canada
Good!Posted Jun 26, 2013
Overall was excellent! However, reception was ok, wish they were more helpful and more smiling when guests arrive. Food was overall decent, the pools were good and clean, some staff were friendly. The sea was awesome, I really enjoyed stay with my family.
for Everyoneby Vladimir from Peoria, USA
Overpriced!Posted Jun 25, 2013
Pros: Next to the beach
Location: Junk shopping
Shabby three star hotel: leaking ceiling on the 5th floor, terrible and slow internet, bedding were changed every three days, small and dirty elevators, dirty restrooms next to the main restaurant and at the beach, rotten eggs smell in the Spa entrance and the second swimming pool, misleading staff, slow service in the main restaurant and not enough seats to accommodate everyone at the beginning of the food service, limited English speaking staff, old TV set, etc.
for Everyoneby Per from Rome, Italy
Never again!Posted Jan 11, 2013
Pros: It was fairly clean and the air con worked well so kept my room at a good temperature.
Cons: Everything else, especially the arrogant and ignorant staff.
Location: I went to Alanya every day as Türkler does not seem to have a lot to offer.
At first When arriving by car I was told that I did not have a room even though I had paid in advance. The first 2 nights myself and my 5 year old daughter were woken up in the middle of the night by partying neighbours and nothing was done about it until they moved out even though I complained. When my daughter cut her foot in the indoor pool first the receptionist refused to give me a plaster and said I had to carry my bleeding and crying daughter to the next building where I should see a doctor. When trying to get the mandatory towels from reception they did not have any and after waiting for them for 10 minutes (I was assured they would come) I went back to my room and got room towels. The hotel is nowhere near 5 stars, I would give it 3. It is clean, the food is very average and the all inclusive deal (which I was automatically signed up to) meant very bad quality of drinks. If you are a German pensioner you will find a lot of like minded and nice people. If you enjoy good service and decent quality you will be utterly disappointed. I chose the hotel because it was January, my girl likes swimming and it was the only 4 star plus hotel available with an indoor pool. What a disappointment!!!
for Everyoneby Pat
Enjoy being pamperedPosted Nov 19, 2012
Pros: Indoor pool and spa
Location: Beach is faboulous
Exceptional service. Manager, Ali is very capable The beach is very clean and accessible. The staff is friendly and willing to lend a hand.
for Everyoneby The 3Rea's from Twyford, Reading, Wokingham RG10, UK
Great hotel, perfect for familiesPosted Nov 6, 2012
Pros: Cleanliness, friendly staffs, safe for kids, a lot of entertainments & fun activities
Cons: NO Bacon for Breakfast nor proper sausages:). Top sheets on the beds are so rough, there should be soft sheets under it.
Location: A few yards away from the beach and about 2 hours away from Antalya airport by cab. There's a mosque right opposite, and they pray so loud, no offense
It was a great experience for me and my family staying at Alaiye Resort and Spa, its beautiful , our son loved it specially the swimming pools and water slides and the arcade. Staff were all friendly, well, apart from one of the not-so-helpful guest relation officer. But there's another who's nice so it was fine. Our room was nice, spacious and clean, the only downside was the top sheets on the bed, it was very rough and there was no soft sheets in between it and the bed as blanket so it felt as if we were being exfoliated whilst trying to sleep, very uncomfortable, but the maid gave us soft duvets the next morning upon our request so it was all good in the end. It turned out that the not-so-helpful guest relations officer was just the wrong person to ask.( tip the maid) The food was so good apart from breakfast but there are plenty of different selections which makes up for it. There were 3 other different restaurants to choose from for dinner which has to be booked the day before, i'd recommend Ottoman and Medditeranian, Chinese was ok but you'll have to head out to the hotel's main restaurant after, because you will still feel hungry due to their small servings. They serve buffet in the main restaurant until 10:00 pm so it was just perfect :) The hotel is very close to the beach, and had a lot of activities to offer. We would like to come back and stay in this hotel in future, and we highly recommend it specially to families. It's like cloud 9 for kids, and very safe too.
for Familiesby Casper from Istanbul
Very nice staff;-)Posted Oct 31, 2012
Pros: All of the staff are very nice. They try to do their best when you ask for sth. They serve even the Turkish coffee in 2 min without frowning faces.
Cons: Quality of the drinks and sometimes the food. Trust me the cheese was the worst that I've ever seen.
Location: Location was fine enough, there were lots of groceries, pharmacies close to the hotel, we could find what we need.
The beach was very small to find a place and the quality of the drinks were less than average.
for Everyoneby Darawish from Amman, AMM
Best resort in AlanyaPosted Jul 3, 2012
Location: Saudi Arabia
the best ever resort i have ever been in it was a very nice trip with my family, 2 adults & 3 children & all of us got the maximum degree of fun & enjoyment everything was just perfect, clean rooms, well served, very nice & helpful staff, the food was amazing, there are only few things that if was improved, i would say that the hotel would be fabulous, these are: 1- very poor or even no wifi inside the rooms, so if u need to use the internet u have to go to the lobby. 2- it is far from Antalya airport, when we reached the airport we took a 1.5 hours taxi drive with 200 TL fare to reach the hotel
for Familiesby A verified traveler from Atlanta, GA
Friendly Reception StaffPosted Sep 16, 2010
All staff and especially reception staff were very friendly and helpful. I really enjoyed vegetarian dishes, but sea food was weak. The sea, beach and pool were great and game center person was very friendly and helpful. Only downside was entertainment and night life. if you go with family or friends and do not mind nightlife, this is a perfect place.