Ratings based on 29 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
86% of guests recommend
4.4 Room cleanliness
3.8 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good place at downtown

Posted Apr 12, 2014
Pros: Close to the city
Cons: Rooms, TVs, room service
Room Service should be improved, pillows are not comfortable and the TV is so small...
5 out of 5
Recommended
for Everyone
by jason from london

AMAZING!

Posted Mar 29, 2014
Ive stayed in a number of hotels over the years and this is the best experience I have had. Only complaint is that the WIFI connection can be very slow.
2 out of 5
by A verified traveler

Unhelpful & unresponsive

Posted Mar 4, 2014
We stayed here as it was one of the sponsors of Runtalya and we were participating in the event. With the exception of the day spa (which was lovely & the staff terrific) all else about this hotel was difficult, time-consuming and unsatisfactory. Being left waiting 45 mins at check-in because the staff member checking us in needed to check the expedia booking details vs the printout I handed him was a bad start - especially as we watched him check-in multiple other guests rather than finish our process. The group restaurant booking we had made via email had not been communicated to the restaurant from reception, so needed to be rebooked same day which clearly put the restaurant staff into a tailspin. In the room, the air conditioning was stuck on heating and as the person sent to fix it never arrived, we left the balcony door open all weekend to keep the temperature bearable. All in all, we were made to feel like a burden to the hotel staff in their off-season, rather than welcome guests.
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Jan 9, 2014 on Hotels.com
5 out of 5
Recommended
by Dominic from Australia

Awesome Hotel to stay

Posted Dec 8, 2013 on Hotels.com
It is a great hotel with beautiful lobby and rooms and magnificent Pool and gym.
4 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Nov 16, 2013
3 out of 5
Recommended
for Getaway With Friends
by Disgruntled from London, Uk

Bad service

Posted Aug 25, 2013 on Hotels.com
Reception were rude considering they booked us into the wrong room with no apology. We were told to come back the next day if we wanted to change rooms which really angered us. There was no air con in the hallways which made it stuffy and hot. We were not all inclusive which seemed to make service treat us as second class citizens. Overall we thought service was very bad.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Ganja, Azerbaijan

Great family hotel

Posted Jul 5, 2013
Pros: Swimming pool, turkish bath, nice girls :-)
Cons: N/A
Location: PERFECT! Just next to Marmara Sea
Very nice and fantastic hotel with all services, very good to go with your family
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted Jul 4, 2013
The hotel was absolutely beautiful. Excellent views. It was also located within walking distance to shops and restaurants.
5 out of 5
Recommended
for Everyone
by ola from houston

super hotel

Posted May 29, 2013
Pros: location
Cons: nothing
Location: perfect. next to old city
one of best hotels i have stayed in. location was perfect. food was great. staff were helpful