Ratings based on 13 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
3.6 Service & staff
3.8 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby Dave and Maggie from Cambridge
Nice hotel near the beachPosted Nov 11, 2013
Pros: We liked the well kept gardens
Cons: As an all inclusive hotel there was only one bar that we could get decaffeinated coffee. The hot buffet food was not hot enough
Location: It was about 30 minutes bus ride from the old town of Antalya, the bus fare was very cheap only 2 Turkish Lira each way per person.
We had to move rooms on our third night as the noise from the disco was too loud
for Familiesby Björn from Moscow, Russia
Great stay, especially if too lacy to leave hotelPosted Aug 27, 2013
Pros: Extremely good service attitude all over hotel, except in reception desk.
Cons: I had an issue with the room internet access, bought it, couldn't use it. Hassle followed, very annoying experience. Quality of drinks in the bars.
Location: Didn't really leave the hotel for more than 3 hours the last day.
Very good and convenient hotel, rooms, service in general and staff attitude. Good facilities, good beach standard. Generous "all inclusive" approach, no saving from hotel side in sight. All staff (almost) really make an effort to make everything good and convenient. I was given two sea view rooms with a garden view booking, no extra charge and not even a word about being upgraded. Good standard on general guest behavior, no drunk people or other disturbing behaviors. In the total, very relaxing and good atmosphere and attitude throughout both guests and hotel staff. I liked it - a lot! My stay with my wife and my 15 month daughter was very good. Hotel has very good facilities and activities for children. Among the smaller potentials can be mentioned; cleaning my be to efficient and quality can suffer with lack of towels changed, balcony forgotten etc. Minibar is not always completely refilled.
for Couplesby A verified traveler
Relaxing week but rude staffPosted May 31, 2013
Pros: Activities, food, pool
Location: Really close to airport
We had a great relaxing week away. Enjoyed all the activities by the pool and the food is really good. Negative was that the service was very disappointing, the staff were very rude at times and clearly didn't know what it is like to provide a 5* service. Shame, because the hotel itself has a lot to offer.
for Everyoneby linda and mick from turkey
we think the rixos laras the best hotel everPosted Dec 30, 2012
Pros: every thing was fab
Cons: only a coment but could do with toilets in the bar on the lower flour
we have stayed in many hotels but we think the rixos the best ever thank you we will be back
for Familiesby HK1352 from Washington, DC, USA
Nice Hotel - great outdoor spacePosted Sep 28, 2012
Pros: The pool
Cons: customer service
Location: Great location. close the airport and downtown and the beach
The interior of the hotel is older, but the outdoor areas are very well done. Loved the pools. A lot of the staff, especially at the restaurants and bars do not focus on customer service as much as they should. I presume most customers do not tip and that is the cause.
for Everyoneby Raymond from Essex, UK
Great value for money hotel.Posted Aug 19, 2012
Pros: The beaches, grounds, pools and poolside service and the quality of food.
Cons: To line up before 8 am and to que for a table reservation for one of the three international restaurants for the following evening was annoying.
Location: Located within 15 minutes from the airport and about 25 minutes from Antalya's centre. A quiet area but surrounded by many new shopping centres.
Having stayed in this hotel on three previous occasions when it was under different ownership I found that Rixos have done a great deal of improvements both to the food and beverage service and the outdoors. The quality of service has turned my stay into a very delightful experience and although an all inclusive hotel the variety, quality and presentation of the food was aimed to achieve excellent standards. The vast gardens were well kept, the pools and beach were very clean. A lot of entertainment in the daytime and world class performers entertained us almost every night in the newly designed outdoor amphitheatre. Rixos lares has become a great resort suitable for families, couples and even singles. It is now one of the best value for money hotels in the Antalya area.
for Familiesby A verified traveler
No Risk with Rixos LaresPosted Aug 12, 2012
Pros: the water facilities
Cons: restrcited gym access hours
Location: wonderful place
Very pleasant staff, attentive to the guest needs and aiming to provide outstanding service. Some minor issues such as small TV set in the room, hour-restricted access to the gym rather than 24/7, and very slow WiFi do not detract from an overall wonderful experience. We will certainly return.
for Familiesby Helio Flagon from Sao Paulo - São Paulo, Brazil
Very nice condition, very nice place.Posted Jul 20, 2012
Pros: restaurants, swiming pools, and great attractions (show and parties)
Cons: poor English of staff
Location: amazing, quite close to the airport
Very nice experience, very good food, great service and weather and beach wonderful
business hotelPosted Jun 11, 2012 on Hotels.com
Staff very cold with very few customer service skills. We booked a Superior Kings room overlooking the ocean, none smoking. The first room they gave us smelled so bad of smoke it was hard to walk in the room. We returned to the front desk and stated our concern, we were then given a much nicer room none smoking overlooking the ocean. There is an open air dico just 10 mins away on the hotel property that was open until 4:00 each night when we stayed.The hotel is away from the main tourist area and we found it difficult to find. I would not recommed this hotel if you are on vaction and looking for some advise on where to go or what to do. The staff need some form of training in customer service.
Recommendedby A verified traveler from ist
good hotel - not good alcoholPosted Nov 30, 2011 on Hotels.com
Hotel was good but the vodka or tequilla they put in coctails were poor quality.