Ratings based on 43 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
84% of guests recommend
3.7 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Posted Jun 2, 2015
Outdated room. Non professional check-in process. Reception people, in general, are not welcoming. However, a lot of activities you can do there.
4 out of 5
Recommended
for Everyone
by A verified traveler from belfort

Super hotel

Posted May 15, 2015
Je conseille fortement cette hôtel Accueil super Repas super Service super Piscine et plage super Seul bémol est que l hôtel doit se rafraîchir il date de 2003
5 out of 5
Recommended
for Everyone
by A verified traveler from B

Excellent

Posted May 10, 2015
Ayant séjourné dans beaucoup d'hôtel de ce genre, je trouve que le personnel et surtout le confort dans l'hôtel etait excellent. Les spectacles organisés etaient digne des grands cabarets. Par contre le transfert de l'aéroport à l'hôtel n'était pas compris dans le prix, on a du payé un surplus
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Very nice and excellent Hotel for the Whole Family

Posted Apr 13, 2015
Pros: Everything, especially all inclusive factor.
Cons: Hotel should advise guest in prior of certain activities not available and lots of info about tours in and around the places.
Location: Location was fantastic.
We were 8 of 2 families with 4 adults and 4 kids. Firstly, the Family duplex room really suited us for a family. The view from the room balcony was breath taking. Secondly, we didn't have to go out for anything because all the required entertainments for us were within the complex, unfortunately some of the activities only start by the month of May which we were not informed while booking. Lastly, the hotel was all inclusive which means we rarely spent any money for food and drinks. Only drawback is that we were not able to get much info about the outer places in around the Hotel.
Comment from Hotel Management
Apr 15, 2015 by WOW Resort Hotels, Hotel Management
Dear Mr. Shashankar, thank you very much for your lovely review about your stay at WOW Kremlin Palace. It was a pleasure to serve you and your family and we are pleased to see that you have had a great time with us. If you will visit us again, please don't hesitate to contact our Guest Relations Office in order to any questions about the hotel or the area around. Many Greetings to you and your family. Best Regards Rebekka Brehm Customer Relations Manager World of Wonders Resort Hotels
3 out of 5
Recommended
for Couples
by A verified traveler

Kremlin Palace at a Glance...

Posted Apr 12, 2015 on Hotels
Beautiful grounds but overall not more than a 3* hotel when compared to American standards. No gourmet cooking but I guess that is typical of All-Inclusive arrangements and repetitive/boring buffet after the 2nd day. The room and mainly the bath could use a major renovation.
Comment from Hotel Management
Jun 20, 2015 by WOW Resort Hotels, Hotel Management
Dear Guest, thank you very much for your rating. We are happy to see that you loved the hotel grounds and that you have had all in all a good holiday. Our stars we have received according to the local star system. The Ministry of Tourism characterized the hotels with the number of stars according to the guidelines requested here. Of course it may be that they deviate from the guidelines which are usually used in America. With a huge number of different Restaurants, Snack Bars and Bars we try to offer our guest a wide range on different foods and drinks. It is unfortunate that we did not meet your personal taste. We hope that we will be able to welcome you back in our hotel in the future and wish you all the best. Best Regards Rebekka Brehm Customer Relations Manager World of Wonders Resort Hotels
2 out of 5
by A verified traveler

This hotel is the worst of all hotels

Posted Apr 5, 2015
This hotel I would not recommend to anyone I did not offer half of the things that the hotel should have I was not happy with the quality or the amount of facilities for children to use. We could not use the beachI don't know why but they had taped it off. The food was repetitive every single day for a whole week.
Comment from Hotel Management
Apr 8, 2015 by WOW Resort Hotels, Hotel Management
Dear Guest, We understand that we were not able to meet your expectations and deplore very much your dissatisfaction on some of our services. Till April we operate the winter concept. In our Winter Concept the outdoor facilities like Pool Area, Beach, Bars and Restaurants in the outdoor area are not included. Nevertheless, we have opened some of these facilities previously for our guests. In Regard to the beach we would like to mention that we had a very strong winter in Antalya and because of several storms our beach has been devasted. We had to completely rebuild our beach and therefore, the beach had to be closed for security reasons. Neverthless we offered a alternative beach in the area of the WOW Kremlin Palace Beachvolleyball fields. Please be sure, that our management will carefully examine your comments. Each of the points that you have specify will be handled with the necessary care and thoroughness. Best Regards Rebekka Brehm Customer Relations Manager World of Wonders Resort Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from MDK

Awesome place and very friendly people :)

Posted Mar 28, 2015
Awesome and beautiful :) I really like it! It's a place where you go to hehe funs!
Comment from Hotel Management
Apr 1, 2015 by World of Wonders Resort Hotels, Hotel Management
Dear Mr. Masoud, thank you very much for your nice words. We are pleased to hear that you have had a great time with us and hope that we will have the pleasure to welcome you back for another fun-time in the near future. Best Regards Rebekka Brehm Customer Relations Manager World of Wonders Resort Hotels
5 out of 5
Recommended
for Couples
by Hasan from Danmark

Super ophold på Kremlin Palace

Posted Jan 26, 2015 on Hotels
Samlet set et super hotel. Man føler virkelig at man er I et Palads og der er masser man kan tage sig til af indendørsaktiviteter, når man som vi, var her I vinterperioden. Bowling (dog mod betaling) billard og masser af spillemaskiner, internetspil mm. Vi fik dog anvist et værelse med 2 enkeltsenge (vi havde bestilt dobbeltseng), men dette blev klaret nemt og smertefrit fra receptionen. Fik også Nye hovedpuder og alt skete hurtigt. Så super fin service. God mad og stort udvalg på den kæmpe buffet. Udendørs området er fantastisk. Kan klart anbefale dette sted, både til par og familier med børn.
Comment from Hotel Management
Jun 6, 2015 by WOW Resort Hotels, Hotel Management
Dear Mr. Hasan, First of all I would like to apologize that I reply you in English, but unfortunately I can not speak Danish. I hope you will understand this. Thank you for leaving such an impressive and detailed review. We are honored to have been able to serve you and are happy that you feel the way you do about our hotel and the services. It would be a big honor for us to welcome you again in our hotel for another great holiday. Best Regards Rebekka Brehm Customer Relations Manager World of Wonders Resort Hotels
2 out of 5
Recommended
for Couples
by ABDULLAH from saudi arabia

الغرفه قذرة ولكن الفندق كبير

Posted Nov 17, 2014 on Hotels
الغرفة سيئة جدا الاكل قليل التنويع ولكن جيد نوعا ما لن اسكن فيه مرة اخرى مهما كان قيمته رخيصة
Comment from Hotel Management
Jun 13, 2015 by WOW Resort Hotels, Hotel Management
Dear Mr. Abdullah, first of all I would like to apologize for answering you in english but unfortunately I canno speak arabısh. We truly regret that your vacation in our resort has not met your expectations. Your opinion is very important for us and helps us to continuously improve our hotel in order to make each of our guests having a nice holiday. Please be assured that our Management Team will carefully examine your feedback in order to improve us in our Weaknesses for the future. Best Regards Rebekka Brehm Customer Relations Manager World of Wonders Resort Hotels
5 out of 5
Recommended
for Business Travelers
by GÜLSER from türkiye

süper

Posted Nov 13, 2014 on Hotels
herşey güzeldi
Comment from Hotel Management
Jun 6, 2015 by WOW Resort Hotels, Hotel Management
Değeli Misafirimiz, Öncelikle zaman ayırıp, otelimizi değerlendirdiğiniz için çok teşekkür ediyoruz. Otelimizden memnun ayrılmanızın bizleri mutlu ettiğini özellikle belirtmek isteriz. Sizleri otelimizde tekrar ağırlamayı diler,her gününüzün tatil güzelliğinde geçmesini dileriz. Sevgi ve Saygılarımla, Rebekka Brehm Customer Relations Manager World of Wonders Resort Hotels