4 bars/lounges, poolside bar

Reviews of Galley Bay Resort & Spa - All Inclusive - Adults Only

4.5 out of 5
Galley Bay Resort & Spa - All Inclusive - Adults Only
Five Islands Village, St. John's, Antigua

Reviews

9.4

Exceptional

Rating 10 - Excellent. 281 out of 380 reviews" "
Rating 8 - Good. 75 out of 380 reviews" "
Rating 6 - Okay. 17 out of 380 reviews" "
Rating 4 - Poor. 4 out of 380 reviews" "
Rating 2 - Terrible. 3 out of 380 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location Amazing Staff Great food
Stayed 3 nights in Mar 2024
Response from Management on Mar 12, 2024
Thank you for your kind words. We trust you will only have fond memories of your time with us at Galley Bay.

10/10 Excellent

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Concierge on Jan 28, 2024
Thank you for your high marks. We trust you will only have fond memories of your time with us at Galley Bay.

6/10 Okay

Ronda Rene

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good food, nice rooms, great staff. No music, No Caribbean Vibe, Boreing.
Stayed 7 nights in Nov 2023
Response from Concierge on Jan 1, 2024
We pride ourselves on providing a low-key & romantic atmosphere and apologize if we did not meet your expectations.

10/10 Excellent

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that we woke up each morning to the beautiful Caribbean Sea, bright blue skies but also we could walk through the tropical fauna. The resort was spotless and the staff could not be more welcoming and caring.
Stayed 4 nights in Nov 2023
Response from Management on Dec 4, 2023
Thank you for staying with and sharing your comments. We would love to welcome you back in the near future.

10/10 Excellent

Beth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the easy access to the beach and having a tiki type umbrella with lounge chairs.We also loved the view from our room
Stayed 4 nights in Nov 2023
Response from Management on Nov 14, 2023
Thank you for staying with us. We would love to welcome you have soon.

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 7 nights in Nov 2023
Response from Management on Nov 14, 2023
Thank you for staying with us. We would love to welcome you have soon.

10/10 Excellent

Renee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort. Great staff. Was there during hurricane. Had to shelter in room one night. They handled it very well.
Stayed 4 nights in Oct 2023
Response from Management on Nov 2, 2023
Thank you for staying with us

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
40th anniversary was a disappointment
The view was incredible. The beach/sand was very clean and well taken care of. The food was delicious. Most of the people were very nice and welcoming. There were a few hostesses and waitstaff that were NOT very good to us. We paid extra for the romantic dinner on the beach, which was our 40th wedding anniversary, and the staff that waited on us were very inattentive. Our glasses were empty of the drinks/ water we’re having. Our food took a long time to come. The food was delicious when we did get it. But the person made us feel that we were too much trouble for her to stay focused on us. All the other guests that were eating there (did not pay extra to be there) were getting better service than us. So we thought we would try again in Ismay’s fine dining, which again we paid extra for, was bad service again. We were there almost 2 hours and were sitting with our glasses empty and our food very late in coming to us.There were other couples arriving later than us and were getting their food before us. It made us feel that we had done something to make them mad at us. We will consider coming back here but we would warn other guests to not pay the extra money for the special dinners, since our experience was mot what we expected.
View from the Sea Grape restaurant
View from our room
View from our patio
Resident ducks
Stayed 7 nights in Oct 2023
Response from Concierge on Oct 26, 2023
Thank you for your comments which have been forwarded to Management for review. We appreciate your input.

10/10 Excellent

Holly, Round Rock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Galley Bay was simply magical! The beachfront location was gorgeous, quiet, and even more beautiful than the photos from their site. The staff was friendly and warm each day and I felt very safe and welcome, even as a solo traveler. I found the knowledgeable staff at Guest Services especially helpful for arranging excursions and activities. I would stay at Galley Bay again in a heartbeat.
Stayed 3 nights in Aug 2023
Response from Management on Sep 7, 2023
Thank you for staying with us.

10/10 Excellent

Mitzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from Management on Sep 22, 2023
Thank you for staying with us.

10/10 Excellent

Bobby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely LOVED this place. We WILL BE BACK !!!
Stayed 5 nights in Aug 2023
Response from Management on Aug 22, 2023
Thank you for staying with us

10/10 Excellent

Stephen A.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent vacation
Response from Concierge on Aug 15, 2023
Thank you so much for your kind words. We hope you will only have fond memories of your time with us at Galley Bay.

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was sparkling clean, service (food and drinks) was second to none I’ve ever experienced and the property overall was beautiful. Private beach so no locals bothering you trying to sell you stuff. We never ventured off the property to explore more of the island because we never felt the need to. Menus for lunch and dinner change daily. Breakfast was almost the same every morning with a few changes but there are plenty of options so in 5 days I had 5 completely different breakfast experiences. If you’re looking for a younger/party scene this probably isn’t your place. We are a younger couple but enjoyed the slower/quieter pace of Galley Bay.
Stayed 5 nights in Aug 2023
Response from Concierge on Aug 14, 2023
Thank you so much for your kind words. We trust you will only have fond memories of your time with us at Galley Bay.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A piece of paradise...!
Simply the best holiday we ever had! As a couple in our mid forties we managed to get away as a couple without our children for a week and Galley Bay Hotel was amazing! Beautiful location with one of the best beaches on Antigua, and in early August 2023 we almost had 3/4 of a mile of sand to ourselves, so peaceful and quiet. Staff were really friendly and all genuinely cared about your stay. Food incredible for every meal. Everything was included which was refreshing. No buffets for luch or dinner. No queues for food you had immediate personal service with a smile and "you're welcome"! Free watersports and yoga. Live band every night. Beautiful beach front room. The best holiday we ever experienced!
Stayed 7 nights in Jul 2023
Response from Management on Aug 7, 2023
Thank you for your kind words. We trust you will only have fond memories of your time with us in Antigua and we look forward to welcoming you back again.

10/10 Excellent

Manvir

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort, amazing food and friendly staff. Highly recommend!!
Stayed 6 nights in Jul 2023
Response from Reception on Jul 31, 2023
Thank you for your kind words

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2023
Response from Management on Jul 17, 2023
Thank you for staying with us.

10/10 Excellent

Carlton

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The beach is amazing. Not an ounce of seaweed! Super friendly staff. Food was amazing. Simply paradise.
Stayed 6 nights in Jul 2023
Response from Concierge on Jul 11, 2023
Thank you so much for your kind words.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Jun 2023
Response from Concierge on Jul 11, 2023
Thank you very much for your strong rating.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing vacation!
Stayed 7 nights in Jun 2023
Response from Management on Jul 5, 2023
Thank you for staying with us.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2023
Response from Management on Jun 15, 2023
Thank you very much for your rating.

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Galley Bay is one of the best resorts I have been too. The beaches are clean and gorgeous. The food was amazing. All of the staff at Galley Bay were so nice and caring. I’d definitely go back.
Stayed 6 nights in May 2023
Response from Management on May 23, 2023
Thank you for staying with us

6/10 Okay

Iryna

Liked: Cleanliness, staff & service
Stayed 7 nights in Apr 2023
Response from Management on May 11, 2023
Thank you for staying with us

10/10 Excellent

Michala

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places we have stayed in the Caribbean. Location is stunning and situation of rooms with direct access to the beach is idyllic. The staff are incredibly friendly and accommodating. The standard of food and drink is the best we’ve experienced on a Caribbean all inclusive. We can’t wait to return
Stayed 10 nights in Apr 2023
Response from Concierge on Apr 18, 2023
Thank you for your kind words. We trust you will only have fond memories of your time with us at Galley Bay.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Stayed 8 nights in Apr 2023
Response from Concierge on Apr 18, 2023
Thank you for your kind comments. We look forward to welcoming you back in the not-so-distant future.

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Galley Bay is a boutique resort in a spectacular location. The service was great, and the all-inclusive package was excellent. Lots of choice in the restaurants, with a new menu every day. We were an usual group for the hotel - 2 adult couples with 4 teenage girls (3 x 17 year old, 1 x 18 year old). Hotel could not have been nicer or more accommodating to our group. I would highly recommend this hotel for a relaxing and quiet break. We will return.
Stayed 7 nights in Mar 2023
Response from management on Mar 14, 2023
Thank you for staying with us.

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet and relaxed atmosphere. Beautiful private beach. The staff was attentive and the food was good. Highly recommended
Stayed 7 nights in Feb 2023
Response from Concierge on Feb 28, 2023
Thank you for your kind comments.

6/10 Okay

Nancy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
This is a rustic property, very serene, older crowd. Many return annually. We found the guests and staff pleasant. It was a treat to have the beach right outside our door; lovely sand and water. However it is slanted, soft sand, hard to walk on. The walking/cycling trail is very gravelly and muddy. These were major disappointments as we go away in Feb in part to exercise outdoors everyday. Food at Sea Grape (main dining room) and Ismays (premium, upcharge but worth it) was quite good. Ismays is only accessible 4 nights out of 7, but at least you can reserve ahead of time so we were able to get in once. Gaugin, the third restaurant, had the most spectacular setting but very uneven food. Incredible spring rolls, yet tough, chewy marlin and flank steak. Mediocre desserts. And almost impossible to get a reservation - apparently you have to be standing at guest services at 6:55 AM daily to have a prayer of booking. The resort prides itself on having gone paperless. But there’s not so much as a resort map in your room or on tv. We were not told about the daily new guest orientation at 10 AM - learned about it mid-stay. Why not also put the info in writing and laminate it for each room? Or put on TV? Hair dryers (theirs and ours) worked poorly - just not enough power) and internet was out all weekend in our room. We appeared to be the only guests who left the resort for any reason - nothing nearby, but we took a taxi to Cecilia’s, a terrific restaurant friends had recommended.
Stayed 8 nights in Feb 2023
Response from Concierge on Feb 28, 2023
Thank you for your valuable comments.

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our room was literally right on the beach and almost touching the water. if you can request room 1 through 10
Stayed 7 nights in Feb 2023
Response from management on Feb 21, 2023
Thank you for staying with us.

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great relaxing place for adults.
Stayed 7 nights in Feb 2023
Response from management on Feb 21, 2023
Thank you for staying with us.

10/10 Excellent

Fiona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was amazing. Restaurants were very good. Staff lovely
Stayed 5 nights in Jan 2023
Response from Management on Jan 24, 2023
Thank you for staying with us

10/10 Excellent

Shah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from management on Mar 6, 2023
Thank you for staying with us.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The resort itself is excellent. It's location has no offshore reef to block the waves and the "red" flag was up for our entire trip. If you like to surf, you would have liked the waves. IF you wanted to swim in the ocean, go paddle boarding ot Hobie Cat sailing you were out of luck
Stayed 6 nights in Dec 2022
Response from Management on Dec 12, 2022
Thank you for staying with us

10/10 Excellent

Hayat

Stayed 12 nights in Sep 2022
Response from Management on Dec 7, 2022
Thank you for staying with us

10/10 Excellent

Jennifer B

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was perfect.
Response from Management on Dec 8, 2022
Thank you for staying with us.

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not fault it!
Beautiful accommodation. Right on the beach. Roomy, very clean, and a well stocked mini bar. Bathroom enormous with a beautiful walk in shower. Large walk in wardrobe. Allocated sunbeds which was lovely, no rushing in the morning. Food lovely in all three restaurants and the beach grill really handy. Lovely coffee shop on site. The gift shop had some nice things.
Stayed 7 nights in Nov 2022
Response from Management on Nov 21, 2022
Thank you for staying with us

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect spot for some R&R. Food was excellent and the beach was beautiful.
Stayed 7 nights in Nov 2022
Response from Management on Nov 16, 2022
Thank you for staying with us

10/10 Excellent

Flor

Stayed 4 nights in Nov 2022

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2021

10/10 Excellent

Tomasz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have very good experience at Galley bay
Stayed 7 nights in Oct 2022
Response from Management on Oct 18, 2022
Thank you for staying with us.

2/10 Terrible

Tomislav

Traveled with family
Liked: Staff & service
Disliked: Amenities
Be careful! Vacation ruined. Booked a beachfront premium suite. The water is rough to the point that no one is in the water. No one around the beach to offer drinks or food. Everything is so far away from each other. The WiFi was not working. The wifi was vital for us as we needed it to conduct business. Such a disappointment. We immediately checked out and moved to the royalton. The property still charged us a $1,300 “penalty” having been on property for 30 minutes Complete joke. Galley Bay should be penalized, not us.
Stayed 4 nights in Sep 2022
Response from Management on Oct 20, 2022
It’s unfortunate that you were only able to experience our resort for 30 minutes before deciding to move to an alternative resort. Our hotel offers almost all beachfront rooms and three beachfront restaurants, as such our property does span the entire beach in order to offer ultimate privacy for each guest. We do offer golf cart service for guests who need assistance getting around the resort. With regards to your charge, unfortunately the hotel itself does not have control over booking cancellation fees, this would be done through your agent or tour operator that you booked with. We are sorry that you chose not to stay with us and have rated us without actually staying at our property but we do hope you enjoyed your time in island.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
What makes Galley Bay Resort so special are the people. Without exception everyone we met were smiling, friendly and couldn’t do enough to make sure that we were enjoying ourselves and all of our needs were met. This was our second visit to Galley Bay and we were greeted like returning family. The food was delicious at all of their restaurants and the evening entertainment was lively and inclusive. We look forward to our next visit.
Our friendly visitors
With Joan one of our favorites
Stayed 3 nights in Sep 2022
Response from Management on Oct 6, 2022
Thank you for staying with us.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2022
Response from Management on Aug 23, 2022
Thank you for staying with us.

10/10 Excellent

Karen, erwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So peaceful and beautiful. We loved sitting outside our room and just listening to the waves. We split our time between Galley Bay and Sandals and regretted that the first day at Sandals. We missed our little piece of paradise.
Stayed 5 nights in Aug 2022
Response from Concierge on Aug 10, 2022
Thank you for your kind comments. We look forward to welcoming you back to paradise.

10/10 Excellent

Nichole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was secluded and quiet. The staff and the property are naturally beautiful! Will be visiting again!
Stayed 4 nights in Jul 2022
Response from Concierge on Jul 27, 2022
Thank you so much for your kind comments. We look forward to welcoming you back in the not-so-distant future.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2022

10/10 Excellent

KIRSTEN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t ask for a better vacation. The room and view were beautiful, the food was outstanding and the staff were friendly and accommodating. We will definitely go back.
Stayed 5 nights in Jul 2022
Response from Concierge on Jul 25, 2022
Thank you so much for your kind comments. We look forward to welcoming you back in the not-so-distant future.

10/10 Excellent

Michael Anthony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, the galley bay is an amazing property to enjoy a nice relaxing vacation. The property is stunning and the walk out beach suites are The absolute best. The staff is friendly and the resort is neat, clean and orderly.
Stayed 5 nights in Jul 2022
Response from Concierge on Jul 8, 2022
Thank you for your feedback

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2022

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2022
Response from Management on May 19, 2022
Thank you for staying with us.

2/10 Terrible

Julie

Traveled with family
Liked: Cleanliness, staff & service
Because we were in a garden view room, we weren't allowed to sit in any of the beach front lounge chairs with umbrellas. We had to go all the way over the the chairs in front of Gaugin restaurant, which, every day, had leaf blowers or hammering from construction or landscaping. NOT relaxing! We were given one day chairs on a slanted piece of beach, with a broken umbrella, right near the yoga pavilion and zodiac. Again, NOT acceptable or relaxing. Also, the food was absolutely horrible. We both got food poisoning our 3rd day there. Thank goodness for the staff who were very nice, and friendly.
Stayed 4 nights in May 2022
Response from Concierge on Jun 20, 2022
Thank you so much for your comments which are extremely unusual for Galley Bay. I am not able to locate any complaints during your time with us in Antigua and would have appreciated been given the chance to "make everything right" while you were with us at Galley Bay. We are terribly sorry to have disappointed.