Ratings based on 17 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Oct 19, 2013
for Everyoneby Chris from Bristol UK
Nice hotel,private part of beach, lovely settingPosted Sep 22, 2013
Enjoyed the holiday relaxed and hassle free hol. Recommend visit to the zip line trip it was well worth it great fun
for Everyoneby Mike from New York
Great staff, nasty vacationersPosted Jul 23, 2013
Pros: The beach
Cons: The place is a little run down, needs better facilities. Too many stairs.
Location: I had to leave to the St. John's to actually enjoy myself. When I went to Verandah across the street, it was MUCH MUCH better, and for the same price!
The staff of the place is great helpful and very nice. The drinks unfortunately are very limited and watered down. I came across times where the food ran out. This is a family orientated place, great for kids but not for just adults. The beach on the other hand is great, but that is it.
for Everyoneby Mustang from Chicago, IL, USA
Great spot for a honeymoon or anniversary!Posted Jun 3, 2013
Pros: Other than it's paradise - the employees are extremely friendly and accomodating! If you have a bad exp, it's your fault because you dont speak up
Cons: The kids cold be a little much - if you have a low tolerance
Location: Absolutely beautiful - only downfall is you need to spring fro cabs to/from airport or if you want to go into town (about $30 USD)
Resort is beautiful, Beach is pristene, sights are breathtaking, entertainment was top notch and the food is outstanding! Guest service was truly exceptional - all employees were very genuine, accomodating and polite (very refreshing) 3 staff really made our experience 1st class -- Bartenders 1) Indiana 2) Vashell and Back of house 3) Ron. They all made us feel very welcome and always went out of there way to chat with us and provide some entertainment...they all should be commended on their customer service skills! I can honestly say we've mentioned these 3 to our family & friends on how great they were! My one complaint was there were too many kids; doesnt affect the beach - but it's a bit of a problem at the pool and if you want a quiet dinner
for Familiesby A verified traveler
Posted May 4, 2013 on Hotels.com
for Everyoneby Paul from Kansas City, KS, USA
Great Vaca!Posted Apr 25, 2013
Pros: Everything is close to the hotel, great staff and people, beach is beautiful. Relaxing environment. Live entertainment was very good.
Cons: would have liked beach service for drinks but bars are very close.
Location: very close to anything you are wanting to go. 25 min from the airport, 25 min from St. John
Excellent service, staff was extremely nice, room was comfortable. Extremely satisfied with the whole resort.
for Couplesby Ally M from Cheshire
Great service in a fabulous locationPosted Mar 25, 2013
Pros: Beach, room, view, pools and service
Cons: Chef Pietro starters - not much choice
Location: Right on the beach
Very friendly and welcoming staff. Check in was a bit drawn out after a long day travelling but the staff are proud of their hotel and want to tell you all about it. Our Ocean view room was large with a comfortable kingsize bed. The air conditioning is essential as it is so hot even at night time. Pools are great and it was good to use the adults only pool when it got a bit busy with children around the main pool. The beach is superb and is very safe with plenty of sun beds available on both. The free beach towels are a plus. A visit to the Outhouse is a must to experience great ribs and chicken made by Joanne and Mary. Javier, Barbara and the rest of the waiting on staff are attentive but it can get busy in the dining room at peak times. Food is good and plentiful but it would be nice to have some more authentic caribbean style cooking. The bar staff are great at mixing cocktails and the wine, spirits and juices are free and never ending. The entertainment at night was good and not too much. We didn't take part in the events in the day apart from the aqua aerobics but it was great that the pool was mainly quiet. All in all a great holiday and one that I would recommend.
for Business Travelersby Jem
Nice resort, nice people,limited food choice,Posted Jan 8, 2013 on Hotels.com
This is a nice resort, friendly locals, lovely hotel staff. Food is a little limited, if you don't like jerk chicken then you could be in trouble, my kids would have been moaning. Drinks all good. Sailing school excellent, beach security very observant although locals seemed nice. Beach absolutely fantastic. Gymnasium somewhat neglected, any weights between 6kg and 18 kg missing so not a lot of use to anyone except Arnie, machines are ok although a little bit multi gym ish. Overall I would return without hesitation.
for Everyoneby Steve from England, UK
Beautiful location, generally good value for moneyPosted Dec 30, 2012
Food can be highly variable in terms of quality, quantity, and speed of service. Also layout and seating/tables in Show area could be better but quality of entertainment is generally good.
for Everyoneby Marjory from Devon UK
Good hotel in a lovely locationPosted Oct 30, 2012
The staff, the food and the pools are all excellent. Our room (514) was very good and had a huge balcony which was lovely! Unfortunately, when busy, and particularly when the tide is in, the beach is not big enough and guests / sunbeds are packed in pretty close together, without much personal space.