“Best kept secret”

GREAT GREAT value for money on one of the most beautiful beaches in Antigua!!! I have been visiting antigua for 30 years and the beach is one of the best! It's a tired old lady of a hotel - but the rooms are clean - the furniture new - and the food and staff are good. The best value for a family in antigua at the moment - and we had the place almost to ourselves. An absolute bargain - we will definitely stay again. Don't stay here expecting to pay so little and it be perfect - take it for what it is and enjoy!

“Give this hotel a chance”

Having read previous reviews I was sceptical of using this hotel but found it to be more than acceptable. The hotel's biggest problem was the lack of guests - there were only three of us showing up for breakfast although there were ten to twelve more place settings. The food was very good and all staff were very attentive. Beach area was superb - and virtually deserted. Many of the tennis courts need TLC and not all the hotel facilities are utilised but this could come with more guest useage.The staff in all departments made every effort to ensure the stay was comfortable and enjoyable This hotel lacked guests but has great potential and deserves to be more popular.

“Best Yet”

Our fifth stay at this resort and it was the best ever! Best beach on the island and exceptionakl service and quality people.

“Quiet and comfortable - good value for money”

When we arrived the whole hotel was deserted which made me suspicious but I should not have worried. All the staff were friendly, service was good and the beach is superb. There is a shipwreck (snorkelable) in the bay and coral around the edges. Breakfast was cooked to order and the food at dinner was fine although not a great choice (not surprising considering the number of guests). It is a relatively short taxi ride ride into St Johns where there are several reasonably priced restaurants. There are free non-powered water sports - deep swimming pool (very clean!!!) The hotel is really good value for money as long as you like it quiet.

“Grand Royal experience”

Except for the slow service provided by one night desk clerk (male), the rest of the staff was excellent. They are still more accustomed to the tourist than the business traveller (expected). The breakfast was great, the WiFi worked well. I was required to pay for two devices per day and got access for three. (iPhone, PC, iPad) The taxis provided were fast and courteous. All in all, a good experience.

“"An out of body spirtual experience"!”

First of all Antigua is the best kept secret. It is one of the most beautiful islands I have ever visited and I live in St. Thomas. The grounds of the hotel are absolutely breathtaking. We had a spectacular view of the beach, lagoon, the pool and the surrounding grounds. I have never seen so many natural palm trees. I loved the accommodations even though it was slightly dated, but I like that semi-retro atmosphere. I would rate the hotel 5 star except, we had a persistent problem in the water pressure of the toilet and delays in flushing the toilet. The staff offered to change our room but it appeared to be a systemic problem. Surprisingly the hotel was very scarely occupied and the menu for lunch at the beach restaurant was limited but overall I had a blast and the beauty of the grounds was an "out of body" spiritual experience. Everyone I relate my experience to regarding the hotel and Antigua in general immediately places both on their "bucket list" to see.

“Good for a night”

The hotel was could be amazing considering the amount of land and the views they have, but when I first entered the room I smelt a foul odor similar to a dirty water smell, the bath tub was not clean at all it still had yellow stains on the floor and a dried bar of soap from a previous guest on the ledge. The toilet was also very old and had dirty water stains on it as well. The bedding was nice and the view was great, however the patio was rusted and the tiles were chipped. The patio furniture itself made me not even want to attempt to sit outside. I went to the restaurant on they had for lunch and was treated rudely by the staff as if i was a pest while just asking if they were still serving lunch. Overall I would say this is a nice place to stay if it is just for a night but any longer I would not recommend it.

“free wifi not free?”

According to the hotel free wifi isn't free or wifi they have a computer you can use for free but actual wifi costs $12/day. When booking this hotel it said free wifi 2 days later I was finally able to get free wifi. The evening clerk was very rude but the other staff was nice other than taking forever giving me the code to use free wifi that was advertised in the first place. The hotel is quite a ways from town so plan on paying a lot for taxi rides.

“Probably not the worst in the Caribbean, but definitely not good.”

"Good example of a Third World establishment" After the check-in debacle, having been sent to an occupied room, things did not get better. The air conditioning only had one setting - extremely cold. Waited more than 20 minutes for hot water for the shower. The wake up call never came on the morning I was leaving - booked for 0500am. There was no water forthcoming from any of the taps from the time I opened a couple of them at 0450am to the time I left the room at 0530am. I had two litres of bottled water that I had with me and used this to do the morning tidy up. Yes! I did close the taps before I left the room. A plus - the taxi was on time. Definitely won't be going back there, ever!

“What A SCAM”

This hotel is the worst I have ever been to. The web site is lieing they do not have any stores at all. No spa no gift shop no casino. only 1 resterant with lousy food and service. The place is abandond. There were only me and 2or 3 other guests. about 10 employies. The pool was closed and empty when I got there though it did get filled after 2 days. they do not run the pool Bar or beach resterant anymore for lack nof bussiness. no service at pool or beach. Now on to the condition of hotel. There are 3 buildings of suietes down by the pool and beach that are non in habitable wrecks. broken windows. No walls they have abandond them. The rest of the place is not much better. Broken sidewalks. Never cleaned. Every store that was on the first floor has moved out. 100% empty. I looked at the hotel web site and they ought to be sued for false advertizement. I could go on and on with the many more problems with this hotel but why bother. Just dont go.